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CHANGELOG-1.0.md

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CHANGELOG for 1.0.x

This changelog references any relevant changes introduced in 1.0 minor versions.

  • 1.0.17 (2021-10-27)

    • Misc. Updates:

      • Compatibility with PHP 8.
      • Updated error pages design and added links.
      • Saved reply search option added with default focus on search bar to save clicks.
      • Added yellow background for note on ticket reply box.
      • Layout updates on ticket view for scroller and search dropdown.
      • Cache clear button added on dashboard so that user can clear cache of project without running command using CMD.
      • Ticket conversion issue during mailbox refresh command so now user will able to see error on CMD if any error.
      • Added route for dubugging ticket creation issue using email.
      • All Attachment remove from it's physical path as well if we delete any ticket or profile etc.
      • Ticket Transfer functionality added if removing a agent all tickets will assigned to another agent using workflow.
      • Added some default workflow and email templates for collaborators.
      • Updated "last update" filter on customer ticket listing.

    • Bug Fixes:

      • Issue #492: agent password creation redirects to customer login page.
      • Issue #488: Better managment of email fetching in case of errors.
      • Issue #485: Crontab.
      • Issue #484: No puedo enviar ni recibir correos
      • Issue #483: Get laravel 8 Uvdesk
      • Issue #480: Improve 404 page enhancement.
      • Issue #476: Fix the default email template to customer when ticket is created.
      • Issue #475: Error when downloading attachment from customer side
      • Issue #474: Add an option to not rename attachments.
      • Issue #472: Login Button backend shows no reaktion.
      • Issue #465: Sort ticket by latest updated.
      • Issue #466: Loading issue of Tickets which have more Text messages.
      • Issue #464: Line breaks are not or not nicely displayed.
      • Issue #462: Error Create Ticket.
      • Issue #461: swiftmailer.yaml
      • Issue #459: Disable cloudflare CDN for static contents.
      • Issue #457: swift error.
      • Issue #455: Move the HelpDesk string to the custom field.
      • Issue #454: Can not install UVdesk after install of Composer 2.x.
      • Issue #452: error deleting ticket permanently.
      • Issue #452: User login error message not translated.

  • 1.0.16 (2021-08-23)

    • Misc. Updates:

      • Kudos feature added for UVdesk opensource. https://support.uvdesk.com/es/blog/uvdesk-what-is-kudos
      • Added a new option for mailbox setting that Email should be deleted from inbox after fetch and converted into ticket if user select that checkbox.
      • Added password encryption for Swift mailer and Mailbox.
      • Corrected and added timestamp setting for agent and customer both.
      • Collaborator replies adding to the ticket thread.
      • Flash Message with a warning if swift mailer is not setup or working with ticket create process.
      • Profile picture remove option added for customer and agent both.
      • Reply to CC and BCC users from customer panel if added.
      • Fixed multiple security issues with opensource.
      • Added multiple missing translation in files.

    • Bug Fixes:

      • Issue #423: Status of the ticket not transalted in customer ticket list.
      • Issue #428: Attachment and Logo Issue - Web Installer Public Folder Issue.
      • Issue #435: Newer TLDs are considered invalid.
      • Issue #437: can’t upload logo after updating to 1.0.14.
      • Issue #438: Unable to finish installation - Error during load/superuser.
      • Issue #439: Update jQuery and Underscore.js
      • Issue #433: Email should be deleted from mailbox after fetch.
      • Issue #429: Invalid type for path "uvdesk_mailbox.mailboxes.Support.imap_server.password". Expected scalar, but got object.
      • Issue #417: Potential Security vulnerability.
      • Issue #401: Need to implement a workflow that alert if any issue with sending email occurs.
      • Issue #382: Improve new user experience: install and setup.
      • Issue #410: Unable to create super user during installation.
      • Issue #375: [Feature request] support extensions.
      • Issue #372: Option to remove emails from mailbox after they are fetched.
      • Issue #340: Option for operator and for the customer to remove the profile picture.
      • Issue #326: Issue with translations on visitor and operator side.
      • Issue #279: Add possibility to delete emails when is added to the ticket.
      • Issue #350: Users avatar not delted from the server
      • Issue #276: Issues wth swiftmailer password if contains specials characters. Also save password not encrypted seems not good for security.

