From 0b6fb62967b1e79f2f754437dcb99ed0d72df042 Mon Sep 17 00:00:00 2001 From: "James R. Barlow" Date: Sat, 23 Dec 2023 16:21:17 -0800 Subject: [PATCH] Update issue template --- .../2-problem-with-specific-file.yml | 15 ++++++++++++++- 1 file changed, 14 insertions(+), 1 deletion(-) diff --git a/.github/ISSUE_TEMPLATE/2-problem-with-specific-file.yml b/.github/ISSUE_TEMPLATE/2-problem-with-specific-file.yml index 276715f89..cf78cdc67 100644 --- a/.github/ISSUE_TEMPLATE/2-problem-with-specific-file.yml +++ b/.github/ISSUE_TEMPLATE/2-problem-with-specific-file.yml @@ -32,7 +32,20 @@ body: attributes: label: Files description: Please attach the input and output files, or any screenshots that may be helpful. - placeholder: Drag and drop files here + placeholder: | + Drag and drop files here. + + If you cannot provide a test file, we probably won't be able to help with the issue. + PDF is a complex file format, and there may be technical details in the PDF that are + causing the issue. There's really no substitute for a test file. + + We understand files may contain personal or sensitive information. Here are some options: + - Try reproducing the issue with a file from the test suite. (See tests/resources) + - Try to create another file in the same way as your private file. + - Encrypt the file to OCRmyPDF's private GPG key. + - Use ``qpdf --json yourfile.pdf`` to produce a JSON representation of your file that + omits personal information. + - type: dropdown id: packaging-system attributes: