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Fresh install of 5.0 unable to open #12444

Closed
1 of 2 tasks
nxvash opened this issue Jun 4, 2022 · 3 comments
Closed
1 of 2 tasks

Fresh install of 5.0 unable to open #12444

nxvash opened this issue Jun 4, 2022 · 3 comments
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Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.

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@nxvash
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nxvash commented Jun 4, 2022

Application Version

5.0

Platform

Win10

Printer

Ender 5 Plus

Reproduction steps

installed cura 5 and tried to run it

Actual results

cura opens to a white screen and goes not responding

Expected results

cura should open like every other version has

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

steps taken:
Rebooted
uninstalled chitubox
rebooted again
uninstalled cura 5
rebooted

reinstalled cura 5
rebooted
uninstalled cura 5
rebooted
reinstalled cura 5 in a different path
rebooted

attached log: cura.log

I have 2 32" LG 1440 144hz monitors attached to a Nvidia RTX Super

@nxvash nxvash added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Jun 4, 2022
@usernametakenaaaa
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Do you have two monitors ? Cura 5 currently crashes quite reliably on those.
Unplugging or disabling any secondary screens solves the issue.

@nxvash
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nxvash commented Jun 5, 2022

Do you have two monitors ? Cura 5 currently crashes quite reliably on those. Unplugging or disabling any secondary screens solves the issue.

Yeah, 2x 32" LG gaming monitors. If that is the case I guess I will give up on 5 and go back to 4.10 since it works no problem without having to modify my whole setup. That's disappointing

@nallath
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nallath commented Jun 7, 2022

Duplicate of #12197

@nallath nallath marked this as a duplicate of #12197 Jun 7, 2022
@nallath nallath closed this as completed Jun 7, 2022
@nallath nallath added Status: Duplicate Duplicate of another issue. and removed Status: Triage This ticket requires input from someone of the Cura team labels Jun 7, 2022
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Labels
Status: Duplicate Duplicate of another issue. Type: Bug The code does not produce the intended behavior.
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3 participants