  • 1.0.15 (2021-08-21)

    • Misc. Updates:

      • Kudos feature added for UVdesk opensource. https://support.uvdesk.com/es/blog/uvdesk-what-is-kudos
      • Added a new option for mailbox setting that Email should be deleted from inbox after fetch and converted into ticket if user select that checkbox.
      • Added password encryption for Swift mailer and Mailbox.
      • Corrected and added timestamp setting for agent and customer both.
      • Collaborator replies adding to the ticket thread.
      • Flash Message with a warning if swift mailer is not setup or working with ticket create process.
      • Profile picture remove option added for customer and agent both.
      • Reply to CC and BCC users from customer panel if added.
      • Fixed multiple security issues with opensource.
      • Added multiple missing translation in files.

    • Bug Fixes:

      • Issue #423: Status of the ticket not transalted in customer ticket list.
      • Issue #428: Attachment and Logo Issue - Web Installer Public Folder Issue.
      • Issue #435: Newer TLDs are considered invalid.
      • Issue #437: can’t upload logo after updating to 1.0.14.
      • Issue #438: Unable to finish installation - Error during load/superuser.
      • Issue #439: Update jQuery and Underscore.js
      • Issue #433: Email should be deleted from mailbox after fetch.
      • Issue #429: Invalid type for path "uvdesk_mailbox.mailboxes.Support.imap_server.password". Expected scalar, but got object.
      • Issue #417: Potential Security vulnerability.
      • Issue #401: Need to implement a workflow that alert if any issue with sending email occurs.
      • Issue #382: Improve new user experience: install and setup.
      • Issue #410: Unable to create super user during installation.
      • Issue #375: [Feature request] support extensions.
      • Issue #372: Option to remove emails from mailbox after they are fetched.
      • Issue #340: Option for operator and for the customer to remove the profile picture.
      • Issue #326: Issue with translations on visitor and operator side.
      • Issue #279: Add possibility to delete emails when is added to the ticket.
      • Issue #350: Users avatar not delted from the server
      • Issue #276: Issues wth swiftmailer password if contains specials characters. Also save password not encrypted seems not good for security.

  • 1.0.14 (2021-06-19)

    • Misc. Updates:

    • Bug Fixes:

      • Issue #404: UVdesk getting frequently logged out when clicking on links.
      • Issue #405: Redirect users to login page after email validation
      • Issue #406: Is there a way I could hid the menu links and dashboard links.
      • Issue #407: Ticket forwarding option forward the entire thread.
      • Issue #408: duplicate key on ../translation/messages.ar.yml file.
      • Issue #409: Emails not retrieving.
      • Issue #411: error when updating composer inside latest version.
      • Issue #412: i have installed uvdesk open source and i have configured mailbox, email settings and swift mailer but the customer is not able to receive a mail when replied to a ticket ?
      • Issue #415: remove debugger from the installation wizard.

  • 1.0.13 (2021-04-02)

    • Misc. Updates:

      • Last reply option added on ticket list to check when last time reply added on ticket.
      • reCAPTCHA setting option added on admin panel with profile section now admin can set recaptcha credentails on admin panel and can enable it.
      • Disabled old dates for datapicker in broadcast section.
      • Strong password added (for security purpose) for all places from where user create and update password.
      • Current version updated in dashboard in footer so that user have idea which version he is using currently.
      • Added some more option on admin/agent side when reply to a ticket i.e hyperlink, Spellcheck, adding a image by a external link, source code and differnt style formats option added into editor.
      • Iframe support in editor for adding Youtube link etc In article section(knowledgebase).
      • Fancy style added for Blockquote https://prnt.sc/xle8c4
      • New auto fixtures added for workflow so user don't need to add workflow for the same.
      • Added CC option for initial thread on ticket https://prnt.sc/1118g8e.
      • Added option for automatically label assign to ticket from workflow.
      • All latest version links updated for jquery, backbone and underscore js.
      • Time format added for customer panel on profile section.
      • Customer redirection after ticket create from customer panel - If customer is log in then will redirect to ticket listing if not then will redirect to knowledgebase.
      • Time format and time zone will automatically assign to customer and agent now which is set in admin side branding page.
      • Added New polish translation file(pl).

