Cannot open or save files with Beta 5 in Ubuntu #11874

chipmunk1977 · 2022-04-22T08:55:30Z

Application Version

5.0 Beta

Platform

Linux - Ubuntu

Printer

Custom Printer - (Creality CR-X)

Reproduction steps

After running the Appimage file, I got a series of messages about plugins needing to be removed. Followed those instructions. Final message regarding configuration errors was as attached. I could not open a file using the Open File menu item or the button, but drag and drop worked, as did Open Recent Files (which appears to be a list carried over from a previous installation).
It was possible to use and change slicing profiles, but it was not possible to use the Save to Disk function - nothing happens (no dialogue appears) but the system doesn't freeze. Save Project is the same. I have several instances of Cura installed (including Betas) and all work as expected.
Closing the configuration error dialogue and clicking on reset both appeared to do nothing, even with a restart of Cura after those actions.
I deleted the Appimage file and the folder named 5.0 in ~/.config/Cura
I then downloaded the file again and went through the same process with exactly the same results.

Actual results

It is possible to continue working with the slicer, but impossible to save anything either as gcode or project.
The Configuration Error notice appears after every restart and closing it or using the reset button has not effect. (For clarity, clicking on the Reset button generates the following warning - "Reset will remove all your current printers and profiles! Are you sure you want to reset?" Clicking on yes or no has no effect, though I can continue working with the slicer.

Expected results

That i can open files using the menu item, and save files.

Checklist of files to include

Log file
Project file

Additional information & file uploads

breeegz · 2022-04-22T14:55:24Z

Ubuntu 20.04 Mate has same issue. I can open the configuration folder under the Help Menu and it opens 2 folders, ~/.local/share/cura/5.0 and ~/.config/cura/5.0, but the "Save to Disk" button isn't saving.

Clicking on "Save Project" brings up the project summary, but not a save dialog.
Clicking on "Open Recent" loads a recent project, which was drag-n-dropped on previous session of Cura 5.0
--Looks like it used legacy code to load the recent project, see below

2022-04-22 09:58:39,922 - INFO - [MainThread] cura.CuraApplication.readLocalFile [1752]: Attempting to read file file:///Data/3D_Files/STL_Models/recent.stl
2022-04-22 09:58:39,925 - INFO - [JobQueueWorker [2]] STLReader.STLReader.load_file [61]: Using legacy code to load STL data.
2022-04-22 09:58:41,263 - DEBUG - [JobQueueWorker [2]] UM.Mesh.MeshData.calculateNormalsFromVertices [558]: Calculating normals took 0.015967130661010742 seconds
2022-04-22 09:58:41,268 - DEBUG - [JobQueueWorker [2]] STLReader.STLReader._read [105]: Loaded a mesh with 739668 vertices
2022-04-22 09:58:41,393 - DEBUG - [JobQueueWorker [2]] UM.Mesh.MeshData.approximateConvexHull [505]: approximateConvexHull(target_count=1024) Calculating 3D convex hull took 0.12416672706604004 seconds. 1025 input vertices. 1025 output vertices.
2022-04-22 09:58:41,480 - DEBUG - [JobQueueWorker [2]] UM.FileHandler.ReadFileJob.run [83]: Loading file took 1.6 seconds
2022-04-22 09:58:41,603 - DEBUG - [JobQueueWorker [2]] UM.Mesh.MeshData.approximateConvexHull [505]: approximateConvexHull(target_count=1024) Calculating 3D convex hull took 0.12248349189758301 seconds. 1026 input vertices. 1026 output vertices.
2022-04-22 09:58:41,614 - DEBUG - [MainThread] UM.Operations.OperationStack.push [72]: <UM.Operations.AddSceneNodeOperation.AddSceneNodeOperation object at 0x7f75e01269e0>, took 1ms
2022-04-22 09:58:41,624 - DEBUG - [MainThread] UM.Operations.OperationStack.push [72]: GroupedOp.(#=2) RotateOp.(node=<CuraSceneNode object: 'rocktopus.stl'>,rot.=Q<0.0,0.0,0.0,w=4.0>) TranslateOp.(node=<CuraSceneNode object: 'rocktopus.stl'>,trans.=<0.000,0.000,0.000>), took 1ms
2022-04-22 09:58:41,895 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [61]: Loading [/tmp/.mount_UltimaabiPpM/share/cura/resources/shaders/transparent_object.shader]...

jffmichi · 2022-04-22T15:15:48Z

Same issue on fully updated Arch Linux.

