Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Kiaban 6.4.0 dashboard full screen fatal error (IndexSizeError) #22753

Closed
jmau2002 opened this issue Sep 6, 2018 · 6 comments
Closed

Kiaban 6.4.0 dashboard full screen fatal error (IndexSizeError) #22753

jmau2002 opened this issue Sep 6, 2018 · 6 comments
Labels
bug Fixes for quality problems that affect the customer experience Feature:Visualizations Generic visualization features (in case no more specific feature label is available) feedback_needed Team:Visualizations Visualization editors, elastic-charts and infrastructure

Comments

@jmau2002
Copy link

jmau2002 commented Sep 6, 2018

Kibana version: 6.4.0

Elasticsearch version: 6.4.0

Server OS version: Windows 2012

Browser version: Firefox 61

Browser OS version: Windows 7

Original install method (e.g. download page, yum, from source, etc.): download windows version from https://www.elastic.co/de/downloads/kibana

Description of the problem including expected versus actual behavior:
The dashboards have been created in Kibana/ES 6.3.2.
The system has then be updated to 6.4.0.
Dashboards works fine, but when zooming/full screen a visualization a fatal error appears:
IndexSizeError: Index or size is negative or greater than the allowed amount (http://10.74.83.123:5601/bundles/vendors.bundle.js:359), Version: 6.4.0, Build: 17929, Error: IndexSizeError: Index or size is negative or greater than the allowed amount (http://10.74.83.123:5601/bundles/vendors.bundle.js:359) window.onerror@http://10.74.83.123:5601/bundles/commons.bundle.js:3:768238

Steps to reproduce:

  1. Create a dashboard with Kibana 6.3.2
  2. Update the system to 6.4.0
  3. Open the dashboard and show any widget in full screen

Errors in browser console (if relevant):

Unhandled promise rejection 
Exception { name: "NS_ERROR_FAILURE", message: "", result: 2147500037, filename: "http://10.74.83.123:5602/bundles/commons.bundle.js", lineNumber: 3, columnNumber: 0, data: null, stack: "_callee$@http://10.74.83.123:5602/bundles/commons.bundle.js:3:2468890
tryCatch@http://10.74.83.123:5602/bundles/vendors.bundle.js:29:602781
invoke@http://10.74.83.123:5602/bundles/vendors.bundle.js:29:606666
defineIteratorMethods/</prototype[method]@http://10.74.83.123:5602/bundles/vendors.bundle.js:29:603902
step@http://10.74.83.123:5602/bundles/commons.bundle.js:3:2464287
step/<@http://10.74.83.123:5602/bundles/commons.bundle.js:3:2464421
run@http://10.74.83.123:5602/bundles/vendors.bundle.js:29:571210
notify/<@http://10.74.83.123:5602/bundles/vendors.bundle.js:29:571450
flush@http://10.74.83.123:5602/bundles/vendors.bundle.js:153:55580
" }

Provide logs and/or server output (if relevant):

@timroes
Copy link
Contributor

timroes commented Sep 6, 2018

Hi,

could you provide some additional information if that happens on every dashboard? Would it happen if you create a new dashboard, containing just one or two specific visualizations (of which type?)?

Cheers,
Tim

@timroes timroes added feedback_needed Feature:Visualizations Generic visualization features (in case no more specific feature label is available) :Sharing triage_needed bug Fixes for quality problems that affect the customer experience labels Sep 6, 2018
@InfoSecApp03
Copy link

InfoSecApp03 commented Sep 8, 2018

Hi,

Firefox
dashboard -> one visualization(FULL SCREEN) -> Oops! Message.


Oops!

Looks like something went wrong. Refreshing may do the trick.
Fatal Error
IndexSizeError: Index or size is negative or greater than the allowed amount (http://localhost:5601/bundles/vendors.bundle.js:211)

Version: 6.3.2 --> v6.4 too.
Build: 17307

Error: IndexSizeError: Index or size is negative or greater than the allowed amount (http://localhost:5601/bundles/vendors.bundle.js:211)
window.onerror@http://localhost:5601/bundles/commons.bundle.js:3:778155

ーーーーーーーーーーーーーー
Chrome

Fatal Error
Uncaught IndexSizeError: Failed to execute 'getImageData' on 'CanvasRenderingContext2D': The source width is 0. (http://localhost:5601/bundles/vendors.bundle.js:8)
Version: 6.3.2
Build: 17307
Error: Uncaught IndexSizeError: Failed to execute 'getImageData' on 'CanvasRenderingContext2D': The source width is 0. (http://localhost:5601/bundles/vendors.bundle.js:8)
at window.onerror (http://localhost:5601/bundles/commons.bundle.js:3:778155)

@timroes
Copy link
Contributor

timroes commented Sep 9, 2018

Thanks for the additional input. This looks like a duplicate of #20423.

Maybe for a last check: does the same happen if you recreate the exact same visualization from scratch in 6.4.0 and put it on a new dashboard?

@InfoSecApp03
Copy link

@timroes

Thanks for your comments.
v6.4.0 -> same Visualization -> New Dashboard
Unfortunately, similar trouble has been reproduced.
(Only Geo Location Map will be displayed correctly in full screen.)
----- Error Msg. -----
Oops!

Looks like something went wrong. Refreshing may do the trick.
Fatal Error
IndexSizeError: Index or size is negative or greater than the allowed amount (http://localhost:5601/bundles/vendors.bundle.js:359)

Version: 6.4.0
Build: 17929

Error: IndexSizeError: Index or size is negative or greater than the allowed amount (http://localhost:5601/bundles/vendors.bundle.js:359)
window.onerror@http://localhost:5601/bundles/commons.bundle.js:3:768238

@InfoSecApp03
Copy link

Geo Location Map -> Settings

before: Heatmap
after: Scaled Circle Markers

Fixed.

@timroes
Copy link
Contributor

timroes commented Sep 11, 2018

I will close this as a duplicate of #20423

@timroes timroes closed this as completed Sep 11, 2018
@timroes timroes added the Team:Visualizations Visualization editors, elastic-charts and infrastructure label Sep 13, 2018
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
bug Fixes for quality problems that affect the customer experience Feature:Visualizations Generic visualization features (in case no more specific feature label is available) feedback_needed Team:Visualizations Visualization editors, elastic-charts and infrastructure
Projects
None yet
Development

No branches or pull requests

4 participants