Uses a representative sample of related cases for the GenAI analysis

src/dispatch/plugins/dispatch_slack/case/messages.py

@@ -14,7 +14,7 @@
 from slack_sdk.web.client import WebClient
 from sqlalchemy.orm import Session
 
-from dispatch.case.enums import CaseStatus
+from dispatch.case.enums import CaseResolutionReason, CaseStatus
 from dispatch.case.models import Case
 from dispatch.config import DISPATCH_UI_URL
 from dispatch.messaging.strings import CASE_STATUS_DESCRIPTIONS, CASE_VISIBILITY_DESCRIPTIONS
@@ -320,13 +320,17 @@ def create_genai_signal_analysis_message(
         return signal_metadata_blocks
 
     # Fetch related cases
-    related_cases = (
-        signal_service.get_cases_for_signal(
-            db_session=db_session, signal_id=first_instance_signal.id
+    related_cases = []
+    for resolution_reason in CaseResolutionReason:
+        related_cases.extend(
+            signal_service.get_cases_for_signal_by_resolution_reason(
+                db_session=db_session,
+                signal_id=first_instance_signal.id,
+                resolution_reason=resolution_reason,
+            )
+            .from_self()  # NOTE: function deprecated in SQLAlchemy 1.4 and removed in 2.0
+            .filter(Case.id != case.id)
         )
-        .from_self()  # NOTE: function deprecated in SQLAlchemy 1.4 and removed in 2.0
-        .filter(Case.id != case.id)
-    )
 
     # Prepare historical context
     historical_context = []

src/dispatch/signal/service.py

@@ -761,6 +761,16 @@ def get_unprocessed_signal_instance_ids(session: Session) -> list[int]:
 
 
 def get_instances_in_case(db_session: Session, case_id: int) -> Query:
+    """
+    Retrieves signal instances associated with a given case.
+
+    Args:
+        db_session (Session): The database session.
+        case_id (int): The ID of the case.
+
+    Returns:
+        Query: A SQLAlchemy query object for the signal instances associated with the case.
+    """
     return (
         db_session.query(SignalInstance, Signal)
         .join(Signal)
@@ -771,10 +781,46 @@ def get_instances_in_case(db_session: Session, case_id: int) -> Query:
 
 
 def get_cases_for_signal(db_session: Session, signal_id: int, limit: int = 10) -> Query:
+    """
+    Retrieves cases associated with a given signal.
+
+    Args:
+        db_session (Session): The database session.
+        signal_id (int): The ID of the signal.
+        limit (int, optional): The maximum number of cases to retrieve. Defaults to 10.
+
+    Returns:
+        Query: A SQLAlchemy query object for the cases associated with the signal.
+    """
+    return (
+        db_session.query(Case)
+        .join(SignalInstance)
+        .filter(SignalInstance.signal_id == signal_id)
+        .order_by(desc(Case.created_at))
+        .limit(limit)
+    )
+
+
+def get_cases_for_signal_by_resolution_reason(
+    db_session: Session, signal_id: int, resolution_reason: str, limit: int = 10
+) -> Query:
+    """
+    Retrieves cases associated with a given signal and resolution reason.
+
+    Args:
+        db_session (Session): The database session.
+        signal_id (int): The ID of the signal.
+        resolution_reason (str): The resolution reason to filter cases by.
+        limit (int, optional): The maximum number of cases to retrieve. Defaults to 10.
+
+    Returns:
+        Query: A SQLAlchemy query object for the cases associated with the signal and resolution reason.
+    """
     return (
         db_session.query(Case)
         .join(SignalInstance)
         .filter(SignalInstance.signal_id == signal_id)
+        .filter(Case.resolution_reason == resolution_reason)
         .order_by(desc(Case.created_at))
         .limit(limit)
     )