Skip to content
Aziya edited this page Dec 3, 2021 · 2 revisions

Downloading the logs

In your PrestaShop back office, go to:

  • Modules and Services > Adyen Logs if you are using version 1.6 of PrestaShop.
  • Modules > Adyen Module > Logs if you are using version 1.7 of PrestaShop. If you also want to include log files that are not related to Adyen, select the Include all log files check box. Select Download.

Finding the logs

To find the logs for PrestaShop:

  • Version 1.6: In your PrestaShop root folder, go to /log/adyen
  • Version 1.7: In your PrestaShop root folder, go to /var/logs/adyen