fix(preview): Update preview error messages (#3562)

box · Jun 4, 2024 · aff6217 · aff6217
1 parent 14a194f
commit aff6217
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Showing 3 changed files with 3 additions and 3 deletions.
diff --git a/i18n/en-US.properties b/i18n/en-US.properties
@@ -557,7 +557,7 @@ be.pointAnnotation = Point annotation mode
 # Label for preview action.
 be.preview = Preview
 # Error message when Preview fails due to the files call.
-be.previewError = We’re sorry, the preview didn’t load. Please refresh the page.
+be.previewError = This preview didn’t load. Please try to open or download the file to view.
 # Error message when Preview fails due to the files call which is blocked by an access policy.
 be.previewErrorBlockedByPolicy = Your access to this content is restricted due to a security policy.
 # Message when new preview is available.

diff --git a/src/elements/common/messages.js b/src/elements/common/messages.js
@@ -35,7 +35,7 @@ const messages = defineMessages({
     previewError: {
         id: 'be.previewError',
         description: 'Error message when Preview fails due to the files call.',
-        defaultMessage: 'We’re sorry, the preview didn’t load. Please refresh the page.',
+        defaultMessage: 'This preview didn’t load. Please try to open or download the file to view.',
     },
     previewErrorBlockedByPolicy: {
         id: 'be.previewErrorBlockedByPolicy',

diff --git a/src/elements/content-preview/__tests__/__snapshots__/PreviewError.test.js.snap b/src/elements/content-preview/__tests__/__snapshots__/PreviewError.test.js.snap
@@ -12,7 +12,7 @@ exports[`elements/content-preview/PreviewError render() should render correctly
     className="bcpr-PreviewError-message"
   >
     <FormattedMessage
-      defaultMessage="We’re sorry, the preview didn’t load. Please refresh the page."
+      defaultMessage="This preview didn’t load. Please try to open or download the file to view."
       id="be.previewError"
     />
   </div>