Updated Feature: Activity-based Incident Cost Model #4172

metroid-samus · 2023-12-27T22:08:19Z

Updated Feature: Incident Cost Model

Our Incident Cost Model is a feature that enables teams to estimate incident response cost for each incident. This new update allows users to opt in to create and use personalized cost calculations for each incident based on participant activity.

If no cost model is assigned to an incident, the default classic cost model will be used. See Incident Cost Type.

Key Features

Customizable Cost Models

Users have the flexibility to define their unique cost models based on their organization's workflow and tools. This customization can be tailored to each incident, providing a versitile approach to cost calculation. The cost model for an incident can be changed at any time during its lifespan. All participant activity costs moving forward will be calculated using the new cost model.

Plugin-Based Tracking

Users can track costs from their existing tools by using our plugin-based tracking system. Users have the flexibility to select which plugins and specific plugin events they want to track, offering a targeted approach to cost calculation.

Effort Assignment

For each tracked activity, users can assign a quantifiable measure of effort, represented in seconds of work time. This feature provides a more accurate representation of the cost of an incident.

Incident Cost Calculation

Incident cost calculation is based on the cost model and effort assignment for each tracked participant activity. This helps in understanding resource utilization and cost of an incident.

Bumps [uvloop](https://github.com/MagicStack/uvloop) from 0.18.0 to 0.19.0. - [Release notes](https://github.com/MagicStack/uvloop/releases) - [Commits](MagicStack/uvloop@v0.18.0...v0.19.0) --- updated-dependencies: - dependency-name: uvloop dependency-type: direct:production update-type: version-update:semver-minor ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [email-validator](https://github.com/JoshData/python-email-validator) from 2.0.0.post2 to 2.1.0.post1. - [Release notes](https://github.com/JoshData/python-email-validator/releases) - [Changelog](https://github.com/JoshData/python-email-validator/blob/main/CHANGELOG.md) - [Commits](https://github.com/JoshData/python-email-validator/commits) --- updated-dependencies: - dependency-name: email-validator dependency-type: direct:production update-type: version-update:semver-minor ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [vue](https://github.com/vuejs/core) from 2.7.14 to 2.7.15. - [Release notes](https://github.com/vuejs/core/releases) - [Changelog](https://github.com/vuejs/core/blob/main/CHANGELOG.md) - [Commits](https://github.com/vuejs/core/commits) --- updated-dependencies: - dependency-name: vue dependency-type: direct:production update-type: version-update:semver-patch ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

…3894) Bumps [eslint](https://github.com/eslint/eslint) from 8.51.0 to 8.52.0. - [Release notes](https://github.com/eslint/eslint/releases) - [Changelog](https://github.com/eslint/eslint/blob/main/CHANGELOG.md) - [Commits](eslint/eslint@v8.51.0...v8.52.0) --- updated-dependencies: - dependency-name: eslint dependency-type: direct:development update-type: version-update:semver-minor ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [vue-template-compiler](https://github.com/vuejs/vue) from 2.7.14 to 2.7.15. - [Release notes](https://github.com/vuejs/vue/releases) - [Changelog](https://github.com/vuejs/vue/blob/main/CHANGELOG.md) - [Commits](vuejs/vue@v2.7.14...v2.7.15) --- updated-dependencies: - dependency-name: vue-template-compiler dependency-type: direct:development update-type: version-update:semver-patch ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [@vue/compiler-sfc](https://github.com/vuejs/core/tree/HEAD/packages/compiler-sfc) from 3.3.4 to 3.3.6. - [Release notes](https://github.com/vuejs/core/releases) - [Changelog](https://github.com/vuejs/core/blob/main/CHANGELOG.md) - [Commits](https://github.com/vuejs/core/commits/v3.3.6/packages/compiler-sfc) --- updated-dependencies: - dependency-name: "@vue/compiler-sfc" dependency-type: direct:development update-type: version-update:semver-patch ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [ruff](https://github.com/astral-sh/ruff) from 0.1.0 to 0.1.1. - [Release notes](https://github.com/astral-sh/ruff/releases) - [Changelog](https://github.com/astral-sh/ruff/blob/main/CHANGELOG.md) - [Commits](astral-sh/ruff@v0.1.0...v0.1.1) --- updated-dependencies: - dependency-name: ruff dependency-type: direct:development update-type: version-update:semver-patch ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [schemathesis](https://github.com/schemathesis/schemathesis) from 3.19.7 to 3.20.1. - [Release notes](https://github.com/schemathesis/schemathesis/releases) - [Changelog](https://github.com/schemathesis/schemathesis/blob/master/docs/changelog.rst) - [Commits](schemathesis/schemathesis@v3.19.7...v3.20.1) --- updated-dependencies: - dependency-name: schemathesis dependency-type: direct:production update-type: version-update:semver-minor ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [faker](https://github.com/joke2k/faker) from 19.10.0 to 19.11.0. - [Release notes](https://github.com/joke2k/faker/releases) - [Changelog](https://github.com/joke2k/faker/blob/master/CHANGELOG.md) - [Commits](joke2k/faker@v19.10.0...v19.11.0) --- updated-dependencies: - dependency-name: faker dependency-type: direct:development update-type: version-update:semver-minor ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

