New installation - Login does not work #2530
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I tried to install the alexa media player. Integration asks for Amazon-Credentials (changed to amazon.de). Inserted my amazon-Username and Password - did not change anything else. New window opens asking me for Amazon Username, then password. Tried my amazon-Passwort - asks again for Username, then password. Tried my OTP - same loop - asks for Username and Password - and the loop is starting over and over... HomeAssist: Alexa Media Player v 4.13.0 Anybody able to help? |
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Replies: 6 comments 3 replies
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Same thing is happening to me. Did some housekeeping with my installation, had to remove and add Alexa, and can't authenticate. |
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I am seeing the same thing. I am very new to HA so I assumed it was something I was doing. Tried it both with my local URL as well as my HA Cloud URL. |
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Same here 😄 |
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Someone found this solution and it worked for me: |
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Thanks a lot! That worked for me. |
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Duplicate issue! See issue #2514 |
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Someone found this solution and it worked for me:
After you've cycled through name, password and back to name, select the option Create Account New to Amazon?
Fill in a first & last name (anything at all as not going to matter so "Q W" is quick and easy to type!)
Amazon will then inform you that an account with your email already exists.
At that point re-select "Sign in Already a customer?" and proceed with the email and password windows and then the OTP window should appear. By that point though, the integration generated OTP has likely expired but you can just enter your current app generated OTP code and it should work.
If it returns to the integration add window and it just sits and s…