    • Bug Fixes:

      • All controller code updates as according to symfony version(4.3) and maximum deprication messages removed from project.
      • Docker Fixes (FROM ubuntu:latest to FROM ubuntu:18.04 in Dockerfile)
      • Docker composer version updated.
      • Mail to customer in case of ticket status update mailing issue fixed.
      • Email regix updated for swiftmailer as from front end it is only allowing .com/.in etc not any other custom emails like .support
      • tr and it Translation files updates.
      • Branding custom css and js as duplicate issue resolved.
      • Issue with Locale in mail if ticket created using email was not correct and has been fixed now.
      • Groups and Teams Remove issue fixed for saved replies.
      • Collaborator ticket view issue on customer panel (not able to see tickets) resolved.
      • My tickets tab issue for agents as agent only see the ticket assigned to admin only not their own ticket assigned to him Resolved.
      • Email Receiving issue when assign a ticket to agent resolved.
      • Updated addPart for plain text in mail send function as in some cases email send was not working.
      • Translation update for reset password page.
      • Method change to getOneOrNullResult for mail to agent action.
      • Mail to CC and BCC users without ticket link as they are not really the customer and can not login into customer panel.
      • Forwording and Auto forwording emails conversion issue resolved.
      • Pagination issue on ticket listing on customer panel also for tag on admin panel resolved.
      • Mailbox ticket create issue if Email send on capitalize email Id.
      • Email trailing issue on ticket reply if agent and customer both reply on ticket using email id resolved.
      • Seachbar component on dashoard based on permission issue fixed now.
      • Deleting the trash ticket issue has been fixed.
      • Issue with prod mode when clearing the cache resovled.
      • Saved reply disapper issue for agent if agent update anything Issue has been fixed now.
      • Article and Category createdAt filter issue has been fixed now.
      • Disabled user account and when user try to login then correct message for account disablity.
      • Panel sidebar active status issue fixed.

  • 1.0.12 (2020-07-27)

    • Misc. Updates:

      • Added Mailbox filtering in ticket list. Now tickets can be filter according with different Mailboxes.
      • Ticket type sorted alphabatically for ticket creation form and other places.
      • Translation file updates for different languages.
      • Updates in all dependent bundles.

    • Bug Fixes:

      • Issue #292: Error during install: Table 'helpdesk.uv_support_role' doesn't exist.
      • Issue #290: The cogs keep spinning!.
      • Issue #284: Issues with Italian translations.
      • Issue #275: need to add ar translation for the admin login page.
      • Issue #273: duplicate key on ../translation/messages.ar.yml file.
      • Issue #269: Failed to connect to DB if DB port other then 3306.
      • Issue #269: Dockerfile obsolete.
      • Issue #267: Variable "user_service" does not exist.

  • 1.0.11 (2020-05-27)

    • Misc. Updates:

      • Dependedent bundles updates and issue fixes.
      • Ticket duplicate issue in conversation removed.

    • Bug Fixes:

      • Issue #257: Installation never finish.
      • Issue #259: /wizard/xhr/load/super-user error 500.
      • Issue #261: Cannot create API Access Token.
      • Issue #262: first new rule in workflow and email sending stopped working.
      • Issue #263: composer update caused uvdesk broken.
      • Issue #265: When the setup wizard mode on...

  • 1.0.10 (2020-04-17)

    • Misc. Updates:

      • Added missing translation words for french.
      • Change processing function and removed unnecessary code for speed up.
      • Dependedent bundles updates for speed up project.

    • Bug Fixes:

      • Issue #255: Unable to install the App (Database Url malformed).
      • Issue #256: Failed to exec 'php bin/console uvdesk:configure-helpdesk' on Ubuntu PHP 7.4.
      • Resolved speed issue with previous version.

  • 1.0.9 (2020-03-17)

    • Misc. Updates:
      • Added Missing translation for different languages.
      • Installer miner changes.
    • Bug Fixes:
      • Issue #252: Locale code from uvdesk.yaml file gets removed when update email settings.
      • Issue #253: Translation while search any keywords in dashboard.
      • Issue #254: Deleted Tickets Reappearing after uvdesk:referesh.

