Bug: ChurchCRM 5.5.0 Installation issue #6826

pinalgirkar · 2024-01-19T07:30:58Z

Description
Hello ,

I was in the process of manual installation of ChurchCRM 5.5.0 on Centos 7 Apache 2.2, MYSQL 5.5, PHP 8.1.2.

However, the script throws an issue while hitting setup URL {protocol://domain.com/churchcrm/setup}. The slim.log file has been attached which is generated in the logs directory
2024-01-19-slim.log

ChurchCRM version: 5.5.0
PHP version the server running: PHP 8.2.13
DB Server and Version the server is running: MySQL 5.5.62

Steps To Reproduce

Install the zip file
Unzip the file and give chown permission
And then visit the URL ([protocol]://[domain_name]/churchcrm/setup) on browser and the error occurs

📋 Logs:

Fatal error: Uncaught Slim\Exception\HttpNotFoundException: Not found. in [[path_to_churchcrm]]/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php:76 Stack trace:
#0 [[path_to_churchcrm]]/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php(44): Slim\Middleware\RoutingMiddleware->performRouting(Object(Laminas\Diactoros\ServerRequest))
#1 [[path_to_churchcrm]]/vendor/slim/slim/Slim/MiddlewareDispatcher.php(121): Slim\Middleware\RoutingMiddleware->process(Object(Laminas\Diactoros\ServerRequest), Object(Psr\Http\Server\RequestHandlerInterface@anonymous)) #2 [[path_to_churchcrm]]/ChurchCRM/Slim/Middleware/VersionMiddleware.php(14): Psr\Http\Server\RequestHandlerInterface@anonymous->handle(Object(Laminas\Diactoros\ServerRequest))
#3 [[path_to_churchcrm]]/vendor/slim/slim/Slim/MiddlewareDispatcher.php(269): ChurchCRM\Slim\Middleware\VersionMiddleware->__invoke(Object(Laminas\Diactoros\ServerRequest), Object(Psr\Http\Server\RequestHandlerInterface@anonymous))
#4 [[path_to_churchcrm]]/vendor/slim/slim/Slim/MiddlewareDispatcher.php(65): Psr\Http\Server\RequestHandlerInterface@anonymous->handle(Object(Laminas\Diactoros\ServerRequest))
#5 [[path_to_churchcrm]]/vendor/slim/slim/Slim/App.php(199): Slim\MiddlewareDispatcher->handle(Object(Laminas\Diactoros\ServerRequest))
#6 [[path_to_churchcrm]]/vendor/slim/slim/Slim/App.php(183): Slim\App->handle(Object(Laminas\Diactoros\ServerRequest))
#7 [[path_to_churchcrm]]/session/index.php(91): Slim\App->run()
#8 {main} thrown in [[path_to_churchcrm]]/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php on line 76

Expected behavior

The installation wizard should load

Desktop (please complete the following information):

OS and Version: Centos 7
Browser (and Version): Chrome/120.0.0.0 Safari

Could you please replicate this issue at your end and fix this?.

The text was updated successfully, but these errors were encountered:

MrClever · 2024-01-22T05:31:33Z

This seems to be the same issue that was raised in #6824 and possibly related to #6784

jpowell53590 · 2024-01-31T17:23:08Z

I'm having the same issue here too. I'm on a shared hosting platform. Running PHP 8.2.

My site is using https (SSL) and do prefer to use secure URLs. Sounds like a mod-rewrite issue since version 5.3.x works fine.

I will be installing 5.3 into a new folder to see what differences are in config.php file and apply the changes to the 5.5 version

MrClever · 2024-01-31T23:18:07Z

@jpowell53590 / @pinalgirkar - there were a number of fixes rolled into the 5.5.0 release. Have you tried that?

jpowell53590 · 2024-01-31T23:40:06Z

@jpowell53590 / @pinalgirkar - there were a number of fixes rolled into the 5.5.0 release. Have you tried that?

I AM trying to get 5.5.0 working using the cPanel install. The 5.3.x was via the Scriptalious (sp?). (the web hosting company did not have the 5.5 available, only the 5.3 which worked just fine with https. My site is using SSL and ChurchCRM 5.5.0 is looking for a http path

MrClever · 2024-01-31T23:58:54Z

ChurchCRM is protocol agnostic - it makes no difference to the app if you're using SSL or not. However, it's important to make sure the $URL[x] array in the Include/Config.php file correctly references the protocol in use for all the access addresses (domains etc) you plan to use (https or http etc). Also, see the notes in that file on using shared SSL certificates too. I also recommend not using the 5.3.0 release as there are known bugs with the installer in that release.

