This directory contains an idiomatic C++ client library for the Contact Center AI Insights API, a service that helps users detect and visualize patterns in their contact center data.
While this library is GA, please note that the Google Cloud C++ client libraries do not follow Semantic Versioning.
The quickstart/ directory contains a minimal environment to get started using this client library in a larger project. The following "Hello World" program is used in this quickstart, and should give you a taste of this library.
For detailed instructions on how to build and install this library, see the top-level README.
#include "google/cloud/contactcenterinsights/v1/contact_center_insights_client.h"
#include "google/cloud/location.h"
#include <google/protobuf/util/time_util.h>
#include <iostream>
int main(int argc, char* argv[]) try {
if (argc != 3) {
std::cerr << "Usage: " << argv[0] << " project-id location-id\n";
return 1;
}
auto const location = google::cloud::Location(argv[1], argv[2]);
namespace ccai = ::google::cloud::contactcenterinsights_v1;
auto client = ccai::ContactCenterInsightsClient(
ccai::MakeContactCenterInsightsConnection());
for (auto c : client.ListConversations(location.FullName())) {
if (!c) throw std::move(c).status();
using ::google::protobuf::util::TimeUtil;
std::cout << c->name() << "\n";
std::cout << "Duration: " << TimeUtil::ToString(c->duration())
<< "; Turns: " << c->turn_count() << "\n\n";
}
return 0;
} catch (google::cloud::Status const& status) {
std::cerr << "google::cloud::Status thrown: " << status << "\n";
return 1;
}- Official documentation about the Contact Center AI Insights API service
- Reference doxygen documentation for each release of this client library
- Detailed header comments in our public
.hfiles