  • 1.0.8 (2020-02-12)

    • Features
      • Translation Support (Multilingual).
    • Misc. Changes:
      • .htaccess mode rewrite condition changes(For API Bundle).
    • Issue #247: Translator
    • Issue #246: UVDesk hangs trying to create Customer / Agent / Team / Group.
    • Issue #242: Database migration gets failed if automatically created db in production environment.
    • Issue #242: Language Spanish.

  • 1.0.7 (2020-01-27)

    • Misc. Changes:

      • .htaccess mode rewrite condition changes.
      • Web Installer design changes.
      • Dependent packages updates.

    • Issue #238: Showing older version in web-installer

  • 1.0.6 (2020-01-06)

    • Misc. Changes:
      • Web Installer design changes.

  • 1.0.5 (2019-11-15)

    • Issue #226: Missing icon for internal server error page
    • Misc. Changes:
      • Installation wizard (web & cli) now allows users to automaticatlly create a database if it doesn't exist

  • 1.0.4 (2019-10-31)

    • Issue #137: Dockerize application for easy installation
    • Feature: Easily dockerize your helpdesk project to deploy it from within a container
    • Misc. Changes:
      • Updated README.md and included instructions to deploying the project from within a docker conatiner

  • 1.0.3 (2019-10-23)

    • Misc. Changes:
      • Updated web installer for better error reporting
      • Updated README.md with link to the official gitter chat for the community project

  • 1.0.1 (2019-10-15)

    • Issue #209: User's session out will redirect to 404 error page
    • Misc. Changes:
      • Updated dependent packages to latest stable release

  • 1.0.0 (Released on 2019-10-09)

