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Some time onPushCall function not calling #75

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hpsolver opened this issue Sep 17, 2022 · 6 comments
Open

Some time onPushCall function not calling #75

hpsolver opened this issue Sep 17, 2022 · 6 comments

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@hpsolver
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I have configured push notification in my app and when my app in background and socket disconnected then I’ll receiving notification but onPushCall method not calling.

@fatpo
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fatpo commented Aug 24, 2023

2023-08-24 still not working.
I can get an incoming push call, but clicking the answer button doesn't work and no callback is triggered.
However, if I click the answer button within the app, it works and I can answer the call normally.

device: IPHONE6S
IOS Version: 15.6

@Digitalcartelau
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I'm Facing the same issues. Foreground Calls work but background only works within 5 secs of the app closing.

@fatpo
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fatpo commented Aug 31, 2023

sad .... I've been talking to their tech team for quite some time now, but there's been no reply: [email protected]

@isaacakakpo1
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@fatpo This issue has been resolved. Please confirm so the issue gets closed.

@fatpo
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fatpo commented Nov 20, 2023

@isaacakakpo1 hi there, So was it fixed in version 0.1.16? I think "killing the app and not receiving incoming calls" should be a backend issue? Is it related to the IOS SDK?

@fatpo
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fatpo commented Mar 3, 2024

iOS version: 17.4
Telnyx iOS SDK version: 0.1.21

Issue: I have actually been reporting this issue for over six months now, starting from October 1, 2023. The call answering feature doesn't work when the app is minimized or killed.

If the app is killed and someone calls, it can receive push notifications, but tapping on the notification doesn't take you to the call screen.
If the app is in the foreground, it can receive incoming calls and function normally.
If the app is minimized (in the background), it cannot receive push notifications.
In summary, the call answering feature only works when the app is in the foreground.

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