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Steam installation issue with some antiviruses #619

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gandalfthewhite19890404 opened this issue Feb 27, 2021 · 5 comments
Closed

Steam installation issue with some antiviruses #619

gandalfthewhite19890404 opened this issue Feb 27, 2021 · 5 comments
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Launcher Issue Issues with application launchers Status: Already Fixed Already fixed at some point

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@gandalfthewhite19890404

Application - Steam Installer.
https://cdn.akamai.steamstatic.com/client/installer/SteamSetup.exe
Installation does not get launched, I have got an error:

SBIE2205 Сервис не реализован:  Win32Init.4 (C0000008)
SBIE2205 Сервис не реализован:  Win32Init.4 (C0000008)

Condition - installed Kaspersky Endpoint Security, tested with 11.5.0.590.
https://aes.s.kaspersky-labs.com/endpoints/keswin11/11.5.0.590/russian-INT-21.2.16.590.0.458.0/3430383139357c44454c7c31/keswin_11.5.0.590_ru_aes56.exe
Disabling antiviral protection does not fix issue, only way to get installer to work - uninstall Kaspersky Endpoint Security.

Long time ago I tested it with Kaspersky Endpoint Security 10 SP2, 11 - all they cause same error with Steam Installer
Last working Kaspersky Endpoint Security - 10.2.6.3733 SP1 MR4, BUT it is not supported anymore since June 2020

Such issues may occure with some other antiviruses, so please- report if you have same issue.

If any other information needs to be provided aor any actions to be done - ask and I will do it.

@NewKidOnTheBlock
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NewKidOnTheBlock commented Feb 27, 2021

Installer works fine here.
That said, I already got a regular install of Steam outside the sandbox on my system and I'm not using any Kaspersky Snakeoil.
Steam does require its own service: "C:\Program Files (x86)\Common Files\Steam\SteamService.exe" /RunAsService

@isaak654
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isaak654 commented Mar 6, 2021

@gandalfthewhite19890404

You may try to block the access to some Kaspersky DLL like this one (if available for your product):

ClosedFilePath=*klsihk*.dll

This setting blocks files from being accessed by sandboxed programs.

Source:
https://sandboxie-website-archive.github.io/www.sandboxie.com/old-forums/viewtopic8e068e06.html?f=11&t=23420&p=124072#p124069

@gandalfthewhite19890404
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@isaak654
No, still does not work.

@isaak654
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isaak654 commented Mar 6, 2021

It doesn't have to be the same DLL, you can try with other files too.

The alternative is to reach Kaspersky support, they have no excuses now because of the current open-source nature of Sandboxie.

EDIT: another alternative to ClosedFilePath is to set this rule too:

WriteFilePath=C:\Program Files\Put_Your_Kaspersky_folder_here\* (check your path)

Source:
https://sandboxie-plus.github.io/sandboxie-docs/Content/WriteFilePath.html

@isaak654 isaak654 added the Answered? Feedback request label Apr 8, 2022
@gandalfthewhite19890404
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Mark issue as solved and close, please.
Tested with latest stable SB 1.0.15 and KES 11.8.0.384 (56 bit), W10 Pro x64, all settings are default.

@isaak654 isaak654 removed the Answered? Feedback request label Apr 10, 2022
@isaak654 isaak654 added the Status: Already Fixed Already fixed at some point label Apr 10, 2022
@isaak654 isaak654 added the Launcher Issue Issues with application launchers label Sep 2, 2022
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