* Enhances Signals table * removes commented code

* Fixing an issue where we aren't paging for critical * Adding back in search vector * Removing vector based on signal

* update packages * auto fix * update root navigation * remove vuex-router-sync mapped fields * update dashboards * set default icon button variant to text * replace vee-validate with v-form * auto fix * manual fix * replace vue filters with function calls * remove deprecated grid components * remove deprecated slot syntax * disable explicit emits * update event hyphenation * move v-for key to template node * remove deprecated $listeners * remove badge overlap prop * remove deprecated app prop * remove deprecated clipped prop * clean up * update search results summary tables * update chip size prop * update activator slots * fix menu positioning * swap field append-inner/outer * update combobox selection slots * remove .native modifier * show active indicator on all list items * update table headers and slots * update drawer action buttons * remove deprecated list sub-components * replace material icons with mdi * replace value/input with modelValue * replace v-app-bar in drawers with v-toolbar * fix breadcrumbs * add default color to selection controls * update vuetify * update steppers * replace fixed-width subtitles with title attribute * update select item slots * set custom link color * update help icon * update InfoWidget * set default itemTitle to "text" * add missing sortyBy array * update tabs * update monaco * fix non-existent property access error * replace VueClipboard with navigator.clipboard * replace vue-markdown with vue3-markdown-it * update incident report form * misc fixes * replace vuedraggable with vueuse sortable * replace date-picker and time-picker with native inputs * remove unused file * fix BaseCombobox usage * Adding FormKit dependency and fixing incident drawer * fix chart card props * update vuetify * $vuetify.breakpoint -> $vuetify.display * v-data-table -> v-data-table-server * fix timeline layout * Minor ui fixes * Migrating btn * More UI fixes --------- Co-authored-by: David Whittaker <[email protected]> Co-authored-by: kevgliss <[email protected]> Co-authored-by: Marc Vilanova <[email protected]>

…3913)

* Reducing font size * Removing table density

…3919)

…, and plugins table (#3918)

* handle possible null actions interactive.py It is possible that there are tasks, but there is no previous actions value so actions is None. This addresses that issue by setting actions to an empty string if it is None.

