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"Some of your messages have not been sent" but no unsent messages to be found #19675

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babolivier opened this issue Nov 10, 2021 · 7 comments
Closed

"Some of your messages have not been sent" but no unsent messages to be found #19675

babolivier opened this issue Nov 10, 2021 · 7 comments
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A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Rageshake Has attached rageshake (not for log submission process)

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@babolivier
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When I opened Element this morning I saw this when displaying #synapse-dev:

image

But a) the dialog doesn't show me which messages have failed to send (my latest message in the room was yesterday morning), and b) scrolling up on the timeline doesn't show any message with a red circle in front of them (which iirc is what should show when a message fails to send?).
@babolivier
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Have sent logs

@SimonBrandner SimonBrandner added A-Timeline S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Rageshake Has attached rageshake (not for log submission process) labels Nov 10, 2021
@babolivier
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Sorry I realise I forgot to mention the version I was running 🤦‍♂️ it's whatever was running on develop.element.io, currently it's

Element version: 28f0049-react-71d894664113-js-b07d44a6c057
Olm version: 3.2.3

But I'm not sure if it's the same now as it was then

@dbkr
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dbkr commented Nov 10, 2021

This will probably be a reaction or some similar event that isn't rendered as its own tile that's failed to send.

@dbkr dbkr added the O-Occasional Affects or can be seen by some users regularly or most users rarely label Nov 10, 2021
@novocaine
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I think this is most likely a duplicate of #18403

@babolivier
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I think this is most likely a duplicate of #18403

I'm not sure it is, actually. It's happened just now in HQ, in which I interact little enough to be able to easily remember what I've sent. With a new account, I sent exactly 3 messages (4 if counting edits) and no other event (so no reaction, etc) and all are showing up as sent in the timeline. But when I opened Element Web a few minutes ago, it showed me the "Some of your messages have not been sent". I've also checked with another account and all of these messages show as sent.

I've sent a rageshake about this.

@babolivier babolivier reopened this Dec 2, 2021
@novocaine
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Thanks.

To track this, we can log what the unsent event actually is so it'll show up in rageshakes.

@turt2live
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Closing in favour of #21615 pending more information.

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A-Timeline O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Rageshake Has attached rageshake (not for log submission process)
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@novocaine @dbkr @turt2live @babolivier @SimonBrandner