    • Issue #163: Swift mailer and Email settings configuration for outlook not working (raised by alexanderoitx)
    • Issue #135: MAMP not working as 127.0.0.1 but works as localhost (raised by vaishaliwebkul)
    • Issue #205: Wizard check-requirements rendering errors (raised by piyushwebkul)
    • Issue #171: Welcome ticket must be there on ticket panel (raised by vaishaliwebkul)
    • Issue #154: Multiple error message (raised by avneesh-webkul)
    • Issue #94: Agent unable to view ticket which are assigned to the group (raised by vaishaliwebkul)
    • Issue #97: All the errors user get are in developer mode so please convert them in production mode (raised by vaishaliwebkul)
    • Issue #175: Stuck at step 4/5 while configuration (raised by vaishaliwebkul)
    • Issue #134: Request Feature : hit on setup page without accessing project's public folder on browser (raised by vaishaliwebkul)
    • Issue #193: Unable to run via Composer: (raised by alexsdesign)
    • Issue #196: resetting password for super user update credentials link redirection to home page (raised by smallBiz)
    • Issue #201: Redis server went away when installing (raised by KlaasT)
    • Issue #206: No show Page Navigation (raised by sbonzanni)
    • Issue #203: Production Environment Http Error pages (raised by piyushwebkul)
    • Issue #183: Installer updated. (raised by piyushwebkul)
    • Issue #145: Permission denied error while Configuration (raised by vaishaliwebkul)
    • Issue #207: Translation Added (raised by anmol107)
    • Issue #122: MIME type guessers issue while adding attachments for WAMP stack (raised by vaishaliwebkul)
    • Issue #187: Reset database configuration issue from web installer (raised by vaishaliwebkul)
    • Issue #200: Created issue templates (raised by prashant-webkul)
    • Issue #197: Installation Wizard not proceeding further configuration-database step, after pressing the cancel button. (raised by piyushwebkul)
    • Issue #123: Memory size issue occur while create project using composer command (raised by vaishaliwebkul)
    • Issue #96: Session out error shows instead of redirect to user at login panel (raised by vaishaliwebkul)
    • Issue #164: Feature to set default timezone (raised by vaishaliwebkul)
    • Issue #167: can't clone repo due to memory issue (raised by tzak902)
    • Issue #168: can't set password for agent (raised by tzak902)
    • Issue #169: Forgot password will reset the old password immediately (raised by tzak902)
    • Issue #190: An error occured while loading the web debug tool bar (raised by vaishaliwebkul)
    • Issue #192: .htaccess mod_rewrite "No input file specified." (raised by VahanPWNS)
    • Issue #149: Cannot save article (raised by kzsfluxus)
    • Issue #101: Show meaningful warning messages with all of the mandatory input fields (raised by vaishaliwebkul)
    • Issue #182: Added a redirection route post Installation (raised by piyushwebkul)
    • Issue #181: some changes for files (raised by piyushwebkul)
    • Issue #136: Design Issue while resizing menu icon present at dashboard (raised by vaishaliwebkul)
    • Issue #176: Call to a member function getPartialDetails() on null when create ticket (raised by vaishaliwebkul)
    • Issue #180: 0.1 (raised by piyushwebkul)
    • Issue #146: Case sensitive route found for site_URL (raised by vaishaliwebkul)
    • Issue #179: UVdesk banner logo link redirects to 404 page in prod mode (raised by vaishaliwebkul)
    • Issue #172: Ticket type description data fetch in drop down list instead code (raised by vaishaliwebkul)
    • Issue #178: entity compatibility related update (raised by shubhwebkul)
    • Issue #177: Configuration Failed at 4/5 step (raised by vaishaliwebkul)
    • Issue #104: Search bar is hidden back to left menu bar (raised by vaishaliwebkul)
    • Issue #165: Collaborator unable to view ticket (raised by vaishaliwebkul)
    • Issue #174: maker bundle update (raised by piyushwebkul)
    • Issue #162: Mailbox refresh issue (raised by rakesh10933)
    • Issue #155: Server Requirements (raised by kvnsmn)
    • Issue #170: ticket view issue (raised by vaishaliwebkul)
    • Issue #166: Profiler Added (raised by papnoisanjeev)
    • Issue #150: Permission error when add attachment (raised by vaishaliwebkul)
    • Issue #157: No Route found exception (raised by vaishaliwebkul)
    • Issue #159: Link is not clickable for missing extension (raised by vaishaliwebkul)
    • Issue #138: Update README.md file by adding mailbox component bundle (raised by vaishaliwebkul)
    • Issue #148: Transport needed for smtp server (raised by vaishaliwebkul)
    • Issue #141: If already setup uvdesk , it again redirect us to web installer when open /public directory (raised by vaishaliwebkul)
    • Issue #158: community-skeleton issue-154 (raised by kumarSaurabh27)
    • Issue #152: Update README.md (raised by vaishaliwebkul)
