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Are you using external storage, if yes which one: Local, Google, Dropbox
Are you using encryption: no
Are you using an external user-backend, if yes which one: No
LDAP configuration (delete this part if not used)
LDAP config
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser: Opera 48.0.2679.0 (PGO) - Opera is up to date
Operating system: Windows 10
Logs
Web server error log
Web server error log
2017/08/17 15:45:08 [error] 6862#0: *269904 FastCGI sent in stderr: "PHP message: PHP Fatal error: Cannot access private property OC\Files\Storage\Wrapper\Encryption::$mountPoint in /var/data/websites/3rd_party/horwood_nextcloud/apps/files_accesscontrol/lib/Operation.php on line 85" while reading upstream, client: 81.138.237.78, server: owncloud.horwood.biz, request: "GET /index.php/s/N4SgOmpLuJEq0vo/download?path=%2F HTTP/1.1", upstream: "fastcgi://192.168.49.204:9000", host: "owncloud.horwood.biz"
Nextcloud log (data/nextcloud.log)
Nextcloud log
Level
App
Message
Time
Error
PHP
Cannot access private property OC\Files\Storage\Wrapper\Encryption::$mountPoint at /var/data/websites/3rd_party/horwood_nextcloud/apps/files_accesscontrol/lib/Operation.php#85
2017-08-17 15:45:08
Info
admin_audit
The shared folder with the token "N4SgOmpLuJEq0vo" by "matt" has been accessed.
Steps to reproduce
Expected behaviour
the file should be downloaded
Actual behaviour
ether an empty zip file or a 500 error
Server configuration
Operating system: minibain (debian on Prasberry pi3)
Web server:
nginx version: nginx/1.12.1
Database:
mysql Ver 14.14 Distrib 5.5.57, for debian-linux-gnu (armv7l) using readline 6.3
PHP version:
PHP 5.6.30-0+deb8u1 (cli) (built: Apr 14 2017 16:20:58)
Nextcloud version: (see Nextcloud admin page)
12.0.1
Updated from an older Nextcloud/ownCloud or fresh install:
update from 12.0.0 to 12.0.1
Where did you install Nextcloud from:
nextcloud.com download page
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
Disabled:
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "oc0xc6xq5cff",
"passwordsalt": "REMOVED SENSITIVE VALUE",
"secret": "REMOVED SENSITIVE VALUE",
"trusted_domains": [
"owncloud.horwood.biz",
"212.159.117.222",
"192.168.49.200"
],
"datadirectory": "/var/data/horwood_owncloud",
"overwrite.cli.url": "https://owncloud.horwood.biz",
"dbtype": "mysql",
"version": "12.0.1.5",
"dbname": "horwood_nextcloud",
"dbhost": "192.168.49.204",
"dbtableprefix": "oc_",
"dbuser": "REMOVED SENSITIVE VALUE",
"dbpassword": "REMOVED SENSITIVE VALUE",
"logtimezone": "UTC",
"logfile": "/var/data/owncloud/owncloud.log",
"logdateformat": "Y-m-d H:i:s",
"installed": true,
"mail_smtpmode": "smtp",
"mail_from_address": "nextcloud",
"mail_domain": "horwood.biz",
"mail_smtphost": "vps.horwood.biz",
"mail_smtpport": "25",
"theme": "horwood_mini",
"filelocking.enabled": "true",
"memcache.local": "\OC\Memcache\APCu",
"memcache.distributed": "\OC\Memcache\Redis",
"memcache.locking": "\OC\Memcache\Redis",
"redis": {
"host": "192.168.49.203",
"port": 6379,
"timeout": 0
},
"asset-pipeline.enabled": false,
"filesystem_check_changes": "0",
"trashbin_retention_obligation": "auto",
"preview_max_scale_factor": 1,
"preview_max_x": 1024,
"preview_max_y": 1024,
"maintenance": false,
"loglevel": "1",
"htaccess.RewriteBase": "/",
"has_internet_connection": true,
"data-fingerprint": "a40dea991a946a4d82e4a3702c8f1fcc",
"updater.secret": "REMOVED SENSITIVE VALUE",
"log_rotate_size": 52428800
}
}
Are you using external storage, if yes which one: Local, Google, Dropbox
Are you using encryption: no
Are you using an external user-backend, if yes which one: No
LDAP configuration (delete this part if not used)
LDAP config
Client configuration
Browser: Opera 48.0.2679.0 (PGO) - Opera is up to date
Operating system: Windows 10
Logs
Web server error log
Web server error log
2017/08/17 15:45:08 [error] 6862#0: *269904 FastCGI sent in stderr: "PHP message: PHP Fatal error: Cannot access private property OC\Files\Storage\Wrapper\Encryption::$mountPoint in /var/data/websites/3rd_party/horwood_nextcloud/apps/files_accesscontrol/lib/Operation.php on line 85" while reading upstream, client: 81.138.237.78, server: owncloud.horwood.biz, request: "GET /index.php/s/N4SgOmpLuJEq0vo/download?path=%2F HTTP/1.1", upstream: "fastcgi://192.168.49.204:9000", host: "owncloud.horwood.biz"
