Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Details button on "This site can't be reached" error page is named wrong. #18824

Open
raydleemsc opened this issue Oct 18, 2021 · 0 comments
Open
Labels
OS/Android Fixes related to Android browser functionality OS/Desktop

Comments

@raydleemsc
Copy link

Description

On the error page for "This site can't be reached", the "details" button is misleadingly named and should be "advice" or "guidance". On the rare occasions I see it in development, I click it hoping to see nslookups, pings, traceroutes, or even http headers that would actually be details, but there's nothing other than the same old disappointing advice about troubleshooting things to try for the un-initiated.

Steps to Reproduce

  1. pick a site name that doesn't exist.
  2. type it into the address bar.
  3. hit enter
  4. click on details
  5. wail
  6. gnash teeth

Actual result:

Check your Internet connection
Check any cables and reboot any routers, modems, or other network devices you may be using.
Allow Brave to access the network in your firewall or antivirus settings.
If it is already listed as a program allowed to access the network, try removing it from the list and adding it again.
If you use a proxy server…
Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Brave menu > Settings > Show advanced settings… > Change proxy settings… > LAN Settings and deselect the "Use a proxy server for your LAN" checkbox.

Expected result:

nslookups, pings, traceroutes, http headers, all the details that lead the browser to conclude that a site can't be reached.

Reproduces how often:

Designed to mislead and obfuscate

Desktop Brave version:

Brave 1.30.89 Chromium: 94.0.4606.81 (Official Build) (64-bit)
Revision 5a03c5f1033171d5ee1671d219a59e29cf75e054-refs/branch-heads/4606@{#1320}
OS Windows 10 Version 20H2 (Build 19042.1288)

Version/Channel Information:

  • Can you reproduce this issue with the current release? yes
  • Can you reproduce this issue with the beta channel? not used
  • Can you reproduce this issue with the nightly channel? not used

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields? no
  • Does the issue resolve itself when disabling Brave Rewards?
  • Is the issue reproducible on the latest version of Chrome? no, there is no button there at all in chrome
  • funnily enough, a site that brave can't reach is actually reachable with chrome, though - but that's another issue.

Miscellaneous Information:

@raydleemsc raydleemsc added OS/Android Fixes related to Android browser functionality OS/Desktop labels Oct 18, 2021
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
OS/Android Fixes related to Android browser functionality OS/Desktop
Projects
None yet
Development

No branches or pull requests

1 participant