Workaround:
Insert a USB-stick which gives you a working "Save to Removable Drive"-button.

chipmunk1977 · 2022-04-22T16:22:10Z

Good catcht with the USB Stick! Can confirm that also functions as a workaround in Ubuntu.

gleonard3 · 2022-04-22T16:28:55Z

Same. Chromebook Linux (Debian)

breeegz · 2022-04-22T16:32:14Z

I am not able to experiment at the moment, but I wonder why.. mount path? format?

…

On Fri, Apr 22, 2022, 11:22 Andy C ***@***.***> wrote: Good catcht with the USB Stick! Can confirm that also functions as a workaround in Ubuntu. — Reply to this email directly, view it on GitHub <#11874 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AIEIO7OIXAXROVOXSUEEXF3VGLG33ANCNFSM5UBUSEUA> . You are receiving this because you commented.Message ID: ***@***.***>

jellespijker · 2022-04-26T12:50:46Z

This sound familiar with the behaviour some of the developers where experiencing. Setting the QT_QPA_PLATFORMTHEME in the AppRun seemed to solve that, but it might have broken it for other Linux desktops.

It would be help to know the desktop environment you guys use.

@fvrmr can you add to the ticket a reminder to make the value of the following export as an argument with a default value? That way we can at least provide people with a hotfix if this was indeed the culprit.
https://github.com/Ultimaker/cura-build-environment/blob/a179158890d65583d97ab9d03454fd498c54ce75/packaging/AppRun#L10

We should also keep in mind that we might need to compile Qt6 and PyQt6 from source if this problem persist. Since the old file dialogs we used, made use of the ListDir QML object. Which is unfortunately not part of the precompiled PyQt6-Qt6 binaries

another alternative solution is to to use the same way how we construct the FileDialog (in Python) in the USB Writer

jffmichi · 2022-04-26T13:18:22Z

It would be help to know the desktop environment you guys use.

I'm using KDE with X11. Please let me know if you need anything else.

breeegz · 2022-04-26T14:08:06Z

Ubuntu 20.04 MATE

…

On Tue, Apr 26, 2022, 08:18 jffmichi ***@***.***> wrote: It would be help to know the desktop environment you guys use. I'm using KDE with X11. Plese let me know if you need anything else. — Reply to this email directly, view it on GitHub <#11874 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AIEIO7LJVQZ7QOXEYVUWPKDVG7UKTANCNFSM5UBUSEUA> . You are receiving this because you commented.Message ID: ***@***.***>

chipmunk1977 · 2022-04-28T09:08:54Z

Ubuntu 20.04 with XFCE desktop
also Ubuntu 22.04 with Plasma

wernight · 2022-05-01T10:06:47Z

For Crostini using the AppImage I tried setting QT_QPA_PLATFORMTHEME to qt5ct / gtk2 / wayland and a few others (in the AppRun file) without any effect.

Logs:

qt.qpa.wayland: Ignoring unexpected wl_surface.enter received for output with id: 7 screen name: "Screen5" screen model: "0663" This is most likely a bug in the compositor.
Cyclic dependency detected between "file:///home/john/Cura/squashfs-root/share/cura/resources/qml/Actions.qml" and "file:///home/john/Cura/squashfs-root/share/cura/resources/qml/Actions.qml"
QQmlEngine::setContextForObject(): Object already has a QQmlContext
qt.qpa.wayland: Ignoring unexpected wl_surface.enter received for output with id: 7 screen name: "Screen5" screen model: "0663" This is most likely a bug in the compositor.

However after running those tests, Cura 4 didn't start without a reboot giving:

qt.qpa.xcb: could not connect to display :0
qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found.
This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.

Available platform plugins are: linuxfb, minimal, offscreen, vnc, webgl, xcb.

I don't think it's related, but the initial welcome tutorial (shown after each upgrade) keeps showing again and again each time.

