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Thread I participated in disappeared entirely, both from the Threads panel and the timeline #19607

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dkasak opened this issue Nov 3, 2021 · 2 comments
Closed

Thread I participated in disappeared entirely, both from the Threads panel and the timeline #19607

dkasak opened this issue Nov 3, 2021 · 2 comments
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@germain-gg
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A-Threads O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
Milestone
App team 1.9.5

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@dkasak
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dkasak commented Nov 3, 2021

Steps to reproduce

Unfortunately I don't know how to reproduce.

Outcome

I participated in a thread in a room today. The room in question was encrypted, if it matters.

After some hours, I decided to check up on it, but I could no longer find the thread in the Threads panel nor any of the messages from that thread in the timeline.

Could be related to #19587.

Operating system

Arch Linux

Application version

Element version: 1.9.3 Olm version: 3.2.3

How did you install the app?

No response

Homeserver

No response

Will you send logs?

Yes
@dkasak dkasak added the T-Defect label Nov 3, 2021
@germain-gg germain-gg mentioned this issue Nov 3, 2021
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@germain-gg germain-gg added A-Threads S-Critical Prevents work, causes data loss and/or has no workaround O-Occasional Affects or can be seen by some users regularly or most users rarely labels Nov 4, 2021
@germain-gg
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@dkasak could you confirm whether you're still experiencing this or not?
I believe matrix-org/matrix-js-sdk#2011 should have mitigated the problem fairly well

@germain-gg germain-gg added this to the App team 1.9.5 milestone Nov 5, 2021
@dkasak
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dkasak commented Nov 5, 2021

When I tried it yesterday on develop.element.io, it didn't work, but it changed: I could now see the thread but my messages were still missing.

I now repeated the test and it works as expected -- I see both the thread and my messages within.

@germain-gg germain-gg self-assigned this Nov 15, 2021
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@germain-gg germain-gg

Labels
A-Threads O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect
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Milestone
App team 1.9.5
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@dkasak @germain-gg