fix: Realtime Monitoring LineCharts not updating

[MartinSchoeler]

SUP-637

Proposed changes (including videos or screenshots)

Today, the Realtime Charts have a couple of problems, like not being able to swap data labels, poor redrawing logic, and issues refreshing existing charts, this PR tries to mitigate the issues, but we will only fully fix this with a good refactor of this code

Issue(s)

Steps to test or reproduce

Further comments

[dionisio-bot]

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[codecov]

Codecov Report

All modified and coverable lines are covered by tests ✅

Project coverage is 59.40%. Comparing base (9048692) to head (744a330).
Report is 1 commits behind head on develop.

Additional details and impacted files

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  Coverage    59.40%   59.40%           
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  Files         2541     2541           
  Lines        63176    63176           
  Branches     14220    14220           
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  Hits         37527    37527           
  Misses       22934    22934           
  Partials      2715     2715           

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[MarcosSpessatto]

Is there any way of adding some tests here?

[MartinSchoeler]

Is there any way of adding some tests here?

I don't think so, all of the charts are drawn into canvases, and I don't think playwright supports canvas, I do have some ideas for testing, but I'll probably add those to the refactors to TS of the Charts that I'm working on

[csuadev]

Just wondering, why do we have two separate components for ChatsPerAgent and ChatsPerDepartment if they are exactly the same component with data from different endpoints?

[MartinSchoeler]

Just wondering, why do we have two separate components for ChatsPerAgent and ChatsPerDepartment if they are exactly the same component with data from different endpoints?

To avoid a refactor, this fix will be backported, and we do not backport refactors, I'm currently working on a refactor that will resolve this issue

[scuciatto]

/patch

[dionisio-bot]

Pull request #33086 added to Project: "Patch 6.11.2"

[scuciatto]

/backport 6.10.5

[dionisio-bot]

Pull request #33089 added to Project: "Patch 6.10.5"

[scuciatto]

/backport 6.9.6

[dionisio-bot]

Pull request #33090 added to Project: "undefined"