diff --git a/.github/DISCUSSION_TEMPLATE/help.yml b/.github/DISCUSSION_TEMPLATE/help.yml
new file mode 100644
index 000000000000..ddbaaca364ad
--- /dev/null
+++ b/.github/DISCUSSION_TEMPLATE/help.yml
@@ -0,0 +1,25 @@
+---
+body:
+  - type: textarea
+    attributes:
+      label: Summary
+      description: How do you need help?
+      placeholder: I need help with...
+      validations:
+        required: true
+  - type: textarea
+    attributes:
+      label: Additional information
+      description: Share your Storybook configuration (`main.js or ts`), any error messages, or relevant dependencies
+      render: js
+      validations:
+        required: false
+  - type: input
+    attributes:
+      label: Share an example
+      description: Help us debug your issue by creating a minimal reproduction. You can do this with StackBlitz by heading to [https://storybook.new](https://storybook.new)!
+    validations:
+      required: false
+  - type: markdown
+    attributes: null
+    value: Before submitting, consider adding relevant labels to your thread (e.g. 'react', 'vue', 'vite'). That makes it easier for other users to spot your request. Thanks!
diff --git a/.github/ISSUE_TEMPLATE/config.yml b/.github/ISSUE_TEMPLATE/config.yml
index 95be4a49c705..75238b19d615 100644
--- a/.github/ISSUE_TEMPLATE/config.yml
+++ b/.github/ISSUE_TEMPLATE/config.yml
@@ -3,15 +3,18 @@ contact_links:
   - name: View documentation 📚
     url: https://storybook.js.org/docs/
     about: Check out the official docs for answers to common questions.
-  - name: Feature Requests 💡
+  - name: Feature requests 💡
     url: https://github.com/storybookjs/storybook/discussions/new?category=ideas
     about: Suggest a feature idea for this project.
   - name: Open an RFC 🦄
     url: https://github.com/storybookjs/storybook/discussions/new?category=rfc
     about: Do you want to propose a more involved change to Storybook? Open an RFC (Request for Comments) to start a discussion.
-  - name: Questions & discussions 🤔
+  - name: Questions 💭
+    url: https://github.com/storybookjs/storybook/discussions/new?category=help
+    about: Need support with a Storybook problem? Open up a help request.
+  - name: Discussions 🙌
     url: https://github.com/storybookjs/storybook/discussions
-    about: Ask questions, show off your Storybook, etc. 
-  - name: Community Discord 💬
+    about: Show off your Storybook or discuss the project.
+  - name: Community Discord 🎉
     url: https://discord.gg/storybook
-    about: Community discussions, interactive support, contributor help
+    about: Meet other community members and get contributor help.