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Create OSTicket on SupportBot run #58

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Andrew-Dickinson opened this issue Jan 25, 2023 · 1 comment

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Andrew-Dickinson commented Jan 25, 2023

Configure supportbot to create a closed OSTicket entry whenever the it run gets run (maybe only on runs in the #support channel?)

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Send follow-up "have we fixed your issue" messages #59

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andybaumgar commented Mar 16, 2023 •

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Per Slack discussion, we should complete this first since it's easier. Then move on to #59

andybaumgar changed the title ~~Create closed OSTicket on SupportBot run~~ Create OSTicket on SupportBot run

andybaumgar self-assigned this

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