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syncing error with log output #3334

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jospoortvliet opened this issue Jan 31, 2017 · 1 comment
Closed

syncing error with log output #3334

jospoortvliet opened this issue Jan 31, 2017 · 1 comment
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bug feature: filesystem

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@jospoortvliet
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jospoortvliet commented Jan 31, 2017 •
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Steps to reproduce

  1. Let the sync client run

Expected behaviour

Files get synced

Actual behaviour

They don't

I also can't find the affected files, the search gets stuck when I search for a part of the filename ("20140525") - it shows there are three results, says 'pending', doesn't show them...

Server configuration

Operating system:
Linux

Web server:
Apache

Database:
MariaDB

PHP version:
7.0.x

Nextcloud version: (see Nextcloud admin page)
11.0.1

Updated from an older Nextcloud/ownCloud or fresh install:
since ~6

Where did you install Nextcloud from:
tarball

Signing status:

Signing status 
No errors have been found.

List of activated apps:

App list 
Enabled:
  - activity: 2.4.1
  - admin_audit: 1.1.0
  - audioplayer: 1.4.0
  - calendar: 1.5.0
  - comments: 1.1.0
  - contacts: 1.5.2
  - dav: 1.1.1
  - direct_menu: 0.10.0
  - external: 1.2
  - federatedfilesharing: 1.1.1
  - federation: 1.1.1
  - files: 1.6.1
  - files_accesscontrol: 1.1.2
  - files_automatedtagging: 1.1.1
  - files_external: 1.1.2
  - files_pdfviewer: 1.0.1
  - files_retention: 1.0.1
  - files_sharing: 1.1.1
  - files_texteditor: 2.2
  - files_trashbin: 1.1.0
  - files_versions: 1.4.0
  - files_videoplayer: 1.0.0
  - firstrunwizard: 2.0
  - gallery: 16.0.0
  - logreader: 2.0.0
  - lookup_server_connector: 1.0.0                                                                                                                                                                                                 
  - nextcloud_announcements: 1.0                                                                                                                                                                                                   
  - notifications: 1.0.1                                                                                                                                                                                                           
  - password_policy: 1.1.0                                                                                                                                                                                                         
  - provisioning_api: 1.1.0                                                                                                                                                                                                        
  - richdocuments: 1.1.25                                                                                                                                                                                                          
  - serverinfo: 1.1.1                                                                                                                                                                                                              
  - sharebymail: 1.0.1                                                                                                                                                                                                             
  - spreed: 1.1.2                                                                                                                                                                                                                  
  - survey_client: 0.1.5                                                                                                                                                                                                           
  - systemtags: 1.1.3                                                                                                                                                                                                              
  - templateeditor: 0.2                                                                                                                                                                                                            
  - theming: 1.1.1                                                                                                                                                                                                                 
  - twofactor_backupcodes: 1.0.0                                                                                                                                                                                                   
  - updatenotification: 1.1.1                                                                                                                                                                                                      
  - workflowengine: 1.1.1                                                                                                                                                                                                          
Disabled:                                                                                                                                                                                                                          
  - apporder                                                                                                                                                                                                                       
  - encryption                                                                                                                                                                                                                     
  - user_external                                                                                                                                                                                                                  
  - user_ldap                                                                                                                                                                                                                      
  - user_saml

The content of config/config.php:

