Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Why does this Error always occure on this channel? #524

Closed
CSDUMMI opened this issue May 10, 2019 · 14 comments
Closed

Why does this Error always occure on this channel? #524

CSDUMMI opened this issue May 10, 2019 · 14 comments
Labels
question Further information is requested

Comments

@CSDUMMI
Copy link

CSDUMMI commented May 10, 2019

One many of the videos on this channel give this error:

The media could not be loaded, either because the server or network failed or because the format is not supported.

Why is that?

https://invidio.us/channel/UC3XTzVzaHQEd30rQbuvCtTQ

@omarroth
Copy link
Contributor

From a quick look it appears most videos are blacklisted in Australia, Great Britain, New Zealand, Canada, or some combination. If you are in one of those regions you will see that error if you don't have Proxy videos? enabled.

Testing a couple videos there doesn't appear to be any issue with playback for me. If adding local=true to the end of the /watch URL doesn't fix the issue for you, would you mind providing a specific example?

@omarroth omarroth added the question Further information is requested label May 11, 2019
@CSDUMMI
Copy link
Author

CSDUMMI commented May 19, 2019

I think I have to give you more information:
I mostly get this error, if I am watching a video on my phone:

iPhone
iOS 10.3.3
Firefox for iOS Verssion 14.0

But on my PC (Firefox too) I can watch these videos without a problem.
Example:
https://www.invidio.us/watch?v=gmgV4r25XxA

By the way, it seems if I'm using Safari, the video loads again without a problem.

@lljr
Copy link

lljr commented May 24, 2019

@omarroth I see this issue a lot on my end as well. Can confirm that adding &local=true after end of /watch... URL fixed it for me. I have only tried with one video though. EDIT: since FreeTube uses your API, I see that sometimes I cannot load videos on their app as well. I do not get this error from them, but when I check on the Invidious link, I see it prompted on the video screen.

@ghost
Copy link

ghost commented May 31, 2019

@omarroth i also have had this issue since i started using invidious a couple of months ago. didnt really take a look on it until i found this issue. can also confirm that &local=true fixes it, at least for the one video i've tried so far. i cant really see any obvious pattern for which videos works and which wont, but its maybe 4/10 that doesnt work for me. i live in europe but none of the countries u mentioned.

@CSDUMMI
Copy link
Author

CSDUMMI commented Jun 3, 2019

And why does it occure?
And how can one fix it?
Should &local=true be default, because
I can't do that on every video on my mobile phone.

@Perflyst
Copy link
Contributor

Perflyst commented Jun 3, 2019 via email

@CSDUMMI
Copy link
Author

CSDUMMI commented Jun 3, 2019

What exactly does "Proxy Videos?" do if it is enabled?

@CSDUMMI
Copy link
Author

CSDUMMI commented Jun 3, 2019

And why is there no option in settings for the local parameter?

@Perflyst
Copy link
Contributor

Perflyst commented Jun 3, 2019

Proxy Videos is the local parameter

@lljr
Copy link

lljr commented Jun 3, 2019

@Perflyst do you mean this? I am able to view the video through the YouTube url, but I cannot view the same video through Invidio.

@Perflyst
Copy link
Contributor

Perflyst commented Jun 3, 2019

Look on issue #92

@lljr
Copy link

lljr commented Jun 3, 2019

@Perflyst thanks. I'm unaware of how the Invidio interacts with Youtube to fetch the videos; however, I'm able to view the video when I click to open via the Youtube Link button.

@Perflyst
Copy link
Contributor

Perflyst commented Jun 3, 2019

Yeah, this can be the case. This should also be discussed somewhere in #92
If you have specific furhter questions better join #invidious on freenode or #invidious:matrix.org, probably better than here.

@omarroth
Copy link
Contributor

omarroth commented Jun 5, 2019

Sometimes video files will not play if they're being accessed from a different region than where the video was originally requested, even if the video itself is not region blocked.

Since https://invidio.us is hosted in the US, users outside that region will sometimes encounter errors when attempting to view videos. I think music videos most commonly encounter this issue.

Proxy videos or &local=true will attempt to load the file through Invidious, see this explanation for some more details on how it works. It's more resource intensive which is why it isn't enabled by default. You can also try using an instance hosted in your region.

Closing in favor of #92.

@omarroth omarroth closed this as completed Jun 5, 2019
@github-actions github-actions bot locked as resolved and limited conversation to collaborators Jun 18, 2021
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
question Further information is requested
Projects
None yet
Development

No branches or pull requests

4 participants