Google analytics plugin stopped working

[liliakai]

My GA dashboard stopped receiving (almost all) data a few days ago, and I can no longer load the Google analytics plugin page for the site: https://app.gitbook.com/o/WQpOq5ZFue4N6m65QCJq/integrations/googleanalytics/configuration/site/site_ZWiTf

[liliakai]

Also, page view counts in the gitbook in-app analytics are drastically higher than what GA shows, by a factor of 2-5x. Is there any reason for this disparity?

[valentin0h]

My GA dashboard stopped receiving (almost all) data a few days ago, and I can no longer load the Google analytics plugin page for the site: https://app.gitbook.com/o/WQpOq5ZFue4N6m65QCJq/integrations/googleanalytics/configuration/site/site_ZWiTf

Thanks for reporting @liliakai . We identified the issue and have applied a fix. It should be fixed on your side within the next few hours.

[liliakai]

Still not resolved for me, seeing the same behavior.

[valentin0h]

There was some caching involved that needed to be cleared. I double-checked that events are collected now. Getting to full data analytics might take a bit more time until users' caches are invalidated.