Config report 
{                                                                                                                                                                                                                                  
    "system": {                                                                                                                                                                                                                    
        "htaccess.RewriteBase": "\/",                                                                                                                                                                                              
        "debug": true,
        "instanceid": "occdbe915016",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "owncloud.jospoortvliet.com",
            "192.168.1.1",
            "127.0.0.1",
            "192.168.1.107",
            "localhost",
            "jos-desktop",
            "joshome.mooo.com",
            "[2a02:8109:a4bf:fe85:fce4:39bf:f5cd:66ca]",
            "[2a02:8109:a4bf:fe85:fce4:39bf:f5cd:66ca]",
            "cloud.josandcamila.com"
        ],
        "datadirectory": "\/media\/bigbtrfs\/nextcloud\/",
        "dbtype": "mysql",
        "version": "11.0.1.2",
        "dbname": "ownCloudDB",
        "dbhost": "127.0.0.1",
        "dbtableprefix": "oc_",
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "loglevel": 3,
        "forcessl": true,
        "theme": "",
        "maintenance": false,
        "preview_libreoffice_path": "\/usr\/lib64\/libreoffice\/program\/soffice",
        "mail_smtpmode": "smtp",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "ssl",
        "mail_smtphost": "smtp.gmail.com",
        "mail_from_address": "jospoortvliet",
        "mail_domain": "gmail.com",
        "mail_smtpauth": true,
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpport": "465",
        "overwritewebroot": "",
        "log_rotate_size": "100000000",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "overwrite.cli.url": "https:\/\/cloud.josandcamila.com",
        "asset-pipeline.enabled": false,
        "forceSSLforSubdomains": true,
        "enable_previews": true,
        "preview_max_x": 2048,
        "preview_max_y": 2048,
        "preview_max_scale_factor": 10,
        "preview_max_filesize_image": 50,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\PDF",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\Postscript",
            "OC\\Preview\\SVG",
            "OC\\Preview\\TIFF",
            "OC\\Preview\\Font",
            "OC\\Preview\\Movie",
            "OC\\Preview\\Illustrator",
            "OC\\Preview\\Image",
            "OC\\Preview\\Photoshop"
        ],
        "appstore.experimental.enabled": true,
        "trashbin_retention_obligation": "auto",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "\/var\/run\/redis\/redis.sock",
            "port": 0,
            "timeout": 0,
            "password": "***REMOVED SENSITIVE VALUE***",
            "dbindex": 0
        },
        "updatechecker": true,
        "updater.release.channel": "stable"
    }
}

Are you using external storage, if yes which one: a few local

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

Browser:
Various, mostly chromium/firefox

Operating system:
Linux

Logs

Web server error log

Web server error log ``` [Mon Jan 30 19:53:25.601678 2017] [:error] [pid 13398] [client 192.168.1.1:56730] PHP Fatal error: Uncaught Error: Access to undeclared static property: OC\\Files\\Filesystem::$normalizedPathCache in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php:806\nStack trace:\n#0 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(2018): OC\\Files\\Filesystem::normalizePath('/jospoortvliet/...')\n#1 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(1156): OC\\Files\\View->unlockFile('/InstantUpload/...', 1)\n#2 [internal function]: OC\\Files\\View->OC\\Files\\{closure}()\n#3 /srv/www/htdocs/nextcloud/apps/files_external/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure))\n#4 [internal function]: Icewind\\Streams\\CallbackWrapper->stream_close()\n#5 {main}\n thrown in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php on line 806 [Mon Jan 30 20:23:15.863079 2017] [:error] [pid 13362] [client 2a02:8109:a4bf:fe85:3ea9:f4ff:fe33:20a4:49110] PHP Fatal error: Uncaught Error: Access to undeclared static property: OC\\Files\\Filesystem::$normalizedPathCache in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php:806\nStack trace:\n#0 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(2018): OC\\Files\\Filesystem::normalizePath('/jospoortvliet/...')\n#1 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(1156): OC\\Files\\View->unlockFile('/InstantUpload/...', 1)\n#2 [internal function]: OC\\Files\\View->OC\\Files\\{closure}()\n#3 /srv/www/htdocs/nextcloud/apps/files_external/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure))\n#4 [internal function]: Icewind\\Streams\\CallbackWrapper->stream_close()\n#5 {main}\n thrown in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php on line 806 [Mon Jan 30 20:59:29.660111 2017] [:error] [pid 13410] [client 192.168.1.1:33740] PHP Fatal error: Uncaught Error: Access to undeclared static property: OC\\Files\\Filesystem::$normalizedPathCache in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php:806\nStack trace:\n#0 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(2018): OC\\Files\\Filesystem::normalizePath('/jospoortvliet/...')\n#1 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(1156): OC\\Files\\View->unlockFile('/InstantUpload/...', 1)\n#2 [internal function]: OC\\Files\\View->OC\\Files\\{closure}()\n#3 /srv/www/htdocs/nextcloud/apps/files_external/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure))\n#4 [internal function]: Icewind\\Streams\\CallbackWrapper->stream_close()\n#5 {main}\n thrown in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php on line 806 [Tue Jan 31 10:26:37.055189 2017] [:error] [pid 13448] [client 2a02:8109:a4bf:fe85:3ea9:f4ff:fe33:20a4:40510] script '/srv/www/htdocs/remote.php' not found or unable to stat ```

