Freezes caused by Brave?

[pilsnerbeer]

Description

I have experienced two major freezes on my Windows 10 PC that I have never ever had before. Both occurred when using Brave browser (there are other services running but I wasnt using them). The most recent one happened when I tried opening new private window; at that moment everything froze (whole system) with loading cursor displayed. after 15-20 seconds the system unfreezed and everything went back to normal (multiple private windows popped up because I was mashing the key combination to no avail). My CPU and memory usage is normal and I do not run any intensive programs.

This may not be even related to the browser but I wasn't using any other program at that time and no new programs were installed. If you also have these issues please comment.

Steps to Reproduce

1. uknown so far

Actual result:

15-20 system freezes, most recent one caused by trying to open private window, dont remember the cause of the previous one

Expected result:

Reproduces how often:

Experienced twice today so far.

Brave version (brave://version info)

Brave	1.4.95 Chromium: 80.0.3987.122 (Official Build) (64-bit)
Revision	cf72c4c4f7db75bc3da689cd76513962d31c7b52-refs/branch-heads/3987@{#943}
OS	Windows 10 OS Version 1903 (Build 18362.657)

NOTE: it would be helpful to see here (or https://brave.com/latest/) the date of last update, so I can better estimate if future issues are related to browser updates or not.

[veyselerden]

Same here on Linux. A workaround to this is to disable hardware acceleration via the switch on the settings screen and disable "GPU Rasterization" entry on brave://flags page but this will drop the performance of the browser significantly.

[rebron]

@pilsnerbeer @veyselerden Can you let me know if you two are still having issues with our latest version we released earlier this week:

Brave	1.7.92 Chromium: 80.0.3987.163 (Official Build) (64-bit)

If there's any crash reports unsent, can you go ahead and send as well. It would be under brave://crashes and post the ids here please.

We addressed several performance issues since 1.4.x.

[veyselerden]

@rebron Unfortunately, micro-freezes still occur when hardware acceleration is enabled.

To be spesific about the system I use:
OS: Pop!_OS 19.10 (occurs on any Linux-based OS)
GPU: Nvidia GTX 1060
CPU: Intel i7-7700HQ
GPU DRIVER: 440.62 (also occurs on 440.82)

[bsclifton]

Closing as this main issue is being tracked with #9481

@veyselerden can you see the solution mentioned in #9294 (comment)? I'm curious if you have a similar problem

[veyselerden]

Closing as this main issue is being tracked with #9481

@veyselerden can you see the solution mentioned in #9294 (comment)? I'm curious if you have a similar problem

@bsclifton I have found that the problem is only occuring on the primary laptop display. Problem not occurs on a monitor over HDMI. So I still don't think that it has to do something with nvme ssd.

[bsclifton]

@veyselerden this is great to know. I wonder what is different about using HDMI versus regular laptop? You might check out brave://gpu with and without HDMI to see if the driver is doing something different. You can make two text files and use the Copy Report to Clipboard button to copy text and compare

[veyselerden]

@bsclifton
OK, this is the output of brave://gpu without HDMI (on Laptop display)

And this is the HDMI monitor output.

I've ran diff -u command and this is the output

Links are pastebin..