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[shridarpatil]

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[Atharva120818124]

I have install the app I have done all the meta developer setting, in the templets doctype Id and language code is also fetching properly but it is not working can you tell me where i am doing wrong or steps I am missing?

[shridarpatil]

It takes around 24 hours to get approved from whats app. May I know when did you create template?

[Atharva120818124]

i have created yesterday it was in review state and today it is in Active Quality Pending

[shridarpatil]

Wait until its approved

[Atharva120818124]

can you tell me that the webhook configuration is mandatory or upto token generation is sufficent?

[shridarpatil]

No webhook configuration is not mandatory

[Atharva120818124]

[Atharva120818124]

i think active status should have done the job there is not approve status in the document i guess

[shridarpatil]

change app mode from development to live

[rknroot]

I have enabled live mode, but how to get a permanent access token?
I got Temporary access token, that token will expire in 23 hours.

[Atharva120818124]

@rkr00t is your massage is sending from doctype

[rknroot]

@Atharva120818124 Nope, getting server error.
I think the problem is with the access token, If we get a permanent token problem will be solved.

[shridarpatil]

You will find it in your meta app configuration

[Atharva120818124]

i don't know how but today i am getting this error

[shridarpatil]

can you show me your template?

[Atharva120818124]

[shridarpatil]

And your notification?

[Atharva120818124]

[shridarpatil]

After changing still your getting error?

[Atharva120818124]

actually error is gone but most important message is not sending id is generating properly

[shridarpatil]

I think your talking about template creation here. There is no ID generation during message sending.

[Atharva120818124]

exactly while template creation id is generating status of that template is Active but message is no sending

[shridarpatil]

After creating the template you need to set up a notification. And based on the event you select in notification message will get triggered

[buff0k]

Firstly, I want to thank you for the amazing app and almost seamless integration experience, will note that documentation is, perhaps, over-simplified but is not meant for someone without the background knowledge required.

I have a request for discussion on the point of setting up notifications, specifically, why the need to pull the notification number from the relevant doctype? Why can't we set specific telephone number for recipient (or, ideally, list of recipient numbers) when configuring the notification, this also brings me to the logical progression of allowing you to set up multiple recipients to a specific notification.

Example deployment - When a specific doctype is saved, the option in notification should not rely on any field in the doctype but rather send separate messages to all recipients listed.

[shridarpatil]

Sending notifications for every recipient is not ideal solution not everyone wants to send notification to every recipient.

Example: A sales invoice it dose'nt make sense to send everyone in the recipient list. And also it might increase the costing as the charges are message per person.

[buff0k]

Hence why I think a comma separated list of recipients would be beneficial, i.e. you can choose only one, or multiple recipients, this can be worked around if you can specify only one recipient per notification and create separate notifications for each recipient, but that would require you to be able to set the recipient number directly in the notification and not in the referenced DocType.