Variatoins

[darcyknapp]

Expected behavior

Inventory loads with all variants

Actual behavior

Inventory loads without any variants
only inventory without variations loads as purchaseable
all variable inventory shows as "unsupported" and you cannot put into cart

Steps to reproduce behavior

1. add plugin
2. synch with BC and upload inventory

Screenshot/Video (if applicable)

Example product page that works
http://www.lockingkeycabinets.com/products/cobra-mechanical-wallboards-5-unit-cobra-key-system/

Example product page that "unsupported" = you cannot view on site due to status
http://www.lockingkeycabinets.com/?post_type=bigcommerce_product&p=977&preview=true

Workaround or possible solution

You would have to remove all variations at this time to get the products to check out which is not an option. Variations need to transfer across with the products

[karen-white]

Hi @darcyknapp , the plugin currently supports variants (SKUs) but it doesn't yet support modifier options. If your products don't have SKUs, it may explain why some of your products are Unsupported. We do plan to support all option types before the plugin becomes generally available, and adding support for modifier options is roadmapped.

For a little more background on variants vs modifiers:

The v3 catalog API makes a distinction between variant options and modifier options. Both variant options and modifier options are lists of choices attached to products, but:

• Variant options are tied to inventory and used to build out SKUs. For example, size and color may be combined to build out SKUs for a t-shirt product.
• Modifier options are not tied to SKUs at all. An example of a modifier option might be a text field to add a custom message to a product, or a checkbox to add express delivery.

[darcyknapp]

We have a variety of variants, from color, size and with/without upgrades SKUs will likely be the issue for us, we do not have them Looking forward to the roll out, I manage my store and a number of client stores One of my BC clients has 5 WP sites, will be great when we can load to all of them, but he has variants, modifiers and customizations (engravable items) so he might be a challenge! Darcy:) Darcy Knapp, MBA, President and CEO SEO Web Mechanics/Darcy Knapp Consulting, Inc. Office: 518.872.1707 Cell: 518.366.1707 eFax: 718.732.2363 eMail: [email protected]<mailto:[email protected]> From: Karen White [mailto:[email protected]] Sent: Monday, July 02, 2018 5:10 PM To: bigcommerce/bigcommerce-for-wordpress Cc: Darcy Knapp; Mention Subject: Re: [bigcommerce/bigcommerce-for-wordpress] Variatoins (#13) Hi @darcyknapp<https://github.com/darcyknapp> , the plugin currently supports variants (SKUs) but it doesn't yet support modifier options. If your products don't have SKUs, it may explain why some of your products are Unsupported. We do plan to support all option types before the plugin becomes generally available, and adding support for modifier options is roadmapped. For a little more background on variants vs modifiers: The v3 catalog API makes a distinction between variant options and modifier options. Both variant options and modifier options are lists of choices attached to products, but: * Variant options are tied to inventory and used to build out SKUs. For example, size and color may be combined to build out SKUs for a t-shirt product. * Modifier options are not tied to SKUs at all. An example of a modifier option might be a text field to add a custom message to a product, or a checkbox to add express delivery. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#13 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/Amu0AzErRBmhAFYm-xz5O2Xcf4QHSr7kks5uCowugaJpZM4U97ze>.

[civicpath]

We also rely on product variants.

We use SKUs to accurately describe our Door products. These come in a variety of colors, sizes, and finishes. We have SKUs for those permutations. But we use a pick list when the customer wants to select from door handle options, types of hinges, etc. Without the pick list, we would have hundreds of thousands of SKUs and hit BC's upper limit on SKUs.

Any product using a Product Pick List are imported as unsupported.

(edited for grammar)

[karen-white]

@civicpath It's helpful to know how your products are set up--thanks for sharing. We plan to support product pick list options in a future release.

[darcyknapp]

Very exciting to see the work in progress! Darcy Knapp, MBA, President and CEO SEO Web Mechanics/Darcy Knapp Consulting, Inc. Office: 518.872.1707 Cell: 518.366.1707 eFax: 718.732.2363 eMail: [email protected]<mailto:[email protected]> From: Karen White [mailto:[email protected]] Sent: Tuesday, July 03, 2018 11:21 AM To: bigcommerce/bigcommerce-for-wordpress Cc: Darcy Knapp; Mention Subject: Re: [bigcommerce/bigcommerce-for-wordpress] Variatoins (#13) @civicpath<https://github.com/civicpath> It's helpful to know how your products are set up--thanks for sharing. We plan to support product pick list options in a future release. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<#13 (comment)>, or mute the thread<https://github.com/notifications/unsubscribe-auth/Amu0A3tQEwzcCAmEn_xUWtTSFFviPl5fks5uC4vZgaJpZM4U97ze>.

[karen-white]

Closing this thread; support for modifier options added in version 0.11.0:
https://github.com/bigcommerce/bigcommerce-for-wordpress/releases/tag/0.11.0

@civicpath Please feel free to open a separate issue for product pick list support, if you'd like.