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Skip adding preflow on transfers #6726

Merged
merged 2 commits into from
Jul 14, 2021
Merged

Skip adding preflow on transfers #6726

merged 2 commits into from
Jul 14, 2021

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jamesaimonetti
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When transferring a call, don't prepend a preflow.

Previously, preflows were prepended to all callflows when present. If
a preflow defined a TTS like "Welcome to Company X", the caller would
hear the TTS on call connection and, if transferred to a parking slot
via *31 (for instance), would hear the preflow TTS again before
hearing hold music.

Backport of https://github.com/2600hz/kazoo-callflow/pull/77

When transferring a call, don't prepend a preflow.

Previously, preflows were prepended to all callflows when present. If
a preflow defined a TTS like "Welcome to Company X", the caller would
hear the TTS on call connection and, if transferred to a parking slot
via *31 (for instance), would hear the preflow TTS again before
hearing hold music.

Backport of 2600hz/kazoo-callflow#77
@holy-batman holy-batman merged commit df0cbf7 into 4.3 Jul 14, 2021
@holy-batman holy-batman deleted the preflow-skip branch July 14, 2021 15:42
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