Noticed the same issue on Arch running KDE.

wernight · 2022-05-01T11:39:14Z

Workaround for Crostini (and probably a bunch more):

Start Cura without the export from AppRun:
1. ./Ultimaker-Cura-5.0.0-beta+1-linux.AppImage --appimage-extract
2. cd squashfs-root
3. ./Ultimaker-Cura
Drag & drop the STL to Cura to load a model (the load/open dialog will still not work)
Save and export dialog will now work

jellespijker · 2022-05-01T12:42:57Z

@wernight this is an indication that the export we set in AppRun is the root cause of this. Can you try setting them one by one, to narrow down the one causing problems?

breeegz · 2022-05-01T14:22:52Z

I'm no expert, and this is the first time I have ever exported an appimage, but I'm willing to try, what's the worst that can happen.

I tried to run Ultimaker directly like wernight, I can open files with drag-n-drop. I can get my file browser to open with File-Open from the menu, but the my file browser hangs. If I try to slice and save from the "Save to Disk" button, my file browser starts to open, but hangs/locks up like the File-Open from the menu. So I'm not really functional with this workaround.

If I make changes to ./AppRun, do I need to repackage Ultimaker in order for those to take effect? What would be the preferred way to repackage the app in order to make changes?

I tried running AppRun with this extra line,
echo $(dirname $0) and I'm getting "." so it looks like the export is trying to get to "./qt/plugins" (and all the other exports) but those folders doesn't exist for me.

Of course, I could be getting beat by my own newbness.

wernight · 2022-05-01T14:40:50Z

@breeegz I'd just extra (using --appimage-extract) and change the AppRun file locally in the extracted directory for now.

@jellespijker Only removing QT_QPA_PLATFORMTHEME on AppRun or setting it to gtk2 (default value in my Crostini environment) works.

jellespijker · 2022-05-01T17:53:45Z

QT_QPA_PLATFORMTHEME was added because on other systems the file dialogs wouldn't show. It seems we need a more intelligent way of determining when to set it to which value.

wernight · 2022-05-01T22:05:01Z

I agree. Still the 'open" dialog remains broken for some reason. Good that drag&drop works (frequently it doesn't on Crostini).

pconroy328 · 2022-05-18T17:28:36Z

Just downloaded and tried V5. I too cannot save gcode after slicing. Went back to 4.13.x and can save. Have not tried inserting a USB stick to see if that's a workaround.

$ uname -a
Linux 5.13.0-40-generic #45-Ubuntu SMP Tue Mar 29 14:48:14 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

$ cat /etc/os-release
PRETTY_NAME="Ubuntu 21.10"
NAME="Ubuntu"
VERSION_ID="21.10"
VERSION="21.10 (Impish Indri)"
VERSION_CODENAME=impish
ID=ubuntu
ID_LIKE=debian

lf94 · 2022-06-01T00:07:32Z

I'm having this issue too on Arch Linux. Exact same symptoms.

Triffen · 2022-06-01T18:27:20Z

Same for me on Manjaro with KDE Plasma. Won't save to disk but usually I save to an inserted SD card and that works fine.

dgsardina · 2022-06-02T07:21:08Z

Same issue on Arch with KDE and intel video. I manage to start cura with the following but I am unable to get the open dialogues to work:
QT_QPA_PLATFORM=xcb LD_PRELOAD=/usr/lib64/libstdc++.so.6 ./Ultimaker-Cura-5.0.0-linux.AppImage
Note, I have also extracted the appimage and tried commenting out QT_QPA_PLATFORMTHEME and setting it to gtk2, still failing.
EDIT: I am on wayland.

MariMakes · 2022-06-03T08:29:48Z

Hey all,

Thanks for reporting. Opening files is essential to using Cura, so this is very unfortunate.
We are aware of the issue and added an issue to our backlog.
I will close this issue since it seems to be a duplicate.

You can follow the progress at #12266

wernight · 2023-01-23T22:25:10Z

For some reason on clean Crostini (Ubuntu-based) the file open doesn't show, however I found a way.