jpowell53590 · 2024-02-01T02:08:56Z

I installed ChurchCRM from my web hosting Softaculous catalog which has version 5.3 and that version works just fine. I then looked at the config.php file in the working CRM and fixed the broken (5.5.0) CRM version. Saved my changes and tried again. Still throws a fatal error which I copied/pasted here. I noticed it's a little different

Fatal error: Uncaught Slim\Exception\HttpNotFoundException: Not found. in
/home/[redacted_serverpath]/members/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php:76 Stack trace:
#0 /home/[redacted_serverpath]/members/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php(44): Slim\Middleware\RoutingMiddleware->performRouting()
#1 /home/[redacted_serverpath]/members/vendor/slim/slim/Slim/MiddlewareDispatcher.php(121): Slim\Middleware\RoutingMiddleware->process()
#2 /home/[redacted_serverpath]/members/ChurchCRM/Slim/Middleware/VersionMiddleware.php(14): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#3 /home/[redacted_serverpath]/members/vendor/slim/slim/Slim/MiddlewareDispatcher.php(269): ChurchCRM\Slim\Middleware\VersionMiddleware->__invoke()
#4 /home/[redacted_serverpath]/members/vendor/slim/slim/Slim/MiddlewareDispatcher.php(65): Psr\Http\Server\RequestHandlerInterface@anonymous->handle()
#5 /home/[redacted_serverpath]/members/vendor/slim/slim/Slim/App.php(199): Slim\MiddlewareDispatcher->handle()
#6 /home/[redacted_serverpath]/members/vendor/slim/slim/Slim/App.php(183): Slim\App->handle()
#7 /home/[redacted_serverpath]/members/session/index.php(91): Slim\App->run()
#8 {main} thrown in /home/[redacted_serverpath]/members/vendor/slim/slim/Slim/Middleware/RoutingMiddleware.php on line 76

jpowell53590 · 2024-02-01T02:11:50Z

P.S. I redacted the server path from that stack trace. It does not launch the setup page or give me the login screen.

I think your manual install instructions needs a few more steps. I checked the chmod permissions and they're correct.

MrClever · 2024-02-01T02:16:18Z

P.S. I redacted the server path from that stack trace. It does not launch the setup page or give me the login screen.

That's fine - we're really only interested in the ChurchCRM root and the directories/files under that.

I think your manual install instructions needs a few more steps. I checked the chmod permissions and they're correct.

Please let me know which page you used, so we can update it.

jpowell53590 · 2024-02-01T02:52:54Z

The page I was using to manually install ChurchCRM:
https://github.com/ChurchCRM/CRM/wiki/Installing-ChurchCRM-in-Cpanel-shared-hosting

I did not have to do step #15 -- I verified that the files (644) and directories (755) have the correct permissions

it would be nice if there were some steps about editing the include/config.php file UNLESS the setup script was supposed to do that when accessing ChurchCRM for the first time.

P.S. The URL path I see when the error stack trace appears is https://[my domain]/[level1_dir]/[level2_dir]/session/begin

MrClever · 2024-02-01T03:13:35Z

I amended step 15 so it says check and change if necessary etc. As for the config file, that shouldn't need touching for the vast majority of users as the setup process populates everything so you end up with a working configuration. If that's not happening then it's a failure of the setup process. We support people as much as possible when things go wrong, but given the multitude of hosting configurations, we will never be able to code something that is 100% reliable with every/any possible hosting configuration.

Thanks for the feedback on the CPanel documentation.

jpowell53590 · 2024-02-01T03:42:09Z

You're very welcome. And definitely agree with you on the myriad of hosting configurations ...it's a mess. You're definitely correct you won't be able to create one script for all configurations.

My brain is shutting down, but tomorrow I will rename the config.php file and copy over the sample and just put in the URL[0] path and see what happens. I'm a retired programmer so my logic thinking is that it fails when trying to start a Slim session. So, it can't run the setup script.

TiagoMRodrigues · 2024-02-07T01:03:54Z

doing a fresh install in here. Had to go back to version 5.3.1 to not have this error.
tried before 5.5.0, 5.4.1, even master(541e231), deleted db between all of them. and kept the same config file that eventually worked on 5.3.1

tonyatan62 · 2024-02-15T17:32:59Z

Hello there. I am new here and trying to install and I am having problem to do the installation. I am hoping that someone can help me. The following is the details and the logs that I am getting. I really appreciate your help on this.

ChurchCRM version: 5.5.0
PHP version the server running: PHP version: 8.1.27
DB Server and Version the server is running: MySQL 5.7.44

I alco check the folder and file permissions and they are set as 644 and 755 respectively.

