Cannot use library — numpy.dtype size changed, may indicate binary incompatibility

[msure]

I am trying to use the library for the first time. I use Anaconda and created a new environment conda create -n retention python=3.11. After that I activated the environment and installed jupyterlab; then I ran pip install retentioneering. I then started a JupyterLab session and tried from retentioneering import datasets but got the following error (any other use of the library ends up the same, such as from retentioneering.eventstream import Eventstream):

ValueError                                Traceback (most recent call last)
<ipython-input-1-70f1406724aa> in <cell line: 0>()
----> 1 from retentioneering.eventstream import Eventstream

~/anaconda3/envs/retention/lib/python3.11/site-packages/retentioneering/__init__.py in <module>
----> 1 from .utils import RETE_CONFIG
      2 from .__version__ import __version__
      3 from .utils import check_version, supress_warnings
      4 from . import (
      5     datasets,

~/anaconda3/envs/retention/lib/python3.11/site-packages/retentioneering/utils/__init__.py in <module>
      4 # * You can obtain License text at https://github.com/retentioneering/retentioneering-tools/blob/master/LICENSE.md
      5 from .config import RETE_CONFIG
----> 6 from .pandas import get_merged_col, shuffle_df  # type: ignore
      7 
      8 __all__ = [

~/anaconda3/envs/retention/lib/python3.11/site-packages/retentioneering/utils/pandas.py in <module>
      3 import random
      4 
----> 5 import pandas as pd
      6 
      7 

~/anaconda3/envs/retention/lib/python3.11/site-packages/pandas/__init__.py in <module>
     20 
     21 # numpy compat
---> 22 from pandas.compat import is_numpy_dev as _is_numpy_dev  # pyright: ignore # noqa:F401
     23 
     24 try:

~/anaconda3/envs/retention/lib/python3.11/site-packages/pandas/compat/__init__.py in <module>
     16 
     17 from pandas._typing import F
---> 18 from pandas.compat.numpy import (
     19     is_numpy_dev,
     20     np_version_under1p21,

~/anaconda3/envs/retention/lib/python3.11/site-packages/pandas/compat/numpy/__init__.py in <module>
      2 import numpy as np
      3 
----> 4 from pandas.util.version import Version
      5 
      6 # numpy versioning

~/anaconda3/envs/retention/lib/python3.11/site-packages/pandas/util/__init__.py in <module>
      1 # pyright: reportUnusedImport = false
----> 2 from pandas.util._decorators import (  # noqa:F401
      3     Appender,
      4     Substitution,
      5     cache_readonly,

~/anaconda3/envs/retention/lib/python3.11/site-packages/pandas/util/_decorators.py in <module>
     12 import warnings
     13 
---> 14 from pandas._libs.properties import cache_readonly
     15 from pandas._typing import (
     16     F,

~/anaconda3/envs/retention/lib/python3.11/site-packages/pandas/_libs/__init__.py in <module>
     11 
     12 
---> 13 from pandas._libs.interval import Interval
     14 from pandas._libs.tslibs import (
     15     NaT,

~/anaconda3/envs/retention/lib/python3.11/site-packages/pandas/_libs/interval.pyx in init pandas._libs.interval()

ValueError: numpy.dtype size changed, may indicate binary incompatibility. Expected 96 from C header, got 88 from PyObject