Use the *linux.AppImage (not the *linux-modern.AppImage), required for Crostini.
sudo apt install xdg-desktop-portal-gtk

Here is what it installs with this (I'm trying to find the smallest set of packages required and libgnome-desktop-3-19 isn't sufficient):

The following NEW packages will be installed:
  bubblewrap gnome-desktop3-data libgnome-desktop-3-19 libpipewire-0.3-0 libpipewire-0.3-modules libspa-0.2-modules libxkbregistry0 pipewire
  pipewire-bin xdg-desktop-portal xdg-desktop-portal-gtk

chipmunk1977 added the Type: Bug The code does not produce the intended behavior. label Apr 22, 2022

jellespijker mentioned this issue May 1, 2022

[5.0b1] Fix using "Fusion" as the base style for applications Ultimaker/Uranium#812

Merged

chipmunk1977 mentioned this issue May 18, 2022

Can't open or save files in Linux AppImage version #12229

Closed

2 tasks

fvrmr added the Platform: Linux label May 19, 2022

fvrmr mentioned this issue May 19, 2022

Beta 5 — File Chooser does not open #12196

Closed

2 tasks

gleonard3 mentioned this issue May 21, 2022

Cannot open files using Cura on linux Chromebook #12268

Closed

2 tasks

This was referenced May 23, 2022

Cura 5.0 unable to open or save files #12317

Closed

Unable to Open Files #12342

Closed

MariMakes closed this as completed Jun 3, 2022

jellespijker mentioned this issue Jun 26, 2022

Cura 5 won't open files #12266

Closed

2 tasks

MariMakes mentioned this issue Feb 23, 2023

Parameter "index" is not declared. #14631

Closed

2 tasks

MariMakes mentioned this issue Mar 8, 2023

does not load files #14761

Closed

2 tasks

MariMakes mentioned this issue Mar 21, 2023

Linux Appimage: libreadline.so.8 seems to have an issue #14741

Closed

2 tasks

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Cannot open or save files with Beta 5 in Ubuntu #11874

Cannot open or save files with Beta 5 in Ubuntu #11874

chipmunk1977 commented Apr 22, 2022

breeegz commented Apr 22, 2022 •

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jffmichi commented Apr 22, 2022

chipmunk1977 commented Apr 22, 2022

gleonard3 commented Apr 22, 2022

breeegz commented Apr 22, 2022 via email

jellespijker commented Apr 26, 2022

jffmichi commented Apr 26, 2022 •

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breeegz commented Apr 26, 2022 via email

chipmunk1977 commented Apr 28, 2022

wernight commented May 1, 2022 •

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wernight commented May 1, 2022

jellespijker commented May 1, 2022

breeegz commented May 1, 2022

wernight commented May 1, 2022

jellespijker commented May 1, 2022

wernight commented May 1, 2022 •

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pconroy328 commented May 18, 2022

lf94 commented Jun 1, 2022

Triffen commented Jun 1, 2022

dgsardina commented Jun 2, 2022 •

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MariMakes commented Jun 3, 2022

wernight commented Jan 23, 2023 •

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Cannot open or save files with Beta 5 in Ubuntu #11874

Cannot open or save files with Beta 5 in Ubuntu #11874

Comments

chipmunk1977 commented Apr 22, 2022

Application Version

Platform

Printer

Reproduction steps

Actual results

Expected results

Checklist of files to include

Additional information & file uploads

breeegz commented Apr 22, 2022 • edited Loading

jffmichi commented Apr 22, 2022

chipmunk1977 commented Apr 22, 2022

gleonard3 commented Apr 22, 2022

breeegz commented Apr 22, 2022 via email

jellespijker commented Apr 26, 2022

jffmichi commented Apr 26, 2022 • edited Loading

breeegz commented Apr 26, 2022 via email

chipmunk1977 commented Apr 28, 2022

wernight commented May 1, 2022 • edited Loading

wernight commented May 1, 2022

jellespijker commented May 1, 2022

breeegz commented May 1, 2022

wernight commented May 1, 2022

jellespijker commented May 1, 2022

wernight commented May 1, 2022 • edited Loading

pconroy328 commented May 18, 2022

lf94 commented Jun 1, 2022

Triffen commented Jun 1, 2022

dgsardina commented Jun 2, 2022 • edited Loading

MariMakes commented Jun 3, 2022

wernight commented Jan 23, 2023 • edited Loading

breeegz commented Apr 22, 2022 •

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jffmichi commented Apr 26, 2022 •

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wernight commented May 1, 2022 •

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wernight commented May 1, 2022 •

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dgsardina commented Jun 2, 2022 •

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wernight commented Jan 23, 2023 •

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