    • Issue #160: Error : Mailbox-refresh command not execute on CentOS 7 (raised by vaishaliwebkul)
    • Issue #161: Community Edition Installation Issue (raised by alexanderoitx)
    • Issue #151: ERROR: There are extensions that haven't been installed or are currently disabled (raised by faraimupfuti)
    • Issue #153: Is the public folder required after uvdesk install ? (raised by iGitnow)
    • Issue #156: UVdesk Admin Panel Login issue. (raised by rakesh10933)
    • Issue #144: Signature is not getting updated on the ticket (raised by Himaniwebkul)
    • Issue #133: Open wizard when project root is accessed & installer icons update (raised by shubhwebkul)
    • Issue #116: Redirecting route from installer to knowledgebase panel (disable web-installer) (raised by shubhwebkul)
    • Issue #143: Error on install (raised by eyedocs)
    • Issue #142: Rewrite rule with ISS (raised by mills217)
    • Issue #139: tttttuuuuu (raised by deadmaster566)
    • Issue #91: Incorrect ticket status count's at agent panel (raised by vaishaliwebkul)
    • Issue #107: Broadcast Message timer UI has Inconsistent style (raised by vaishaliwebkul)
    • Issue #111: Attachment issue when customer is sending attachment in reply (raised by UVvidu)
    • Issue #129: Request Feature: Pre Installation extension description on web installer (raised by vaishaliwebkul)
    • Issue #132: Website prefix value set for member/customer panel are same using command line (raised by vaishaliwebkul)
    • Issue #128: Check Design of web installer (raised by vaishaliwebkul)
    • Issue #131: Website prefix default value not set on command line (raised by vaishaliwebkul)
    • Issue #127: Extension list in web installer and resolved issues (raised by shubhwebkul)
    • Issue #126: Request Feature : to add website prefix functionality using command (raised by vaishaliwebkul)
    • Issue #118: Zip file for all version of php not updated with current live code (raised by vaishaliwebkul)
    • Issue #125: Issue during installation of project using composer (raised by vaishaliwebkul)
    • Issue #48: Vulnerability found in all email type input fields (raised by vaishaliwebkul)
    • Issue #110: Zip 7.2 is not getting migrated with the database after [Step 5/5] (raised by UVvidu)
    • Issue #102: UI issue when window resolution is minimize (raised by vaishaliwebkul)
    • Issue #124: Remove non unique select type element from the swiftmailer (raised by vaishaliwebkul)
    • Issue #121: Code refactoring (raised by shubhwebkul)
    • Issue #119: No Route found from web installer to agent and knowledgebase panel for zip file (raised by vaishaliwebkul)
    • Issue #120: Back button for navigation purpose to the previous step in web installer (raised by shubhwebkul)
    • Issue #112: Attachment issue when agent is attaching image in reply (raised by UVvidu)
    • Issue #113: No check box for account status active part in Agent creation panel (raised by UVvidu)
    • Issue #114: No check box to choose group in Agent creation part (raised by UVvidu)
    • Issue #115: No check box in permission - in agent creation section (raised by UVvidu)
    • Issue #117: Installer version update (raised by shubhwebkul)
    • Issue #109: issue of redirection to member login and knowledgebase (raised by shubhwebkul)
    • Issue #59: Email template :- Placeholder should be update according to selected templated, also design issue is there in placeholder (raised by vaishaliwebkul)
    • Issue #108: URL change in wizards.js (raised by papnoisanjeev)
    • Issue #75: For the document (.pdf, .doc, .xls) attach with ticket reply icon is missing (raised by vaishaliwebkul)
    • Issue #105: All type of files will open to select while User profile image insert (support only PNG/JPG) format (raised by vaishaliwebkul)
    • Issue #27: Check the message body which contain unnecessary description attach with reply in ticket (raised by vaishaliwebkul)
    • Issue #68: Company logo is not showing on email which was set in email template (raised by vaishaliwebkul)
    • Issue #82: Customer reply to ticket by adding text effects like (Bold,Italic) then changes not get reflect (raised by vaishaliwebkul)
    • Issue #98: Design end issue for every view when adjust resolution in window (raised by vaishaliwebkul)
    • Issue #77: Sorting based on (ticket id,customer name etc) to ticket list not sorting ticket list as selected option (raised by vaishaliwebkul)
    • Issue #79: When save super admin credentials their must be a option of first name and last name field as mandatory (raised by vaishaliwebkul)
    • Issue #63: Tickets which are assign to particular label ,when open that label :- not contain actual no of tickets (raised by vaishaliwebkul)
    • Issue #49: Unable to view customer and agent list at admin panel due to Full Group Join By Clause (raised by vaishaliwebkul)
