Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

does not load files #14761

Closed
2 tasks
LHenriqueSantos opened this issue Mar 4, 2023 · 2 comments
Closed
2 tasks

does not load files #14761

LHenriqueSantos opened this issue Mar 4, 2023 · 2 comments
Labels
PreRelease 🐛 An issue found in an Alpha or Beta version of a new Release Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.

Comments

@LHenriqueSantos
Copy link

Application Version

5.3.0-beta.2

Platform

MACOSX VENTURA 13.2.1

Printer

all

Reproduction steps

I try to put a stl file or a 3mf or obj project, but it doesn't load, it doesn't have any action

Actual results

open the file to be able to slice

Expected results

I try to put a stl file or a 3mf or obj project, but it doesn't load, it doesn't have any action

Checklist of files to include

  • Log file
  • Project file

Additional information & file uploads

I try to put a stl file or a 3mf or obj project, but it doesn't load, it doesn't have any action

@LHenriqueSantos LHenriqueSantos added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Mar 4, 2023
@MariMakes
Copy link
Contributor

Hey @LHenriqueSantos,

Welcome to the Ultimaker Cura Github 🚀
That sounds troubling 😨

This reminds me of this issue we've had reported on Linux #11874 (comment) but this is the first time I've seen it on Mac.

Do you mind sharing a screen recording of what you've been seeing?
That would improve troubleshooting. What would also help is sharing your Log file.
You can find your log file here:
MacOS: $USER/Library/Application Support/cura//cura.log

You'll need to open Github in your browser to attach any files to your ticket
You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

@MariMakes MariMakes added Status: Needs Info Needs more information before action can be taken. PreRelease 🐛 An issue found in an Alpha or Beta version of a new Release labels Mar 8, 2023
@github-actions
Copy link
Contributor

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
PreRelease 🐛 An issue found in an Alpha or Beta version of a new Release Status: Needs Info Needs more information before action can be taken. Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior.
Projects
None yet
Development

No branches or pull requests

2 participants