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Being spammed by endless failed build loop #3180

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dlech opened this issue Oct 22, 2017 · 11 comments
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Being spammed by endless failed build loop #3180

dlech opened this issue Oct 22, 2017 · 11 comments
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@dlech
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dlech commented Oct 22, 2017

Details

Expected Result

I should not be getting failed build emails every 7 minutes.

Build log should actually show a log instead of only an error message.

Actual Result

readthedocs.org was emailing me all night long.

I've tried disabling, wiping and clearing all of the related branches/tags but I am still getting error messages for "stable" (the readthedocs.org special feature, not a branch or a tag) even though I disabled, wiped and cleared "stable".

The build "log" says: "An unexpected error occurred" or sometimes "Version locked, retrying in 5 minutes."

I've tried everything I can think of, but I can't seem to break this loop of endless retries.

@RichardLitt RichardLitt added Support Support question Bug A bug labels Oct 22, 2017
@RichardLitt
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@dlech Sorry about this. Is there any way you could set up a temporary filter to ignore those emails in the meantime?

@RichardLitt
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I'm going to assign this to priority: high, because spamming people is a little worse than just having a bug, I think.

@ericholscher
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Should be fixed. Did you re-tag a version by chance?

@ericholscher
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I think it's from having two tags with <string>/3.0.0 and a couple of our builders each remarking the each as the "latest"

@ericholscher
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Believe the logic that stops new stable builds was also not getting triggered, since it was doing a stream of retry's, instead of new builds :/

@ericholscher
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Going to leave this open to try and fix this logical fail though! :)

@dlech
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dlech commented Oct 23, 2017

Thanks! It looks like the emails stopped a few hours ago.

@agjohnson agjohnson removed the Priority: high High priority label Oct 23, 2017
@agjohnson
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@ericholscher do you know if this would have been fixed by the changes to stable last week?

@agjohnson agjohnson removed the Support Support question label Dec 11, 2017
@agjohnson agjohnson added this to the Build error reporting milestone Dec 11, 2017
@ericholscher
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ericholscher commented Dec 11, 2017

@agjohnson no, this is basically the same bug, but for any tag -- and caused by someone re-tagging and two of our builders having different commits for the same tag, and then bouncing back and forth :)

@agjohnson
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I vaguely remember addressing this. @ericholscher do you know if this is still a valid bug?

@ericholscher
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We fixed the root cause of this specific bug, but we should really have some kind of failsafe on our notifications and retagging of latest/stable, to stop the general case. We could open a new ticket for that though.

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