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I can't open a project in Pencil Mac version; Please help! #828

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ndabandlovu opened this issue May 2, 2016 · 4 comments
Open

I can't open a project in Pencil Mac version; Please help! #828

ndabandlovu opened this issue May 2, 2016 · 4 comments

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@ndabandlovu
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I seem to be stuck with Pencil and unable to open a project I have been working on for over a week. Initially I closed Pencil and struggled to open the file, but eventually it opened. On a second time to have closed Pencil, I now cannot open my file. I am attaching what happens when I try to open it. Please help with solution if known?
screen shot 2016-05-02 at 13 22 20

@ndabandlovu
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Once I close that notification, then a "Opening Project Window", appears and stays literally for as long as I allow it before closing. The longest I left it trying to open was an hour, clearly something is wrong.

@saumya
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saumya commented May 2, 2016

Hey @ndabandlovu, are you trying to open it by double clicking on it ?
That way, I am having the same problem as you are. But could not get a solution for it.

However, if I just open Pencil application. Then go to its open menu from "Documents" and select the desired file. This way, it takes some time but opens up the project.

Hope that helps.

@ndabandlovu
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@saumya, thanks very much for yours. I have indeed tried that option, including "Open with" from Finder and Document > Recent Document. Unfortunately none of them worked. I have eventually resorted to the Firefox Extension and only then did I manage to open it. However one must be aware that the script window may open and one needs to click "Continue", then your file should open. See screenshot for the script notification.
screen shot 2016-05-02 at 15 55 53

@ndabandlovu
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On another note, I am finding that "Ungroup" feature disabled in the Firefox extension version & wondering if anyone may have experienced the same & if a solution was found?

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