My organization has been suspended

[gid-MjAyNDA4MDE]

My Gitbook account is banned from logging in. When I try to access my previously public notes, it shows "The organization has been suspended".

I don't know what I did wrong, but it forced me to log out while writing notes. This is very shocking because I have a lot of important notes in my account. Please help me find out the reason as soon as possible.

I logged in using my Gmail account, and my Gmail account is [email protected].

Sincerely thank you~

[gid-MjAyNDA4MDE]

I have been using Gitbook for about 2-3 years. I have created about 20 spaces and written a lot of notes. It is very important to me. I am very nervous now. I am afraid of losing these precious materials. I don't know what I did to trigger Gitbook's risk control.

[gid-MjAyNDA4MDE]

Thank you again for your reply.

After seeing your reply, I immediately tried to log in again, but the error message "An unexpected error occurred" still appeared. I am using the incognito mode of the browser. When I visited the previously public note https://lark.ztna.vip, it continued to show "The organization has been suspended".

[gid-MjAyNDA4MDE]

At the same time, I was able to create a new Gitbook account and log in using my other Gmail mailbox, which is enough to prove that my network can access Gitbook normally.

According to the prompt on the webpage, I suspect that my account [email protected] was blocked. It is possible that this account triggered some security policy of Gitbook, which led to the account being blocked.

Although I don’t know Gitbook’s security policy myself, and I’m not sure which security policy this account triggered, but based on my experience, it is very likely to be the case.

[gid-MjAyNDA4MDE]

I can log in now, right now.

Please tell me what happened? I don't want this to happen again, it's really scary.

[john-gitbook]

Glad you can sign in again.
Your account was flagged by our system due to a few factors, including the use of multiple devices and proxies. These security measures are necessary to help prevent abuse. To reduce the chances of being flagged in the future, we recommend minimizing the number of devices connected to your account and limiting the use of different IP addresses.

[gid-MjAyNDA4MDE]

It's great to see my notes again, thank you very much. I will try to pay attention to these risk control strategies.