Bumps [faker](https://github.com/joke2k/faker) from 19.11.0 to 19.13.0. - [Release notes](https://github.com/joke2k/faker/releases) - [Changelog](https://github.com/joke2k/faker/blob/master/CHANGELOG.md) - [Commits](joke2k/faker@v19.11.0...v19.13.0) --- updated-dependencies: - dependency-name: faker dependency-type: direct:development update-type: version-update:semver-minor ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [google-api-python-client](https://github.com/googleapis/google-api-python-client) from 2.104.0 to 2.106.0. - [Release notes](https://github.com/googleapis/google-api-python-client/releases) - [Changelog](https://github.com/googleapis/google-api-python-client/blob/main/CHANGELOG.md) - [Commits](googleapis/google-api-python-client@v2.104.0...v2.106.0) --- updated-dependencies: - dependency-name: google-api-python-client dependency-type: direct:production update-type: version-update:semver-minor ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [ruff](https://github.com/astral-sh/ruff) from 0.1.1 to 0.1.3. - [Release notes](https://github.com/astral-sh/ruff/releases) - [Changelog](https://github.com/astral-sh/ruff/blob/main/CHANGELOG.md) - [Commits](astral-sh/ruff@v0.1.1...v0.1.3) --- updated-dependencies: - dependency-name: ruff dependency-type: direct:development update-type: version-update:semver-patch ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [werkzeug](https://github.com/pallets/werkzeug) from 2.3.7 to 3.0.1. - [Release notes](https://github.com/pallets/werkzeug/releases) - [Changelog](https://github.com/pallets/werkzeug/blob/main/CHANGES.rst) - [Commits](pallets/werkzeug@2.3.7...3.0.1) --- updated-dependencies: - dependency-name: werkzeug dependency-type: indirect ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

Bumps [cachetools](https://github.com/tkem/cachetools) from 5.3.1 to 5.3.2. - [Changelog](https://github.com/tkem/cachetools/blob/master/CHANGELOG.rst) - [Commits](tkem/cachetools@v5.3.1...v5.3.2) --- updated-dependencies: - dependency-name: cachetools dependency-type: direct:production update-type: version-update:semver-patch ... Signed-off-by: dependabot[bot] <[email protected]> Co-authored-by: dependabot[bot] <49699333+dependabot[bot]@users.noreply.github.com>

metroid-samus · 2024-01-03T23:57:38Z

Will this support calculating the cost of cases as well?

My goal is to extend the usage of Plugin Events to estimate the costs of cases as well. This will likely occur after the ongoing case management enhancement.

Co-authored-by: Marc Vilanova <[email protected]>

wssheldon · 2024-01-06T00:08:33Z

Will this support calculating the cost of cases as well?

My goal is to extend the usage of Plugin Events to estimate the costs of cases as well. This will likely occur after the ongoing case management enhancement.

Should we name the model just CostModel or something more generic instead of IncidentCostModel? It'll be harder to rename the DB model in the future than changing it now.

metroid-samus · 2024-01-11T00:01:41Z

Should we name the model just CostModel or something more generic instead of IncidentCostModel? It'll be harder to rename the DB model in the future than changing it now.

Done.

whitdog47

Nice job with all of the tests!

mvilanova · 2024-01-17T21:40:11Z

Should we name the model just CostModel or something more generic instead of IncidentCostModel? It'll be harder to rename the DB model in the future than changing it now.

Done.

Did you generate a new db revision for it?

…les.

… the PluginInstanceCombobox.

metroid-samus · 2024-01-18T17:46:13Z

Should we name the model just CostModel or something more generic instead of IncidentCostModel? It'll be harder to rename the DB model in the future than changing it now.

Done.

Did you generate a new db revision for it?

I modified the existing revision.

mvilanova

Awesome work!

dependabot bot and others added 30 commits November 29, 2023 09:44

Enhances Signals table (#3898)

1ccc691

* Enhances Signals table * removes commented code

Call ('input') in remove method (#3871)

6430461

Reverts package-lock.json file to version in PR 3892 (#3899)

52f0dcb

Fixing an issue where we aren't paging for critical (#3902)

a9acefc

* Fixing an issue where we aren't paging for critical * Adding back in search vector * Removing vector based on signal

Adds default org for api calls (#3912)

