diff --git a/onadata/libs/utils/export_tools.py b/onadata/libs/utils/export_tools.py
index f905a0f71a..8fe12acb70 100644
--- a/onadata/libs/utils/export_tools.py
+++ b/onadata/libs/utils/export_tools.py
@@ -692,7 +692,13 @@ def clean_keys_of_slashes(record):
 
 
 def _get_server_from_metadata(xform, meta, token):
-    report_templates = MetaData.external_export(xform)
+    # Fetch metadata details from master directly
+    try:
+        report_templates = MetaData.external_export(xform)
+    except MetaData.DoesNotExist:
+        from multidb.pinning import use_master
+        with use_master:
+            report_templates = MetaData.external_export(xform)
 
     if meta:
         try: