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Message-Queues.md

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Message sorting

  • Inbox - oldest to newest by Received date
  • Sent - newest to oldest by Sent date
  • Completed - newest to oldest by Completed date

Unread messages

  • Messages are considered “read” when the user clicks on the item into the Message Detail page from their My Messages inbox

Icon in Header

  • Displays when unread items are present in the My Messages Inbox
  • Displays number of unread items in My Messages Inbox
  • Is hidden when no unread items are present in My Messages Inbox

My Messages Inbox

  • Displays closed envelope icon on unread message
  • Message subject line text is displayed in bold
  • Total message count is displayed in Inbox tab label (i.e. Inbox (3))

Section Messages Inbox

  • Section Messages inbox does not indicate unread messages with an icon
  • Total messages in Inbox is displayed in Inbox tab label = Inbox(#)

Sent messages

  • Sent messages are visible in the Sent box for 7 days

Completed messages

Completed

  • displays the date/time the message was completed
  • messages sorted newest to oldest by date/time completed

Last Message

  • Displays Subject Line link and message from most recent message in this thread (the last message before the message thread was completed)
  • On click of Subject Link link, navigate to Message Detail screen

Comment

  • Displays text from "Add Comment" field (if applicable)

Judge/Chambers Dashboard

  • Displays closed envelope icon on unread message
  • Message subject line text is displayed in bold

Message icons

  • If Unread - Bold with blue envelope icon