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F.A.Q / Troubleshooting

If you can't find help here, don't hesitate to open an issue or a Q&A. There are several repositories under netobserv github org, but it is fine to centralize these in network-observability-operator.

Table of Contents

Q&A

Is it for OpenShift only?

No! While some features are developed primarily for OpenShift, we want to keep it on track with other / "vanilla" Kubes. For instance, there has been some work to make the console plugin run as a standalone, or the operator to manage upstream (non-OpenShift) ovn-kubernetes.

And if something is not working as hoped with your setup, you are welcome to contribute to the project ;-)

Which version of Kubernetes / OpenShift is supported?

It depends on which agent you want to use: ebpf or ipfix, and whether you want to get the OpenShift Console plugin.

How to

To run the eBPF agent

What matters is the version of the Linux kernel: 4.18 or more is supported. Earlier versions are not tested.

Other than that, there are no known restrictions on the Kubernetes version.

To use IPFIX exports

OpenShift 4.10 or above, or upstream OVN-Kubernetes, are recommended, as the operator will configure OVS for you.

For other CNIs, you need to find out if they can export IPFIX, and configure them accordingly.

To get the OpenShift Console plugin

OpenShift 4.10 or above is required.

How can I make sure everything is correctly deployed?

Make sure all pods are up and running:

# Assuming configured namespace is netobserv (default)
kubectl get pods -n netobserv

Should provide results similar to this:

NAME                                            READY   STATUS    RESTARTS   AGE
flowlogs-pipeline-5rrg2                         1/1     Running   0          43m
flowlogs-pipeline-cp2lb                         1/1     Running   0          43m
flowlogs-pipeline-hmwxd                         1/1     Running   0          43m
flowlogs-pipeline-wmx4z                         1/1     Running   0          43m
grafana-6dbddc9869-sxn62                        1/1     Running   0          31m
loki                                            1/1     Running   0          43m
netobserv-controller-manager-7487d87dc-2ltq2    2/2     Running   0          43m
netobserv-plugin-7fb8c5477b-drg2z               1/1     Running   0          43m

Results may slightly differ depending on the installation method and the FlowCollector configuration. At least you should see flowlogs-pipeline pods in a Running state.

If you use the eBPF agent, check also for pods in privileged namespace:

# Assuming configured namespace is netobserv (default)
kubectl get pods -n netobserv-privileged
NAME                         READY   STATUS    RESTARTS   AGE
netobserv-ebpf-agent-7rwtk   1/1     Running   0          7s
netobserv-ebpf-agent-c7nkv   1/1     Running   0          7s
netobserv-ebpf-agent-hbjz8   1/1     Running   0          7s
netobserv-ebpf-agent-ldj66   1/1     Running   0          7s

Finally, make sure Loki is correctly deployed, and reachable from pods via the URL defined in spec.loki.url. You can for instance check using this command:

kubectl exec $(kubectl get pod -l "app=flowlogs-pipeline" -o name)  -- curl  -G -s "`kubectl get flowcollector cluster -o=jsonpath={.spec.loki.url}`loki/api/v1/query" --data-urlencode 'query={app="netobserv-flowcollector"}' --data-urlencode 'limit=1'

It should return some json in this form:

{"status":"success","data":{"resultType":"streams","result":[...],"stats":{...}}}

Troubleshooting

Everything seems correctly deployed but there isn't any flow showing up

If using IPFIX (ie. spec.agent.type is IPFIX in FlowCollector), wait 10 minutes and check again. There is sometimes a delay, up to 10 minutes, before the flows appear. This is due to the IPFIX protocol requiring exporter and collector to exchange record template definitions as a preliminary step. The eBPF agent doesn't have such a delay.

Else, check for any suspicious error in logs, especially in the flowlogs-pipeline pods and the eBPF agent pods. You may also take a look at prometheus metrics prefixed with netobserv_: they can give you clues if flows are processed, if errors are reported, etc.

Finally, don't hesitate to open an issue.

There is no Network Traffic menu entry in OpenShift Console

Make sure your cluster version is at least OpenShift 4.10: prior versions have no (or incompatible) console plugin SDK.

Make sure that spec.consolePlugin.register is set to true (default).

If not, or if for any reason the registration seems to have failed, you can still do it manually by editing the Console Operator config:

kubectl edit console.operator.openshift.io cluster

If it's not already there, add the plugin reference:

spec:
  plugins:
  - netobserv-plugin

Ensure console pods are all in Running state using the following command:

oc get pods -n openshift-console -l app=console

If you had previously used the console with the plugin installed, you may need to restart console pods to clear cache:

oc delete pods -n openshift-console -l app=console

If the new views still don't show up, try clearing your browser cache and refreshing. Check also the netobserv-console-plugin-... pod status and logs.

kubectl get pods -n netobserv -l app=netobserv-plugin
kubectl logs -n netobserv -l app=netobserv-plugin

It is also possible that the OpenShift Console is failing to restart. There is for instance a known issue with very small clusters, causing this problem.

kubectl get pods -n openshift-console
NAME                         READY   STATUS    RESTARTS   AGE
console-65486f987c-bk6zn     1/1     Running   0          44m
console-67fd7b6f49-l5nmq     0/1     Pending   0          10m
console-67fd7b6f49-wmhp4     0/1     Pending   0          10m
downloads-5fc6cc467f-2fttx   1/1     Running   0          45m
downloads-5fc6cc467f-2gfpw   1/1     Running   0          45m

To force a restart, kill the running console pod using the following command: oc delete pods -n openshift-console -l app=console Note that this will make the console unavailable for some time

I first deployed flowcollector, and then kafka. Flowlogs-pipeline is not consuming any flow from Kafka

This is a known bug in one of flowlogs-pipeline dependencies.

Please recreate the flowlogs-pipeline pods by either killing them maunally or deleting and recreating the flow collector object.

I don't see flows from either the br-int or br-ex interfaces

br-ex and br-int are virtual bridge devices, so they operate at OSI Layer 2 (e.g. Ethernet level). The eBPF agent works at Layers 3 and 4 (IP and TCP level), so it is expected that traffic passing through br-int and br-ex is captured by the agent when it is processed by other interfaces (e.g. physical host or virtual pod interfaces).

This means that, if you restrict the agent interfaces (using the interfaces or excludeInterfaces properties) to attach only to br-int and/or br-ex, you won't be able to see any flow.