Logs:
PHP Warning: require_once([path]/public_html/churchcrm/vendor/composer/autoload_real.php): Failed to open stream: No such file or directory in /home/contactirect/public_html/churchcrm/vendor/autoload.php on line 23
PHP Fatal error: Uncaught Error: Failed opening required '[path]/public_html/churchcrm/vendor/composer/autoload_real.php' (include_path='.:/opt/cpanel/ea-php83/root/usr/share/pear') in [path]/public_html/churchcrm/vendor/autoload.php:23

Stack trace:
#0 [path]public_html/churchcrm/setup/index.php(14): require_once()
#1 {main}
thrown in [path]/public_html/churchcrm/vendor/autoload.php on line 23
PHP Fatal error: Uncaught Error: Call to undefined function ChurchCRM\dto\gettext() in [path]/public_html/churchcrm/ChurchCRM/dto/SystemConfig.php:87
Stack trace:
#0 [path]/public_html/churchcrm/ChurchCRM/dto/SystemConfig.php(297): ChurchCRM\dto\SystemConfig::buildConfigs()
#1 [path]/public_html/churchcrm/setup/index.php(18): ChurchCRM\dto\SystemConfig::init()
#2 {main}
thrown in [path]/public_html/churchcrm/ChurchCRM/dto/SystemConfig.php on line 87
PHP Fatal error: Uncaught Error: Call to undefined function ChurchCRM\dto\gettext() in [path]/public_html/churchcrm/ChurchCRM/dto/SystemConfig.php:87

TiagoMRodrigues · 2024-02-15T17:41:36Z

did you copy Include/Config.php.example to Include/Config.php and did all necessary changes?

tonyatan62 · 2024-02-15T23:02:38Z

hi Tiago - thanks for the reply. I did that, I changed the contect of config.php.example and saved that on the same folder as include/config.php. However it seems the log is still saying the same thing.

DawoudIO · 2024-02-16T15:04:37Z

This is the issue I think

Call to undefined function ChurchCRM\dto\gettext()

How was this server built it is on a hosting system

Also what is OS, check to make
sure you have gettext installed, we have not seen this issue in ages

DAcodedBEAT · 2024-02-19T16:06:22Z

@pinalgirkar / @jpowell53590 / @tonyatan62 Great news! @grayeul was able to identify the root cause of the original problem (which came from the Slim Http Framework upgrade in ChurchCRM v5.4.0) (#6880), contribute the fix (#6881), and this fix has now been merged! Be on the look out for the next release of ChurchCRM! 🎉

DawoudIO · 2024-03-08T17:02:21Z

Please test with 5.6.0 release

jpowell53590 · 2024-03-08T21:53:19Z

Thank you. I have successfully installed a fresh 5.6.0 ChurchCRM on my shared host. I opened a comment on GitHub and posted a screenshot of the setup wizard. I reported that it didn’t pass the file integrity check. I did not notice the mod_rewrite check didn’t pass I picked on “Click Here” and it went on its merry way and finished the setup. with no further issues. (You could close the ticket I created…it’s not a show stopper) I had a test site running 5.3 and I was successful in upgrading to 5.6. The first time I logged back in, it ran the database update script which is perfect. The one thing I thought would be nice if the “ChurchCRM” on the login page and the upper left corner of the Dashboard had the Church name. On the login screen where the church name currently is displayed could have the ChurchCRM there. I’m a programmer, I can make the change, but I do know full well that future updates will undo my work — a minor thing. Unless the “ChurchCRM” became a configurable setting. :) Jp

…

On Mar 8, 2024, at 11:02 AM, George Dawoud ***@***.***> wrote: Please test with 5.6.0 release — Reply to this email directly, view it on GitHub <#6826 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ASVSTCSHJEK3X3XORGG66HTYXHVLJAVCNFSM6AAAAABCBQBDMGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSOBWGA3DSOBZGA>. You are receiving this because you were mentioned.

DawoudIO · 2024-03-09T00:35:07Z

glad it worked, yes file a PR with the changes and we can include it... we sometime hide the church name / logo for privacy, so if we can make that a flag in the setting it would be better

pinalgirkar added the bug label Jan 19, 2024

MrClever mentioned this issue Jan 22, 2024

Unable to install on XAMPP #6824

Closed

DAcodedBEAT added Installation / Upgrade and removed Installation / Upgrade labels Feb 9, 2024

DAcodedBEAT added this to the vNext milestone Feb 19, 2024

DawoudIO closed this as completed Mar 8, 2024

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Bug: ChurchCRM 5.5.0 Installation issue #6826

Bug: ChurchCRM 5.5.0 Installation issue #6826

pinalgirkar commented Jan 19, 2024 •

edited by MrClever

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DawoudIO commented Mar 9, 2024

Bug: ChurchCRM 5.5.0 Installation issue #6826

Bug: ChurchCRM 5.5.0 Installation issue #6826

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