I can not login!

[duanego]

Steps to reproduce

1.I copy some file from local and use "occ scan ",after the scaning completion,I try logining.
2.open nextcloud on webbrowser (Firefox , chrome)
3.input login credentials in the empty fields
4.hit enter / press login button
5.Login page with empty fields is loading again

Expected behaviour

After entering the login and hit enter or the login button it should be logged in.

Actual behaviour

The login page is loading again.No matter how many times I try,can not login succesfully.

Server configuration

Operating system:Debian 9

**Web server:**Apache 2.0 + nginx

**Database:**10.2.14-MariaDB

**PHP version:**PHP7.1

**Nextcloud version:**14.0.0.2

**Updated from an older Nextcloud/ownCloud or fresh install:**fresh install

**Where did you install Nextcloud from:**git clone from github

Signing status:

Signing status

I can not access the page.

List of activated apps:

App list

  - admin_audit: 1.4.0
  - comments: 1.4.0
  - dav: 1.5.0
  - dropit: 0.1.1
  - federatedfilesharing: 1.4.0
  - federation: 1.4.0
  - files: 1.9.0
  - files_external: 1.5.0
  - files_markdown: 2.0.4
  - files_sharing: 1.6.1
  - files_trashbin: 1.4.0
  - files_versions: 1.7.0
  - fulltextsearch_elasticsearch: 0.6.1
  - groupfolders: 1.2.0
  - initialcheck: 1.0.0
  - keeporsweep: 0.1.4
  - lookup_server_connector: 1.2.0
  - mail: 0.7.10
  - mindmaps: 0.1.0
  - music: 0.5.6
  - oauth2: 1.2.0
  - phonetrack: 0.2.7
  - provisioning_api: 1.4.0
  - sharebymail: 1.4.0
  - systemtags: 1.4.0
  - testing: 1.4.0
  - theming: 1.5.0
  - twofactor_backupcodes: 1.3.0
  - unsplash: 1.1.1
  - updatenotification: 1.4.1
  - workflowengine: 1.4.0
Disabled:
  - contacts
  - deck
  - dicomviewer
  - documents
  - drawio
  - encryption
  - external
  - files_downloadactivity
  - files_pdfviewer
  - flowupload
  - githubmergetracker
  - gpxpod
  - ocdownloader
  - onlyoffice
  - ownbackup
  - ownpad
  - previewgenerator
  - ransomware_protection
  - richdocuments
  - spreed
  - theming_customcss
  - user_ldap

Nextcloud configuration:

Config report

{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "www.duane.fun"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "14.0.0.2",
        "overwrite.cli.url": "http:\/\/www.duane.fun",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud.log",
        "loglevel": 2,
        "syslog_tag": "nextcloud"
    }
}

Are you using external storage, if yes which one: no

Are you using encryption: no

Are you using an external user-backend, if yes which one: no

Client configuration

**Browser:**chrome firefox

**Operating system:**Android and debian9(where my nextcloud be installed)

Nextcloud log (data/nextcloud.log)

Nextcloud log

I can not find the log files.'/var/log/nextcloud.log' has nothing.

[warnerbryce]

You sould disable apps.
Look at this page for doing it in CLI : https://docs.nextcloud.com/server/13/admin_manual/configuration_server/occ_command.html#apps-commands-label

Do it one by one and after each disabled apps, try to login, you will normaly find that it can be an app who does that.

Tell us if you still get issue or not

[skjnldsv]

@duanego did it work?

[duanego]

Before I knew the solution，I had remove the nextcloud and re-install it

[duanego]

I'm so sorry to say the issue came out again today.And I don't install any other apps.

[skjnldsv]

No worries :)
We're gonna need your nextcloud log (located in your data folder)

[nextcloud-bot]

Hey, this issue has been closed because the label needs info is set and there were no updates for 21 days. Feel free to reopen this issue if you deem it appropriate.

(This is an automated comment from GitMate.io.)