Trigger Services based on detected intents

[turnerrainer]

Note

This task is related to
buerokratt/Training-Module#397 and
buerokratt/Training-Module#393

The scope of this task does not involve the complexity of #397 but is strictly to trigger applicable Services based on End Client's intents

AS A Product Owner
I WANT applicable Services to be provided to End Clients based on their intents
SO THAT the End Client would get the results they expect

Acceptance Criteria

• The End Client uses natural language as their input
• The End Client's intent triggers an applicable Service, if exists
• The End Client gets their response from a Service

Scope

Note

This task will later be part of refactoring /chat/message-to-bot service

DSL

• Ruuter service /templates/chat/trigger-service
• Ruuter passes the End Client's input to Rasa for intent detection
• Rasa detects applicable intents as #intent_name if exists
• Ruuter links #intent_name via An integration layer database table to link Intents and Services Training-Module#393
• Ruuter initiates the Service and provides its result to the End Client

Note

Added 01.10.2024

• Expect detected #intent to have a Ruuter DSL with the same /#intent name

[1AhmedYasser]

Note: For the second AC, when rasa detects an intent it sends a message starting with #[Intent Name]

check_if_bot_message_start_with_hash:
  switch:
    - condition: ${botMsgTxt.startsWith('#')}
      next: call_service

[turnerrainer]

check_if_bot_message_start_with_hash

Suggest renaming
check_if_bot_message_start_with_hash to
check_if_intent_is_a_service to better reflect business goal

[1AhmedYasser]

@jaX10bt Will be helping in renaming the common services in rasa to match the yaml names as was referenced in here https://github.com/buerokratt/Buerokratt-Chatbot/pull/868/files#diff-1e817ade8dcbe134c05a0fb46a358bd5305fbae2bbfd25a1a57cdc5501d585e1

[jaX10bt]

RASA responses renaming commit can be found here:
buerokratt/Training-Module@cd4a10d

[jaX10bt]

Rasa part is not deployed.

[jaX10bt]

Currently it is not checked whether bot message starts with hash. Also there is an issue with Rasa deployment.

[turnerrainer]

Will come back to it as it's part of a bigger epic.