2114a94

Do not print out raw role policies in the incident roles UI section (#…

40887f5

…3913)

Rollback session in case or exceptions (#3917)

743ceee

Bugfix/table font size (#3921)

f2104d6

* Reducing font size * Removing table density

Adding padding for spacing on participants and resources tabs (#3920)

b8b5822

Fixing export preview missing scroll for incidents, cases, and tasks (#…

f221d09

…3919)

Fixing styling for incident priority settings, search filter settings…

884525b

…, and plugins table (#3918)

Fixing validation for stable priority

a0320b7

Ignore v-stepper and other deprecated component linter errors (#3923)

ba76710

Fixes issues with Signals table after migration to Vue3 (#3922)

2354d22

handle possible null actions in interactive.py (#3914)

5d83696

* handle possible null actions interactive.py It is possible that there are tasks, but there is no previous actions value so actions is None. This addresses that issue by setting actions to an empty string if it is None.

Fixes error messages and adds doc strings to functions.

4293ed0

metroid-samus and others added 7 commits January 3, 2024 15:57

Merge branch 'master' into enhancement/activity-based-cost-model

85e5f48

Update src/dispatch/incident_cost_model/service.py

7bb2ec7

Co-authored-by: Marc Vilanova <[email protected]>

Update src/dispatch/incident_cost/service.py

95e5141

Co-authored-by: Marc Vilanova <[email protected]>

Code cleanup.

ea079ef

Merge branch 'master' into enhancement/activity-based-cost-model

335b7c3

Code cleanup.

58e2dec

Code cleanup.

4cd2d0d

metroid-samus requested a review from mvilanova January 5, 2024 19:43

metroid-samus added 4 commits January 10, 2024 15:50

Renames IncidentCostModel* to CostModel*

f00f75d

Merge branch 'master' into enhancement/activity-based-cost-model

07dd7ca

Fixes lint errors

2a85069

Fixes markdown link

cde411b

metroid-samus added 4 commits January 11, 2024 11:00

Adds additional validation.

67d5910

Adds additional validation.

6375053

Merge branch 'master' into enhancement/activity-based-cost-model

8b357c5

Adds cost model selection in Slack interface.

0551dee

whitdog47 approved these changes Jan 12, 2024

View reviewed changes

metroid-samus added 2 commits January 17, 2024 14:24

Updates cost model documentation with concrete cost calculation examp…

7d7664a

…les.

Cost Model Activity Dialog only displays Plugins with PluginEvents in…

1b0f8fe

… the PluginInstanceCombobox.

metroid-samus added 2 commits January 18, 2024 09:46

Merge branch 'master' into enhancement/activity-based-cost-model

168ef2f

Fixes database revision change

2629f9a

mvilanova approved these changes Jan 18, 2024

View reviewed changes

metroid-samus merged commit c682670 into master Jan 18, 2024
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metroid-samus deleted the enhancement/activity-based-cost-model branch January 18, 2024 22:37

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Updated Feature: Activity-based Incident Cost Model #4172

Updated Feature: Activity-based Incident Cost Model #4172

metroid-samus commented Dec 27, 2023 •

edited

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metroid-samus commented Jan 3, 2024

wssheldon commented Jan 6, 2024

metroid-samus commented Jan 11, 2024

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mvilanova commented Jan 17, 2024

metroid-samus commented Jan 18, 2024

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Updated Feature: Activity-based Incident Cost Model #4172

Updated Feature: Activity-based Incident Cost Model #4172

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metroid-samus commented Dec 27, 2023 • edited Loading

Updated Feature: Incident Cost Model

Key Features

Customizable Cost Models

Plugin-Based Tracking

Effort Assignment

Incident Cost Calculation

metroid-samus commented Jan 3, 2024

wssheldon commented Jan 6, 2024

metroid-samus commented Jan 11, 2024

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mvilanova commented Jan 17, 2024

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metroid-samus commented Dec 27, 2023 •

edited

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