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System randomly freezing #9294
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Hi @Alan-Gomes Can you update to the latest 1.7.92 and let us know if it's stilll an issue? |
Crash reporting was disabled, I enabled it and updated the browser to 1.7.92. I will see how it goes. |
Updating the browser did not solve the problem, the crash occurred again. I also tested with hardware acceleration disabled with no luck. |
It is weird that your whole system is freezing to the point that you need to restart the computer. What processor do you have? How much ram do you have? |
I have a AMD Ryzen 5 3600 processor with 16gb of ram and a GeForce RTX 2060 SUPER video card. I am beginning to suspect that there may be something related to the graphics driver. I was using version 435 of the nvidia-driver, I upgraded to version 440 yesterday but the problem continued, now I'm testing the system without nvidia power saving:
I'll keep giving updates. |
I'm experiencing a similar issue, but not my complete system freezes, only Brave. After a few moments (something between 5 seconds and 5 minutes) the browser gets responsive again. I recognized this issue the first time about a week ago, when Netflix began to freeze, but sound continued to play. WhatsApp Web freezes a lot of times when receiving messages (it gets worse, when the tab or the window with wa web open does not have focus). I don't get any usefull log output (will post if I get any). I'm also using the nvidia driver, but also experienced freezes when running on Intel. Meanwhile I need to use firefox, but I really would appreciate to be able to use Brave again! |
I'm having a similar problem on Pop!_0S 19.10. I don't have to completely reboot my system, but brave freezes a lot. Especially if I'm switching to it from another application. |
Problem seems to have resolved for me after disabling hardware acceleration. |
Based on details above, this issue seems possibly related to drivers or GPU For folks experiencing hangs or freezing and you do NOT suspect driver/GPU, please check out #9481 |
I am seeing a similar problem on the latest version of Brave, although it's been happening for a while, maybe even since versions 1.2 or 1.3. I experienced it on Ubuntu Mate 18.04 and 20.04 with Kernel versions 5.4 and 5.6. I am also using nVidia drivers 440. The problem happens quite often, with the entire browser locking up for a few seconds. It happens a lot when opening a new Tab or loading a new page. Is there anything else I can do to provide more info?
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After some tests, I finally solved the problem. It turns out that brave was not the root cause of the problem, instead it was just a symptom. I'm going to leave the solution here for future reference: First, after looking on
After some research I tried disabling power saving mode for nvidia driver, I made a startup script for The freeze was partially solved, but the system began to be slow instead (and sometimes freezing again). I figured it out that the problem was on my NVMe SSD (source) by the following logs:
The solution was to add Now everything is working fine. I don't know if I must close the issue, since there are other people with similar (but maybe not the same) problems. |
@Alan-Gomes huge thanks for finding your root cause and documenting the fix 😄 I'll go ahead and close this out - but it should still come up just fine in searches! You can also edit your original post above and link down to your post with the solution so that more people find it 😄 For others reading this and your root cause is not related to your M2 drive, please create a new issue 😄 |
Description
I'm using linux mint 19.3 (kernel 5.0.0-32-generic) and brave (latest version), the system freezes totally (needing to forcefully reboot the computer) randomly when using the browser and the latest system logs shows a possible browser crash.
Could be related to #7439 but there's more information on my log.
Steps to Reproduce
Couldn't find a way to reproduce it, as it seems to be random
Reproduces how often:
Intermittent issue.
Brave version (brave://version info)
Brave 1.5.123 Chromium: 80.0.3987.163 (Official Build) (64-bit)
Revision | e7fbe071abe9328cdce4ffedac9822435fbd3656-refs/branch-heads/3987@{# 1037}
Version/Channel Information:
Miscellaneous Information:
Log from
journalctl
right before the crash:The text was updated successfully, but these errors were encountered: