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Support Cases don't get marked as closed #48

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jchrisfarris opened this issue Jun 22, 2019 · 0 comments

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jchrisfarris commented Jun 22, 2019

The default call for support cases is
response = client.describe_cases(includeResolvedCases=get_all)
where get_all is False.

Better to try and use the boto3 params afterTime & beforeTime
https://boto3.amazonaws.com/v1/documentation/api/latest/reference/services/support.html#Support.Client.describe_cases

This will avoid writing out new objects to S3 every pass if the ticket hasn't been updated.

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