Nextcloud log (data/nextcloud.log)
Nextcloud log
Browser log
Browser log
{
"log": {
"version": "1.1",
"creator": {
"name": "Firefox",
"version": "52.3.0"
},
"browser": {
"name": "Firefox",
"version": "52.3.0"
},
"pages": [
{
"startedDateTime": "2017-08-17T15:48:37.821+01:00",
"id": "page_1",
"title": "Files - Horwood Cloud",
"pageTimings": {
"onContentLoad": -1,
"onLoad": -1
}
}
],
"entries": [
{
"pageref": "page_1",
"startedDateTime": "2017-08-17T15:48:37.821+01:00",
"time": 2285,
"request": {
"bodySize": 0,
"method": "GET",
"url": "https://owncloud.horwood.biz/index.php/s/N4SgOmpLuJEq0vo/download?path=%2F",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Host",
"value": "owncloud.horwood.biz"
},
{
"name": "User-Agent",
"value": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0"
},
{
"name": "Accept",
"value": "text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8"
},
{
"name": "Accept-Language",
"value": "en-GB,en;q=0.5"
},
{
"name": "Accept-Encoding",
"value": "gzip, deflate, br"
},
{
"name": "Cookie",
"value": "nc_sameSiteCookielax=true; nc_sameSiteCookiestrict=true; __Host-nc_sameSiteCookielax=true; __Host-nc_sameSiteCookiestrict=true; oc0xc6xq5cff=aosb26afbcngb6rqqd9r97v1k3; oc_sessionPassphrase=ecd99Gw5fe4nYe4MgUyCqswi7oq9qHsw0ZrJavmXq8VrADD%2BKtmW5ox1Iprks8vrcO91Mn%2BQu1QSTFthHdDGLVeRcZhu1dH%2Ft0MwdR%2FZaSmgOXA2aLcPb6CA8nNC1qAm"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Upgrade-Insecure-Requests",
"value": "1"
}
],
"cookies": [
{
"name": "nc_sameSiteCookielax",
"value": "true"
},
{
"name": "nc_sameSiteCookiestrict",
"value": "true"
},
{
"name": "__Host-nc_sameSiteCookielax",
"value": "true"
},
{
"name": "__Host-nc_sameSiteCookiestrict",
"value": "true"
},
{
"name": "oc0xc6xq5cff",
"value": "aosb26afbcngb6rqqd9r97v1k3"
},
{
"name": "oc_sessionPassphrase",
"value": "ecd99Gw5fe4nYe4MgUyCqswi7oq9qHsw0ZrJavmXq8VrADD+KtmW5ox1Iprks8vrcO91Mn+Qu1QSTFthHdDGLVeRcZhu1dH/t0MwdR/ZaSmgOXA2aLcPb6CA8nNC1qAm"
}
],
"queryString": [
{
"name": "path",
"value": "/"
}
],
"postData": {
"mimeType": "",
"params": [],
"text": ""
},
"headersSize": 710
},
"response": {
"status": 200,
"statusText": "OK",
"httpVersion": "HTTP/1.1",
"headers": [
{
"name": "Accept-Ranges",
"value": "bytes"
},
{
"name": "Cache-Control",
"value": "no-store, no-cache, must-revalidate, post-check=0, pre-check=0"
},
{
"name": "Connection",
"value": "keep-alive"
},
{
"name": "Content-Disposition",
"value": "attachment; filename*=UTF-8''Pratchett%20and%20Gaiman.zip; filename="Pratchett%20and%20Gaiman.zip""
},
{
"name": "Content-Transfer-Encoding",
"value": "binary"
},
{
"name": "Content-Type",
"value": "application/zip"
},
{
"name": "Date",
"value": "Thu, 17 Aug 2017 14:48:40 GMT"
},
{
"name": "Expires",
"value": "0"
},
{
"name": "Last-Modified",
"value": "Thu, 17 Aug 2017 14:48:39 GMT"
},
{
"name": "Pragma",
"value": "public"
},
{
"name": "Server",
"value": "nginx/1.12.1"
},
{
"name": "Strict-Transport-Security",
"value": "max-age=15768000; includeSubDomains; preload;"
},
{
"name": "Transfer-Encoding",
"value": "chunked"
},
{
"name": "X-Content-Type-Options",
"value": "nosniff"
},
{
"name": "X-Frame-Options",
"value": "SAMEORIGIN"
},
{
"name": "X-Permitted-Cross-Domain-Policies",
"value": "none"
},
{
"name": "X-Powered-By",
"value": "PHP/5.6.30-0+deb8u1"
},
{
"name": "X-Robots-Tag",
"value": "none"
},
{
"name": "X-XSS-Protection",
"value": "1; mode=block"
},
{
"name": "content-security-policy",
"value": "default-src 'self'; script-src 'self' 'unsafe-eval' 'nonce-bGpRVGV2NW5xaWQ5eEJLT1VMc29UMlZ3cnE5Z1RValNQNTZLbDV6bXJscz06cm1WRVRKZ3F6R015akN2Z0tkRk1JQUVBNStrVVBTYWJkZXZwdyttVm5nZz0='; style-src 'self' 'unsafe-inline'; frame-src *; img-src * data: blob:; font-src 'self' data:; media-src *; connect-src *; object-src 'none'; base-uri 'self';"
},
{
"name": "x-download-options",
"value": "noopen"
}
],
"cookies": [],
"content": {
"mimeType": "application/zip",
"size": 120,
"encoding": "base64",
"text": "UEsDBBQAAAAAABN2EUsAAAAAAAAAAAAAAAAVAAAAUHJhdGNoZXR0IGFuZCBHYWltYW4vUEsDBBQAAAAAABN2EUsAAAAAAAAAAAAAAAAnAAAAUHJhdGNoZXR0IGFuZCBHYWltYW4vR29vZCBPbWVucyBEaXNjIDEv"
},
"redirectURL": "",
"headersSize": 1150,
"bodySize": -1
},
"cache": {},
"timings": {
"blocked": 0,
"dns": 0,
"connect": 0,
"send": 0,
"wait": 2285,
"receive": 0
},
"serverIPAddress": "212.159.117.222",
"connection": "443"
}
]
}
}
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