MsalServiceException AADSTS16000: Either multiple user identities are available for the current request or selected account is not supported for the scenario.

[TimgerineTim]

We're receiving an error when calling GetAccessToken(url, Prompt.Never) on a Authentication Manager that was created with Interactive Login. The issue seems to be when a user has multiple logins connected to Windows at once, it fails instead of choosing one.

Stack trace:
Faulting application name: 2024/10/04 11:36:35.858 | Exception thrown on ADCA startup: MSAL.Desktop.4.61.3.0.MsalServiceException: ErrorCode: interaction_required Microsoft.Identity.Client.MsalServiceException: AADSTS16000: Either multiple user identities are available for the current request or selected account is not supported for the scenario. Trace ID: 1cbcd903-8539-423b-a218-1e1674df3800 Correlation ID: a32e1e96-4c9c-4128-84ba-68e4cf308a93 Timestamp: 2024-10-04 01:36:35Z at Microsoft.Identity.Client.Internal.AuthCodeRequestComponent.VerifyAuthorizationResult(AuthorizationResult authorizationResult, String originalState) at Microsoft.Identity.Client.Internal.AuthCodeRequestComponent.<FetchAuthCodeAndPkceInternalAsync>d__7.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Identity.Client.Internal.AuthCodeRequestComponent.<FetchAuthCodeAndPkceVerifierAsync>d__4.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Identity.Client.Internal.Requests.InteractiveRequest.<GetTokenResponseAsync>d__11.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Identity.Client.Internal.Requests.InteractiveRequest.<ExecuteAsync>d__9.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Identity.Client.Internal.Requests.RequestBase.<>c__DisplayClass11_1.<<RunAsync>b__1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Identity.Client.Utils.StopwatchService.<MeasureCodeBlockAsync>d__4.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Identity.Client.Internal.Requests.RequestBase.<RunAsync>d__11.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Microsoft.Identity.Client.ApiConfig.Executors.PublicClientExecutor.<ExecuteAsync>d__2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at PnP.Framework.AuthenticationManager.<GetAccessTokenAsync>d__63.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at PnP.Framework.AuthenticationManager.<GetAccessTokenAsync>d__61.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at PnP.Framework.AuthenticationManager.GetAccessToken(String siteUrl, Prompt prompt) at AdcaAddin.Data.SharePointContextProvider.GetContext(String webFullUrl) at AdcaAddin.Data.SharePointContextProvider.GetConnectionStatus(Boolean refresh) at AdcaAddin.Data.AdcaData.TestConnection() at AdcaAddin.ThisAddIn.OnStartup() StatusCode: 0 ResponseBody: Headers: , version: %2, time stamp: 0x%3 Faulting module name: %4, version: %5, time stamp: 0x%6 Exception code: 0x%7 Fault offset: 0x%8 Faulting process id: 0x%9 Faulting application start time: 0x%10 Faulting application path: %11 Faulting module path: %12 Report Id: %13 Faulting package full name: %14 Faulting package-relative application ID: %15