Video cannot be loaded

[GammaPi]

Video I upload cannot be played on tusky。
1.upload a video
2.open it in browser and play it (it can be played)
3.open tusky and play it (infinite loading, but if you download the video you can view it)

---

• Tusky Version:7.1
• Android Version:9.0
• Android Device:Huawei Honor V20
• Mastodon instance (if applicable):2.8.4

[GammaPi]

Video upload and preview is normal~

[y6nH]

I often get unplayable videos on Tusky. I understand that maybe my device doesn't have the codecs, but the problem is that the video player looks like this:

... and pressing the unmarked button does nothing: there's no way to get out of this screen except by killing the app.

This is on an old-ish Samsung phone.

[JohnySeven]

Same here, Samsung Galaxy Note S10 Lite Android 12. I see it's old issue.

[venthewolf]

Have the same behavior on my OnePlus 9 pro.
Running the latest beta version

[baldand]

Similar error here. No videos can be played.
Tusky v20.0
Samsung A70, Android 11.
Downloading a video allows it to be played with system video player.

[Tarmil]

I've never managed to play a single video in Tusky; I always get the same pop-up as @y6nH. I can press the button to exit it though.

Tusky 20.0, Pixel 7 Pro, Android 13.

[sequent5]

same playback error on Samsung Galaxy S10

[Xavienth]

Same error. Gifs seem to work but never videos. I can exit the dialogue but only by hitting OK, never the system back button. This issue has annoyed me ever since i installed the app in November.

Tusky 20.0 Samsung Galaxy A50 Android 11

[nikclayton]

Can you report which server you're seeing this problem on?

We discovered an issue in video playback if the video is coming from a GoToSocial server, superseriousbusiness/gotosocial#1342

[sequent5]

Can you report which server you're seeing this problem on?

We discovered an issue in video playback if the video is coming from a GoToSocial server, superseriousbusiness/gotosocial#1342

For my case, I use a self-hosting mastodon server in my homelab.

[tsmethurst]

In GtS the issue was Range header not being handled correctly when included in requests from Tusky.

If you're self-hosting, might be worth checking your reverse proxy is handling Range properly and not throwing the header away or anything like that.

[sequent5]

In GtS the issue was Range header not being handled correctly when included in requests from Tusky.

If you're self-hosting, might be worth checking your reverse proxy is handling Range properly and not throwing the header away or anything like that.

You are right, add a header "proxy_force_ranges on" will solve my android video playback problem, thanks you.
I found the solution in this topic: mastodon/mastodon#15872, I copy nginx config here:
location @Proxy {
...
proxy_pass http://backend;
proxy_buffering on;
proxy_redirect off;
proxy_http_version 1.1;
proxy_force_ranges on;
proxy_set_header Upgrade $http_upgrade;
proxy_set_header Connection $connection_upgrade;
...
}

[nikclayton]

Note to self: this can probably be detected by Tusky, and a warning can be shown, see https://developer.mozilla.org/en-US/docs/Web/HTTP/Range_requests#checking_if_a_server_supports_partial_requests