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Troubleshooting

Noral Kuhlmann edited this page Mar 26, 2017 · 1 revision

Issues with EXE Installer

If your SharePoint Farm is not "warmed up" then the installer appears to hang. Once the entire SharePoint Farm is warmed up then the installer will proceed.

If you retract and remove the Solution then try to reinstall the Solution the installation may fail with the following:

Info: ***** SOLUTION DEPLOYMENT *****
Info: Installing solution at level 15: jPicker.wsp
Info: solution ContainsWebApplicationResource: False, applications: 0
Info: Deploying to web application(s): .
Info: 
*Error: ***** ERROR *****
*Error: 
 Exception: CodePlex.SharePointInstaller.InstallException ---> CodePlex.SharePointInstaller.InstallException
   at CodePlex.SharePointInstaller.InstallProcessControl.WaitForJobCompletionCommand.Execute()
   --- End of inner exception stack trace ---
   at CodePlex.SharePointInstaller.InstallProcessControl.WaitForJobCompletionCommand.Execute()
   at CodePlex.SharePointInstaller.InstallProcessControl.TimerEventInstall(Object myObject, EventArgs myEventArgs)

	 Inner Exception: CodePlex.SharePointInstaller.InstallException
   at CodePlex.SharePointInstaller.InstallProcessControl.WaitForJobCompletionCommand.Execute()

The solution is to remove the Solution in Central Administration and reboot the farm, not convenient but it works.

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