    • Issue #88: Filter tickets by saved replies showing wrong ticket status (raised by vaishaliwebkul)
    • Issue #99: Only for single ticket pagination shows at agent panel (raised by vaishaliwebkul)
    • Issue #100: web installer next step by just hitting enter (raised by shubhwebkul)
    • Issue #76: If don't have required PHP extension still Web installer working for further steps (raised by vaishaliwebkul)
    • Issue #93: At agent panel, option available in ticket list mass action should show by assigned permission to that agent (raised by vaishaliwebkul)
    • Issue #80: Customer reply to ticket by email then thread content mismatch (raised by vaishaliwebkul)
    • Issue #85: Provided admin panel and knowledgebase link at setup page should open with new tab (raised by vaishaliwebkul)
    • Issue #62: If customer has more than one ticket ,still with ticket detail it's showing that customer has only 0 more ticket (raised by vaishaliwebkul)
    • Issue #58: When customer reply to their previous ticket using mail then ticket isn't open at admin panel (raised by vaishaliwebkul)
    • Issue #66: Need to remove footer from email templates (raised by vaishaliwebkul)
    • Issue #84: Unable to unassigned team/group from the ticket (raised by vaishaliwebkul)
    • Issue #55: No document/image found when customer create ticket by attaching documents via mail (raised by vaishaliwebkul)
    • Issue #90: Attachment issue (raised by Himaniwebkul)
    • Issue #22: Search bar for article given at customer panel not response (raised by vaishaliwebkul)
    • Issue #69: User unable to open ticket link attached with body of email template on their mail id (raised by vaishaliwebkul)
    • Issue #56: New customer not receive account activation mail when customer created (raised by vaishaliwebkul)
    • Issue #54: Set default image shown at knowledgebase front (raised by vaishaliwebkul)
    • Issue #92: Unable to remove assigned collaborator to ticket from the customer panel (raised by vaishaliwebkul)
    • Issue #95: Fixed issues and prefixes update (raised by shubhwebkul)
    • Issue #78: Admin name is missing when select forward a ticket to - > agent (raised by vaishaliwebkul)
    • Issue #24: Need warning message while Configure a database if any detail found invalid (raised by vaishaliwebkul)
    • Issue #60: At branding, there is color picker window missing to select colors (raised by vaishaliwebkul)
    • Issue #81: In workflow if select condition as "agent is equal to" ,unable to fetch agent list (raised by vaishaliwebkul)
    • Issue #83: Agent list missing from workflow when select option as transfer ticket (raised by vaishaliwebkul)
    • Issue #87: Spell error at warning message shown with naming field of email template (raised by vaishaliwebkul)
    • Issue #89: Agent Reset password page don't have validations (raised by vaishaliwebkul)
    • Issue #21: Back window is visible when success notification popup comes at customer panel (raised by vaishaliwebkul)
    • Issue #36: email address and password fields show warning before written anything while save super admin credentials (raised by vaishaliwebkul)
    • Issue #43: Validation not apply correctly on database configuration page (raised by vaishaliwebkul)
    • Issue #46: Mails are not received by customer by any reply is added to their ticket (raised by vaishaliwebkul)
    • Issue #52: Reply to ticket from admin panel by attaching zip file, then files not get found (raised by vaishaliwebkul)
    • Issue #50: Mails aren't fetch as ticket at admin end after configure a mailbox (raised by vaishaliwebkul)
    • Issue #45: Saved Replies message body is saved blank (raised by vaishaliwebkul)
    • Issue #37: At the part of Website Configuration, add some restrictions when add Prefix value for member/customer panel (raised by vaishaliwebkul)
    • Issue #72: Agent/Customer Forget Password mail not received When user forget password (raised by vaishaliwebkul)
    • Issue #74: Workflow :- When apply action as "mail to agent" then option to select agent are missing (raised by vaishaliwebkul)
    • Issue #25: When save super admin account, specify the minimum password length (raised by vaishaliwebkul)
    • Issue #7: Show warning if configure database with non-exist Database, or username/password (raised by vaishaliwebkul)
    • Issue #8: Check Image Validation at agent/customer profile (raised by vaishaliwebkul)
    • Issue #73: Ticket Generate Success Mail For Customer not Received (raised by vaishaliwebkul)
    • Issue #65: Customer not receive any attachment on their mail id when agent reply from admin panel by attaching documents (raised by vaishaliwebkul)
    • Issue #61: Tickets which are deleted not move into trashed (raised by vaishaliwebkul)
    • Issue #86: Unable to unassign team from the ticket in which specific team was already assigned (raised by vaishaliwebkul)
