Segments show inconsistent number of contacts

[adrianjean]

Bug Report

Not sure what the issue is, but I'll describe what I'm seeing:

• I have a total contact list of 2,700 emails.
• I have a campaign (called "Launch follow-up") that I sent, and it had an open rate of about 45%. Which means 1215 opened the email and 1485 didn't
• I have other sent campaigns in the system as well, from previous sendouts.

In Segments:

• I create a new segment
• I select Campaign Activity
• I select Opened the campaign
• I select the "Launch follow-up" campaign
• I save the segment.

When I look at the number of contacts returned by the segment, it's not only well above the 1215 I would have expected. It's something like 2,412.

If I use the new feature in segments to filter the number of people who have NOT opened the campaign — using the same settings as above, I get an even larger number: 2,937 — this is more contacts than I have in the system.

So it feels like the segment is not scoping down to the campaign that I selected, and seems to be pulling in data from other campaigns?

If I scope the segment down to say activity within the last 7 days (the email was send out 3 days ago) I get a super small number like 63.

Help?

Plugin Version

3.4.0 pro

Craft CMS Version

Craft Pro 5.2.5

PHP Version

8.3.9

[bencroker]

Thanks for reporting this! Fixed the display issue in 67a7250, for the next release.

You can test it by running composer require "putyourlightson/craft-campaign:dev-develop as 3.4.1".

[adrianjean]

Confirmed!!! - works great. Thank you for such a quick fix!

[bencroker]

Released in 3.4.1.