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[Bug]: Upgrade 27.1.4.1 to 27.1.7.2 to 28.0.3.2 server error #44133

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5 of 8 tasks
stanke-sk opened this issue Mar 11, 2024 · 1 comment
Closed
5 of 8 tasks

[Bug]: Upgrade 27.1.4.1 to 27.1.7.2 to 28.0.3.2 server error #44133

stanke-sk opened this issue Mar 11, 2024 · 1 comment
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0. Needs triage Pending check for reproducibility or if it fits our roadmap 28-feedback bug

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@stanke-sk
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⚠️ This issue respects the following points: ⚠️

Bug description

Hello
I did an upgrade from 27.1.4.1 to 27.1.7.2 , after upgrade restart php-fpm, then did another upgrade with php updater to latest 28.0.3.2 since that I am getting error 500 with several missing files.
Ussualy I'm doing it with snapshots but currently due to pci passthrough gpu for face detection and recognize I was not able to do that :-(

Steps to reproduce

1.upgrade 27.1.4.1
2.through 27.1.7.2
3.to 28.0.3.2

Expected behavior

nextcloud working after the upgrade.

Installation method

Community Manual installation with Archive

Nextcloud Server version

28

Operating system

RHEL/CentOS

PHP engine version

PHP 8.2

Web server

Apache (supported)

Database engine version

MariaDB

Is this bug present after an update or on a fresh install?

Upgraded to a MAJOR version (ex. 22 to 23)

Are you using the Nextcloud Server Encryption module?

None

What user-backends are you using?

  • Default user-backend (database)
  • LDAP/ Active Directory
  • SSO - SAML
  • Other

Configuration report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "192.168.0.4",
            "nextcloud.example.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "28.0.3.2",
        "overwrite.cli.url": "http:\/\/192.168.0.4\/nextcloud",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "mail_smtpmode": "smtp",
        "mail_sendmailmode": "smtp",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "25",
        "mail_smtpauthtype": "LOGIN",
        "mail_smtpauth": 1,
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpsecure": "tls",
        "maintenance": true,
        "theme": "",
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud.log",
        "loglevel": "0",
        "logtimezone": "Europe\/Bratislava",
        "updater.release.channel": "stable",
        "enable_previews": true,
        "enabledPreviewProviders": [
            "OC\\Preview\\PNG",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\GIF",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\BMP",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\MP3",
            "OC\\Preview\\TXT",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\Krita",
            "OC\\Preview\\PDF",
            "OC\\Preview\\Movie",
            "OC\\Preview\\MP4",
            "OC\\Preview\\MKV",
            "OC\\Preview\\AVI",
            "OC\\Preview\\Image",
            "OC\\Preview\\TIFF"
        ],
        "updater.secret": "***REMOVED SENSITIVE VALUE***",
        "memories.exiftool_no_local": true,
        "memories.vod.path": "\/var\/www\/html\/nextcloud\/apps\/memories\/bin-ext\/go-vod-amd64",
        "preview_max_x": 8192,
        "preview_max_y": 8192,
        "preview_max_memory": 4096,
        "preview_max_filesize_image": 300,
        "memories.vod.ffmpeg": "\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/bin\/ffprobe"
    }
}

List of activated Apps

Nextcloud is in maintenance mode, no apps are loaded.
Commands provided by apps are unavailable.
Enabled:
  - activity: 2.20.0
  - admin_audit: 1.18.0
  - circles: 28.0.0-dev
  - cloud_federation_api: 1.11.0
  - comments: 1.18.0
  - contactsinteraction: 1.9.0
  - dashboard: 7.8.0
  - dav: 1.29.1
  - federatedfilesharing: 1.18.0
  - federation: 1.18.0
  - files: 2.0.0
  - files_automatedtagging: 1.18.0
  - files_pdfviewer: 2.9.0
  - files_reminders: 1.1.0
  - files_sharing: 1.20.0
  - files_trashbin: 1.18.0
  - files_versions: 1.21.0
  - firstrunwizard: 2.17.0
  - logreader: 2.13.0
  - lookup_server_connector: 1.16.0
  - maps: 1.3.1
  - memories: 6.2.2
  - nextcloud_announcements: 1.17.0
  - notifications: 2.16.0
  - oauth2: 1.16.3
  - password_policy: 1.18.0
  - phonetrack: 0.7.7
  - photos: 2.4.0
  - previewgenerator: 5.4.0
  - privacy: 1.12.0
  - provisioning_api: 1.18.0
  - recommendations: 2.0.0
  - related_resources: 1.3.0
  - serverinfo: 1.18.0
  - settings: 1.10.1
  - sharebymail: 1.18.0
  - spreed: 18.0.5
  - support: 1.11.0
  - survey_client: 1.16.0
  - systemtags: 1.18.0
  - text: 3.9.1
  - theming: 2.3.0
  - twofactor_backupcodes: 1.17.0
  - updatenotification: 1.18.0
  - user_status: 1.8.1
  - viewer: 2.2.0
  - weather_status: 1.8.0
  - workflowengine: 2.10.0
Disabled:
  - bruteforcesettings: 2.8.0 (installed 2.4.0)
  - encryption: 2.16.0 (installed 2.5.0)
  - files_external: 1.20.0
  - suspicious_login: 6.0.0
  - twofactor_totp: 10.0.0-beta.2
  - user_ldap: 1.19.0

Nextcloud Signing status

Internal Server Error

The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the webserver log.

Nextcloud Logs

nothing currently there.

Additional info

php error log
[11-Mar-2024 16:38:35 UTC] PHP Warning: require(/var/www/html/nextcloud/3rdparty/composer/../symfony/polyfill-iconv/bootstrap.php): Failed to open stream: No such file or directory in /var/www/html/nextcloud/3rdparty/composer/autoload_real.php on line 46
[11-Mar-2024 16:38:35 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/var/www/html/nextcloud/3rdparty/composer/../symfony/polyfill-iconv/bootstrap.php' (include_path='/var/www/html/nextcloud/3rdparty/pear/archive_tar:/var/www/html/nextcloud/3rdparty/pear/console_getopt:/var/www/html/nextcloud/3rdparty/pear/pear-core-minimal/src:/var/www/html/nextcloud/3rdparty/pear/pear_exception:/var/www/html/nextcloud/apps') in /var/www/html/nextcloud/3rdparty/composer/autoload_real.php:46
Stack trace:
#0 /var/www/html/nextcloud/3rdparty/composer/autoload_real.php(50): {closure}('def43f6c87e4f8d...', '/var/www/html/n...')
#1 /var/www/html/nextcloud/3rdparty/autoload.php(25): ComposerAutoloaderInit2f23f73bc0cc116b4b1eee1521aa8652::getLoader()
#2 /var/www/html/nextcloud/lib/base.php(622): require_once('/var/www/html/n...')
#3 /var/www/html/nextcloud/lib/base.php(1196): OC::init()
#4 /var/www/html/nextcloud/status.php(37): require_once('/var/www/html/n...')
#5 {main}
thrown in /var/www/html/nextcloud/3rdparty/composer/autoload_real.php on line 46

@stanke-sk stanke-sk added 0. Needs triage Pending check for reproducibility or if it fits our roadmap bug labels Mar 11, 2024
@solracsf
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You'll probably get more help for this at https://help.nextcloud.com than here on Github.
Thanks 👍

@solracsf solracsf closed this as not planned Won't fix, can't repro, duplicate, stale Mar 12, 2024
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