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Cura 5.5.0beta1 AppImage does not work on Debian #16979

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cdiener opened this issue Oct 13, 2023 · 11 comments
Closed

Cura 5.5.0beta1 AppImage does not work on Debian #16979

cdiener opened this issue Oct 13, 2023 · 11 comments
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Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. Type: Bug The code does not produce the intended behavior.

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@cdiener
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cdiener commented Oct 13, 2023

Cura Version

5.5.0beta1

Operating System

Linux (Debian Sid)

Printer

Artillery Sidewinder X2

Reproduction steps

Download the the AppImage from the release page and make it executable. Run it.

Actual results

Start will fail with the following messages:

 ~/Downloads  ./UltiMaker-Cura-5.5.0-beta.1-linux-X64.AppImage 
PyInstaller/loader/pyimod02_importers.py:352: DeprecationWarning: the imp module is deprecated in favour of importlib and slated for removal in Python 3.12; see the module's documentation for alternative uses
libEGL fatal: DRI driver not from this Mesa build ('23.0.4-0ubuntu1~22.04.1' vs '23.2.1-1')

No log file will be generated.

Expected results

Cura should start. Previous modern AppImages work fine.

Add your .zip and screenshots here ⬇️

No log file has been generated.

@cdiener cdiener added Status: Triage This ticket requires input from someone of the Cura team Type: Bug The code does not produce the intended behavior. labels Oct 13, 2023
@hjri
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hjri commented Oct 14, 2023

same here on manjaro

libEGL fatal: DRI driver not from this Mesa build ('23.0.4-0ubuntu1~22.04.1' vs '23.1.8-manjaro1.1')

@luismanson
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luismanson commented Oct 14, 2023

Hello, I have the same problem in OpenSuSE Tumbleweed.
I saw another issue with a build that works for me: #16932 (comment)

@mechano
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mechano commented Oct 15, 2023

Same error on new Ubuntu 23.10 if Wayland is used.
It works with X.Org.

@MariMakes
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I recognize your Ubuntu version 🤔
Ubuntu does not ship FUSE 2 anymore on 23.04. This is required to run our appimages.
We have reports that Cura 5.4 runs if you install FUSE 2 with sudo apt install libfuse2

Can you let us know if installing this library works for you?

We are looking into improving our Linux build for 5.5 stable, could you confirm if #16932 (comment) works for you, or at least if you believe it's a duplicate?

@MariMakes MariMakes added Status: Needs Info Needs more information before action can be taken. Status: Under Investigation The issue has been confirmed or is assumed to be likely to be a real issue. It's pending discussion. and removed Status: Triage This ticket requires input from someone of the Cura team labels Oct 16, 2023
@mechano
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mechano commented Oct 16, 2023 via email

@Hello1024
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install FUSE 2 with sudo apt install libfuse2

Installing that made no difference.

@Hello1024
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I suspect this commit is the cause:

d8ef4c3

It removes libegl from the appimage - and therefore presumably libegl is being picked up from somewhere else, and is the wrong version.

@mechano
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mechano commented Oct 18, 2023 via email

@cdiener
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cdiener commented Oct 21, 2023

Ubuntu does not ship FUSE 2 anymore on 23.04. This is required to run our appimages.
We have reports that Cura 5.4 runs if you install FUSE 2 with sudo apt install libfuse2

As others have mentioned it is not related to libfuse2 which is installed on my system as well and other app images work.

We are looking into improving our Linux build for 5.5 stable, could you confirm if #16932 (comment) works for you, or at least if you believe it's a duplicate?

The link in this comment does not work anymore because the PR has been merged. However downloading the AppImage artifact from the latest Actions run does work. It is very sluggish though and takes several minutes to startup (previous versions start up within a few seconds).

@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Oct 21, 2023
@jellespijker
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We did a couple of fixes for the AppImage, can people try the 5.5 stable AppImage and report back if their issues are fixed?

thx

@jellespijker jellespijker added the Status: Needs Info Needs more information before action can be taken. label Oct 26, 2023
@cdiener
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cdiener commented Oct 31, 2023

We did a couple of fixes for the AppImage, can people try the 5.5 stable AppImage and report back if their issues are fixed?

thx

Yes the stable AppImage works for me, thanks. Closing this here because the original issue was fixed.

@cdiener cdiener closed this as completed Oct 31, 2023
@github-actions github-actions bot removed the Status: Needs Info Needs more information before action can be taken. label Oct 31, 2023
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