Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Accordion widget looses its content while editing. #2450

Closed
ryanlabelle opened this issue Sep 20, 2017 · 2 comments
Closed

Accordion widget looses its content while editing. #2450

ryanlabelle opened this issue Sep 20, 2017 · 2 comments
Labels
bug Indicates a bug with one or multiple components.

Comments

@ryanlabelle
Copy link

Description

When adding and editing the Accordion widget, the content disappears and it's not retrievable.

Related to: #2324

Steps to reproduce

  1. Fresh install of WordPress 4.8.2
  2. Fresh install of Elementor 1.7.4
  3. Activate Twenty Seventeen Theme
  4. Edit Sample Page with Elementor
  5. Drag Accordion Widget onto screen.
  6. Start adding content to content area, adjusting sort order of accordions while editing and expanding / contracting boxes. Just play around with it.

It's intermittent but there is something going on for sure. I took a video: https://cl.ly/1X0M1d2B2A1F

I also didn't see any javascript errors in the console.

Environment

== Server Environment ==
Operating System: Darwin
Software: Apache/2.4.23 (Unix) PHP/5.6.28 LibreSSL/2.2.7
MySQL version: 5.7.16
PHP Version: 5.6.28
PHP Max Input Vars: 1000
PHP Max Post Size: 8M
GD Installed: Yes
Elementor Library: Connected

== WordPress Environment ==
Version: 4.8.2
Site URL: http://local/elementor
Home URL: http://local/elementor
WP Multisite: No
Max Upload Size: 8 MB
Memory limit: 40M
Permalink Structure: /%postname%/
Language: en-US
Timezone: 0
Debug Mode: Active

== Theme ==
Name: Twenty Seventeen
Version: 1.3
Author: the WordPress team
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/60.0.3112.113 Safari/537.36

== Active Plugins ==
Elementor
Version: 1.7.4
Author: Elementor.com

== Debug ==
Errors: There are no errors to display

@arielk arielk added the bug Indicates a bug with one or multiple components. label Sep 24, 2017
@ryanlabelle
Copy link
Author

I've noticed that when switching the text control from WYSIWYG to TEXTAREA the content is not lost. Any idea when you'll be looking into this? Thank you for your awesome support.

@bainternet
Copy link
Contributor

If issue persists please contact our support at [email protected]

kobizz added a commit to kobizz/elementor that referenced this issue Dec 6, 2017
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Indicates a bug with one or multiple components.
Projects
None yet
Development

No branches or pull requests

3 participants