Nextcloud log (data/nextcloud.log)

Nextcloud log ``` Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: HTTP/1.1 503 Error: Call to a member function instanceOfStorage() on null 2017-01-31T10:25:54+0100 Error index Error: Call to a member function getCache() on null 2017-01-31T10:25:30+0100 Fatal webdav Sabre\DAV\Exception\RequestedRangeNotSatisfiable: HTTP/1.1 416 The start offset (1990810) exceeded the size of the entity (-2) 2017-01-31T10:24:14+0100 Fatal webdav Sabre\DAV\Exception\RequestedRangeNotSatisfiable: HTTP/1.1 416 The start offset (31367168) exceeded the size of the entity (-2) 2017-01-31T10:21:46+0100 Fatal webdav Sabre\DAV\Exception\RequestedRangeNotSatisfiable: HTTP/1.1 416 The start offset (1120570) exceeded the size of the entity (-2) 2017-01-31T10:21:38+0100 Error fed-sync Error while syncing https://cloud.famdouma.nl : Unauthorized 2017-01-31T02:25:11+0100 Fatal cron Call to a member function getCache() on null 2017-01-31T02:00:13+0100 Fatal webdav Sabre\DAV\Exception\ServiceUnavailable: HTTP/1.1 503 Error: Call to a member function instanceOfStorage() on null 2017-01-30T23:01:30+0100 Error PHP Uncaught Error: Access to undeclared static property: OC\Files\Filesystem::$normalizedPathCache in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php:806 Stack trace: #0 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(2018): OC\Files\Filesystem::normalizePath('/jospoortvliet/...') #1 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(1156): OC\Files\View->unlockFile('/InstantUpload/...', 1) #2 [internal function]: OC\Files\View->OC\Files\{closure}() #3 /srv/www/htdocs/nextcloud/apps/files_external/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure)) #4 [internal function]: Icewind\Streams\CallbackWrapper->stream_close() #5 {main} thrown at /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php#806 2017-01-30T22:22:38+0100 Error PHP Uncaught Error: Access to undeclared static property: OC\Files\Filesystem::$normalizedPathCache in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php:806 Stack trace: #0 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(2018): OC\Files\Filesystem::normalizePath('/jospoortvliet/...') #1 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(1156): OC\Files\View->unlockFile('/InstantUpload/...', 1) #2 [internal function]: OC\Files\View->OC\Files\{closure}() #3 /srv/www/htdocs/nextcloud/apps/files_external/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure)) #4 [internal function]: Icewind\Streams\CallbackWrapper->stream_close() #5 {main} thrown at /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php#806 2017-01-30T20:52:24+0100 Error PHP Uncaught Error: Access to undeclared static property: OC\Files\Filesystem::$normalizedPathCache in /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php:806 Stack trace: #0 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(2018): OC\Files\Filesystem::normalizePath('/jospoortvliet/...') #1 /srv/www/htdocs/nextcloud/lib/private/Files/View.php(1156): OC\Files\View->unlockFile('/InstantUpload/...', 1) #2 [internal function]: OC\Files\View->OC\Files\{closure}() #3 /srv/www/htdocs/nextcloud/apps/files_external/3rdparty/icewind/streams/src/CallbackWrapper.php(109): call_user_func(Object(Closure)) #4 [internal function]: Icewind\Streams\CallbackWrapper->stream_close() #5 {main} thrown at /srv/www/htdocs/nextcloud/lib/private/Files/Filesystem.php#806 2017-01-30T20:27:30+0100 ```

I'm guessing, as @icewind1991 is explicitly mentioned in the error, that this is his game... ;-)

Not clever, my friend, having your name show up in the Nextcloud system like that...
@MorrisJobke
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Seems to be fixed in master, 12.0.1 and 11.0.4 - see #5091

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@nickvergessen @MorrisJobke @jospoortvliet