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Contribution date stuck in the past #2425

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LaurenWags opened this issue Dec 10, 2018 · 7 comments
Closed

Contribution date stuck in the past #2425

LaurenWags opened this issue Dec 10, 2018 · 7 comments
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closed/duplicate Issue has already been reported closed/invalid

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@LaurenWags
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Description

Logged based on #1693 (comment)

User reported that their contribution date is still in November (11/18/2018). This date should have been moved forward if a contribution couldn't occur.

Steps to Reproduce

Unsure exactly, the below is just a guess:

  1. Have a profile that gets upgraded to each new Release version
  2. On an older version (without retry logic), have a scenario where contribution can't go thru (not enough funds, maybe a-c was turned off, maybe grant server was down at time that contribution was supposed to happen, etc)

Actual result:

Contribution date does not get moved. As a result, it is stuck in the past.

Expected result:

If contribution does not occur, date should get moved.

Reproduces how often:

unknown

Brave version (brave://version info)

unsure

Reproducible on current release:

  • Does it reproduce on brave-browser dev/beta builds?

Website problems only:

  • Does the issue resolve itself when disabling Brave Shields?
  • Is the issue reproducible on the latest version of Chrome?

Additional Information

On builds with retry logic maybe this is resolved, but we need to fix the contribution date for any users who got into this scenario prior to retry logic being implemented.

@LaurenWags LaurenWags added this to the 1.x Backlog milestone Dec 10, 2018
@LaurenWags
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@disfit could you please take a look and see if there's any info you can help provide? Specifically, I'm hoping for Steps (long shot, but doesn't hurt to ask), Version (I know you mentioned your on 0.57.x now, but do you recall what version you were on when your contribution didn't go thru?), anything else you think could be helpful.

@glawrence
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I can confirm I have the same issue, currently running 0.57.18 on macOS

@disfit
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disfit commented Dec 10, 2018

@LaurenWags I have not had any contribution go thru since May using the old Muon install, see brave/browser-laptop#13156 (comment) for more information.

I installed version 0.55.22 to run next to my Muon version to try it out. I accepted a BAT grant in the newly created wallet. I found out that it was not possible to exclude publishers, so did not migrate / restore my old wallet and kept using the Muon version in the hope that a contribution would take place.

After the update to 0.56.12 on 2018-11-09 I still had the same problem of not being able to exclude publishers. This changed with the update to 0.56.14 on 2018-11-20. As far as I now, no contribution was made from my new wallet which had the 25 BAT grant. At that time I also restored my original wallet which at that time contained some earlier BAT grants and my own 700+ BAT, and stopped using the Muon version.

I have updated to 0.56.15 on 2018-11-23 and 0.57.18 on 2018-12-07.

As far as I know, the contribution date has not changed at any time during the above period.

All installations have been on Linux Mint 18.3 using the install instructions for Linux Mint 17+ on https://brave-browser.readthedocs.io/en/latest/installing-brave.html#linux

I hope the above helps, but if you need more / different information, please let me know.

@glawrence
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I took a different approach, on my Mac I upgraded from the Muon version to the Chromium version and moved my wallet across but since doing so my date has got stuck at 18/11/2018. Although I admit I keep turning Brave Rewards off and on owing to #1693

@reedriley
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I think this might be a dupe of #2206 - but not entirely sure.

And for what it's worth, I'm hitting this and have been for the past several versions. I'm running v0.57.18 on a mac right now.

@mandar-brave mandar-brave added the priority/P3 The next thing for us to work on. It'll ride the trains. label Dec 14, 2018
@disfit
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disfit commented Dec 20, 2018

I just got a notification stating the following:

screenshot from 2018-12-20 20-14-10

So even though the displayed next contribution date is still in the past, somehow the correct date is used in the background.

The message is however totally wrong, unless the wallet data shown is not used by the contribution process. Because I have plenty of funds:

screenshot from 2018-12-20 20-16-23

And even though a contribution process was kicked off (at least that is my take of it), the next date is still unchanged:

screenshot from 2018-12-20 20-19-13

BTW, updating to the new Release Channel v0.58.16 does not change this: the above is after the update to this new release.

Edit: And to be sure: I did not delete or remove any site/publisher from the list. I take it that the contribution process deletes the reward list? I am now curious if previously removed publishers will remain removed or if they reappear again after a visit. If so, I will report :-)

Edit2: And can confirm that previously excluded publishers appear on the reward list and cannot be removed.

@NejcZdovc
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closing this one as dupe of #2206

@NejcZdovc NejcZdovc modified the milestones: 1.x Backlog, Dupe / Invalid / Not actionable Dec 21, 2018
@NejcZdovc NejcZdovc added the closed/duplicate Issue has already been reported label Dec 21, 2018
@kjozwiak kjozwiak removed QA/Yes bug feature/rewards priority/P3 The next thing for us to work on. It'll ride the trains. labels Feb 6, 2019
@bbondy bbondy removed this from the Dupe / Invalid / Not actionable milestone May 30, 2020
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