    • Issue #71: web installer events update (raised by shubhwebkul)
    • Issue #70: Notice Template for option in predefined email templates which are need to be selected by default (raised by vaishaliwebkul)
    • Issue #67: Need to disable Kudos from the custome panel (raised by vaishaliwebkul)
    • Issue #51: Attached task option need to be removed from ticket list (raised by vaishaliwebkul)
    • Issue #53: When ticket is created by attaching single zip file-- no single zip found with ticket (raised by vaishaliwebkul)
    • Issue #57: Website configuration details get saved without installing database tables (raised by vaishaliwebkul)
    • Issue #64: web installer bug fixes (raised by shubhwebkul)
    • Issue #15: All the ticket's detail can be view by agent(even that ticket not assigned to related agent) (raised by vaishaliwebkul)
    • Issue #16: User get put in CC/BCC mail not added to the ticket reply (raised by vaishaliwebkul)
    • Issue #26: File directory not found ,when get to download zip files attached with ticket reply (raised by vaishaliwebkul)
    • Issue #30: At customer panel some of the icon image are missing (raised by vaishaliwebkul)
    • Issue #47: When click to add new email template get error (raised by vaishaliwebkul)
    • Issue #44: Code standard updations (raised by shubhwebkul)
    • Issue #33: XSS script running while update customer name with ticket list detail (raised by vaishaliwebkul)
    • Issue #41: vulnerability issue at tags fields (raised by vaishaliwebkul)
    • Issue #38: Dashboard search bar option when search by starting letter's ' T ' (raised by vaishaliwebkul)
    • Issue #39: While searching for categories by dashboard search bar, and click on that category , it will redirect to wrong page (raised by vaishaliwebkul)
    • Issue #42: How will member login to their panel, if they are at knowledgebase?? (raised by vaishaliwebkul)
    • Issue #40: Resolved Git issues (raised by shubhwebkul)
    • Issue #34: Website prefixes (raised by shubhwebkul)
    • Issue #10: Check by click on ticket thread id which shows with ticket detail (raised by vaishaliwebkul)
    • Issue #18: Check ticket list view when click checkbox to get select all the tickets (raised by vaishaliwebkul)
    • Issue #20: Update notification message when edit ticket type (raised by vaishaliwebkul)
    • Issue #11: Customer Information aren't get update by viewing ticket detail (raised by vaishaliwebkul)
    • Issue #6: Super admin credentials saved blank while setup DB (raised by vaishaliwebkul)
    • Issue #19: No warning shows when create duplicate ticket type (raised by vaishaliwebkul)
    • Issue #9: Prepared Response section missing while applying to ticket (raised by vaishaliwebkul)
    • Issue #28: Ticket list link is not working (raised by vaishaliwebkul)
    • Issue #29: While creating a project, Getting Exception as Class 'Composer\EventDispatcher\ScriptExecutionException' not found (raised by vaishaliwebkul)
    • Issue #31: Getting error while add saved replies (raised by vaishaliwebkul)
    • Issue #32: Unable to delete saved replies (raised by vaishaliwebkul)
    • Issue #35: Update README.md (raised by UVvidu)
    • Issue #17: Website-Configuration (raised by shubhwebkul)
    • Issue #13: Found Error while create ticket,edit workflow, update admin profile (raised by vaishaliwebkul)
    • Issue #23: Unable to run my newly created project and get authentication error (raised by vaishaliwebkul)
    • Issue #12: some of the links not work in README.md file (raised by vaishaliwebkul)
    • Issue #14: Setup design (raised by shubhwebkul)
    • Issue #5: Website-Configuration and Generator (raised by shubhwebkul)
    • Issue #4: webpack setup (raised by shubhwebkul)
    • Issue #3: Loader, Slider, Mailbox (raised by shubhwebkul)
    • Issue #2: Misc. fixes in branch 0.2 (raised by akshaywebkul)
    • Issue #1: Web Installer Support (raised by akshaywebkul)
    • Feature: Add/Remove/Create third party packages for further functionalities (bundled with uvdesk/extension-framework)
    • Feature: Easily configure and manage your support panel for customer convenience (bundled with uvdesk/support-center-bundle)
    • Feature: Automate responses to events with workflows and prepared responses (bundled with uvdesk/automation-bundle)
    • Feature: Pipe your emails from different sources into your helpdesk as tickets (bundled with uvdesk/mailbox-component)
    • Feature: Easily configure and manage your users (agents & customers), tickets, and helpdesk settings (bundled with uvdesk/core-framework)
    • Feature: Automate bundle configurations during installation via composer using the uvdesk/composer-plugin
    • Feature: Setup your helpdesk project from the browser using the Web Installer Wizard
    • Feature: Setup your helpdesk project from CLI using the Console Wizard