PTZ not working

[WildRat]

Could you, please, help me solve missing PTZ problem? Other functions are working. I try swapping ptz bin - camera self calibrates, but PTZ controls did not work.

Reported at webpage info:
Firmware Version 0.1.2
Base Version V5520.2053.0402build20220712
Model
Device ID a63001b3fb
In eWelink app i see firmware name as GK-200MP2D

I can make fylesystem dumps if needed.

[roleoroleo]

Which control are you using to test PTZ?
onvif, web page, ...?

[WildRat]

ONVIF. Web page show message PTZ not supported.

[roleoroleo]

GK-200MP2D is not supported at the moment.
If you have a backup of the flash I could check if I can support it.

[WildRat]

Please take a look when you have time. Here (backup.zip) are the files obtained through the script (Dump your backup firmware (SD card)). And this is a new version of the firmware that they sent with corrected time zones: Time zone issue Fix package.zip.

[roleoroleo]

Sorry but, after checking your backup, I found an error in the backup script at this page:
https://github.com/roleoroleo/sonoff-hack/wiki/Dump-your-backup-firmware-(SD-card))

Now, I updated it.
Please download it again and repeat the procedure.

[WildRat]

I made a dump using the new version of the script: LINK REMOVED

[roleoroleo]

Your cam is the same as in this post:
#85

Sorry but I cannot support it, at the moment.

[WildRat]

I understand, thanks. Apparently this is a new version of this model. If there is an opportunity to work on this version, I can help check the functionality.

[roleoroleo]

To work on this version, we need to apply a lot of changes.
But a cam is needed.
And these changes must not break compatibility with the old version.
@puuu is working on it.

[ConorIA]

This should be fixed in 0.1.3.
#85 (comment)

[WildRat]

But which version should I use?

[roleoroleo]

Based on the backup you shared with me, use GK-200MP2-B.

[roleoroleo]

@puuu @ConorIA
Please reinstall 0.1.3 from scratch to avoid problem of future updates.
If you already installed a beta.

[WildRat]

It's working without errors, but VERY slow. Video frame in 3-5 seconds. PTZ controls reacts once in 30-70 seconds.

[roleoroleo]

Try ptz with the web service, not with the web page.
Because the web page calls a snapshot every second and the cam becomes slow.

[WildRat]

I tried with ONVIF Device Manager - PTZ works great! But no live video. And strange video presets:

[WildRat]

After couple reboots I managed to get it working with Synology Surveillance Station - video Ok, PTZ Ok. But strange video info:

Something is definitely wrong with ONVIF video profile.

[bigsem89]

The same thing with GK-200MP2B. PTZ doesn't work. I've tried PTZ on http page and also via onvif manager.
it works with ewelink.

Firmware Version | 0.1.3

Base Version | V2524.1.245build20191030
Model | GK-200MP2B
Device ID | a63000ffc4

[roleoroleo]

I will check it.

[bigsem89]

I will check it.

Thanks 🙏

[roleoroleo]

Try to remove the file /mnt/mmc/sonoff-hack/bin/ptz
And reboot the cam.

[bigsem89]

Try to remove the file /mnt/mmc/sonoff-hack/bin/ptz And reboot the cam.

did so.
same result. ptz still doesn't work.

[roleoroleo]

Strange behavior.
Try to run the ws:
http://IP_OF_YOUR_CAM/cgi-bin/ptz.sh?dir=right

[bigsem89]

Strange behavior. Try to run the ws: http://IP_OF_YOUR_CAM/cgi-bin/ptz.sh?dir=right

{
"error":"false"
}

[roleoroleo]

Does the cam moves?

[roleoroleo]

And check the error running ipc_cmd with a ssh console.

[bigsem89]

Does the cam moves?

no

[bigsem89]

And check the error running ipc_cmd with a ssh console.

What is ipc_cmd? where can i find it?

[roleoroleo]

Sorry, ipc_cmd is for another model. Try ptz command.
Login with ssh and run the following commands:

. /mnt/mmc/sonoff-hack/script/env.sh
ptz -a right

[officialjonot]

Firmware Version 0.1.4
Base Version V2524.1.245build20191030
Model GK-200MP2B

when I login and issue the two commands in the previous comment I get the response:
ptz: can't resolve symbol 'hw_ptz_sendptz'

Sorry, ipc_cmd is for another model. Try ptz command. Login with ssh and run the following commands:

. /mnt/mmc/sonoff-hack/script/env.sh
ptz -a right

[javotito]

Firmware Version 0.1.4 Base Version V2524.1.245build20191030 Model GK-200MP2B

when I login and issue the two commands in the previous comment I get the response: ptz: can't resolve symbol 'hw_ptz_sendptz'

Sorry, ipc_cmd is for another model. Try ptz command. Login with ssh and run the following commands:

. /mnt/mmc/sonoff-hack/script/env.sh
ptz -a right

Same error here with same camera, same firmware and same base version.

[roleoroleo]

Please, check if you have a library libhardware.so or libptz.so in the folder /mnt/mtd/ipc/app/lib

[officialjonot]

[root@sonoff-c00d]# cd /mnt/mtd/ipc/app/lib
[root@sonoff-c00d]# ls
libNetLib.so            libdbmanager.so         libserviceinterface.so
libappmanager.so        libhardware.so          libservicemanager.so
libavcodec.so.55        libioport.so            libspeaker.so
libavformat.so.55       libled.so               libspi.so
libavsharemem.so        liblogmanager.so        libssl.so
libavutil.so.52         libmainic.so            libssl.so.1.0.0
libcfg.so               libportmap.so           libusermanager.so
libcommunication.so     libptz.so               libwdt.so
libcrypt-0.9.33.2.so    librtc.so               libwifi.so
libcrypt.so.0           librtmp.so              libz.so.1
libcrypto.so            libsd.so
libcrypto.so.1.0.0      libsensor.so

[roleoroleo]

Try these commands:

ptz_h -a right
ptz_p -a right

[officialjonot]

[root@sonoff-c00d]# ptz_h -a right
ptz_h: can't resolve symbol 'hw_ptz_sendptz'

ptz-p -a right works!

[roleoroleo]

Ok, copy the file:
cp /mnt/mmc/sonoff-hack/bin/ptz_p /mnt/mmc/sonoff-hack/bin/ptz

[officialjonot]

ok fantastic - its working on the web PTZ panel now http://<IP-OF-CAMERA>/?page=ptz. I will investigate to see if it works on ONVIF device manager. Thank you Roleo.

edit: it also works now in ONVIF device manager (odm). Whoop! Thank you!

[EpicLPer]

Ok, copy the file: cp /mnt/mmc/sonoff-hack/bin/ptz_p /mnt/mmc/sonoff-hack/bin/ptz

Just wanted to say that this also worked for mine :)

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