Installation Directories

Chrome directory

Windows

• Production: %APPDATA%\Wire
• Internal: %APPDATA%\WireInternal

macOS

• Production: ~/Library/Containers/com.wearezeta.zclient.mac/Data/Library/Application Support/Wire/
• Internal: ~/Library/Application Support/WireInternal/

EXE files

• Production: %LocalAppData%\wire\app-3.2.2860\Wire.exe

Logfiles

Windows

• Production: %APPDATA%\Wire\logs\
• Internal: %APPDATA%\WireInternal\logs\

Windows Error logs

When the whole app crashed, it obviously can not write errors into log files, but Windows itself is tracking the crash. On Windows 7 you see a dialog, but on Windows 8.1 and 10 you need to check the computer management console for the error. Do the following steps:

1. Try "compmgmt.msc" in the search box of Windows task bar to open the Computer Management
2. Go to System Tools | Event Viewer | Windows Logs
3. Open Application item (it will take some time because it is collecting the logs)
4. You can search for "Errors" or you can clean the log and make the app crash again

macOS

• Production: ~/Library/Containers/com.wearezeta.zclient.mac/Data/Library/Application Support/Wire/logs/
• Internal: ~/Library/Application Support/WireInternal/logs/

Linux

• Production: ~/.config/Wire/logs/
• Internal: ~/.config/WireInternal/logs/

App Settings

Settings for the size of the Wire app window and its position on the screen are stored in:

Windows

• Production: %APPDATA%\Wire\init.json
• Internal: %APPDATA%\WireInternal\init.json